Hello,
Please check FTP access. We can’t connect, unfortunately.
Regards
Hello,
Please check FTP access. We can’t connect, unfortunately.
Regards
Hi,
Add the next code in Theme Options > Theme Custom CSS:
.single-product-builder .related-products-wrapper .product-details {
min-height: 90px;
}
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Hello,
You can install an additional plugin, like WP Maintenance Mode to make pages unavailable.
Depending on the plugin it should have the option to enable Coming Soon mode and customize content to show there, for example, http://prntscr.com/mkzeik
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Hello,
It looks like a cache issue. Try to clear cache of your browser.
provide URL and temporary wp-admin access, so we can check it also.
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Hello,
Try to re-save Theme Options (go to Theme Options > change any settings > click on Publish).
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.
Regards
Hello Usman Shahzad,
Yes, please follow our documentation – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
After the update, you need to re-save Theme Options ( go to Theme Options > change any settings > Publish changes).
Feel free to ask if you have any other questions.
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You’re welcome! Go to Theme option change any settings > Publish changes, change settings back > Publish.
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Hello,
Thanks for using our theme.
Please describe in more detail your request and we will do our best to help you.
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Hello,
Thanks for contacting us.
Try to activate the theme now.
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Hello,
Thanks for using our theme.
You can activate it now.
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Hello,
Set these settings – https://prnt.sc/vhtcsd , then edit a product using Elementor > https://prnt.sc/vhte5y > https://prnt.sc/vhtear > https://prnt.sc/vhtefh > https://prnt.sc/vhtekx disable lightbox.
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Hello Alexander Scheubly,
We can see that you activated the theme on 2 different sites.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
These sites are the same project?
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Hello SteveYim,
Thanks for using our theme.
You can activate it now.
Regards
Hello,
Thanks for contacting us.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Feel free to ask if you have any other questions.
Regards
Hello,
Thanks for using our theme.
You can activate it now.
Regards
Hello,
What is your screen size? Try to check from another device.
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Hello,
Please provide temporary wp-admin and FTP access.
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Hi,
What error do you mean? Please provide a screenshot.
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Hello,
Theme Options > Header builder > Multiple headers > edit header for the Front page
Also, watch this video – https://youtu.be/BpeXfzNwkOc
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Hello,
WooOcmmerce > Settings > Product > Shop page > select Shop, WooOcmmerce > Settings > Advanced > select Cart page, Checkout page, My account page.
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Hello,
By default, there is no such option.
You can try this solution – https://www.8theme.com/topic/sku-number-below-the-price-with-text-item-no/ or submit a request here – https://www.8theme.com/taskboard/
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Hello,
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
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Hello,
Activate YITH WooCommerce Compare plugin > go to settings > Show button in products list.
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Hello,
Try to re-select font in Theme Options > Typography and for header via the Header builder. Clear all cache before checking the frontend.
Provide us with temporary wp-admin and FTP access, so we can take a closer look at the problem.
Regards
Hello,
You need to re-save Theme Options after the theme update. Please clear cache and check now.
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Hello,
Product variation that is ”Out of stock” can be displayed like this -http://prntscr.com/t21xou with our variation swatches (in case “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory).
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Hi,
Theme options > Header builder > Search > Placeholder Text
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What do you mean?
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
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Hello,
Theme options > Blog > Bloga layout > Sidebar posotion > Without sidebar.
Clear cache and check the mobile menu. I do not see any problem.
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Hello,
Thanks for using our theme.
Enable Elementor for products > https://prnt.sc/vgwwm2 > https://prnt.sc/vgwwtc
Regards