Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 40,141 through 40,170 (of 68,187 total)

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Rose Tyler

Support staff

November 9, 2020 at 15:44

Hi,

You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions.
Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Click Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/, continue translation.
Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/
Create a translation for XStore Core plugin – Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Let us know if you need any further assistance.

Regards

#258658 Copied In reply to: Had problems with translation the theme

Rose Tyler

Support staff

November 9, 2020 at 15:28

You’re welcome!
Have a nice day.

Regards

#258656 Copied In reply to: Update Error

Rose Tyler

Support staff

November 9, 2020 at 15:27

Hi,

YITH > Wishlist > Add to wishlist options > https://prnt.sc/umz0gv
https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

#258654 Copied In reply to: wishlist displays a double heart in products

Rose Tyler

Support staff

November 9, 2020 at 13:31

You’re welcome!

Regards

#258612 Copied In reply to: sidebar is changed due to update

Rose Tyler

Support staff

November 9, 2020 at 13:21

Hello Gregor_Ortega,

Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
Also, the fix will be added in the next theme update.

Regards

#258608 Copied In reply to: sidebar is changed due to update

Rose Tyler

Support staff

November 9, 2020 at 13:16

Hello,

Could you provide URL and temporary wp-admin access?

Regards

#258605 Copied In reply to: checkout button redirects to homepage and checkout page is empty

Rose Tyler

Support staff

November 9, 2020 at 13:13

Hello,

Theme Options > WooCommerce (Shop) > Single product builder > Related products > change “Related Products Per View”, “Related Products Limit”, “Columns Gap (Px)” > Publish changes.

Regards

#258603 Copied In reply to: PHP Error

Rose Tyler

Support staff

November 9, 2020 at 10:37

Hi,

https://prnt.sc/vfzyba
Have you watched video? https://youtu.be/BpeXfzNwkOc – https://prnt.sc/vfzwwt

Regards

#258568 Copied In reply to: Theme settings and Elementor settings…

Rose Tyler

Support staff

November 9, 2020 at 10:16

Hello,

You’re welcome!

Regards

#258566 Copied In reply to: 404 Page Not Found Set Up

Rose Tyler

Support staff

November 9, 2020 at 09:17

It is the same on our demo – https://xstore.8theme.com/elementor/demos/landing/
Content is displayed according to setting, go to the edit page to change it depends on your needs on mobile.
Let us know if you need any further assistance.

Regards

#258556 Copied In reply to: The mobile version is not displayed properly.

Rose Tyler

Support staff

November 9, 2020 at 09:11

Hello,

You’re welcome!
Feel free to ask if you have any other questions

Regards

#258554 Copied In reply to: Quadriplicate theme

Rose Tyler

Support staff

November 9, 2020 at 08:21

Hi,

Theme Options > Header builder > Multiple headers , delete or edit the header for Front page – https://youtu.be/BpeXfzNwkOc

In Elementor settings you can set next – https://prnt.sc/vfx9pe

Regards

#258550 Copied In reply to: Theme settings and Elementor settings…

Rose Tyler

Support staff

November 9, 2020 at 08:17

Hello,

Please check now.

Regards

#258548 Copied In reply to: 404 Page Not Found Set Up

Rose Tyler

Support staff

November 9, 2020 at 08:11

Hello,

Go to Theme Options > change any setting > click on Publish.

Regards

#258547 Copied In reply to: Theme unconfigured after updating theme and xtore-core plugin

Rose Tyler

Support staff

November 9, 2020 at 07:59

Hi,

I do not see the redirect. Is it solved?
As a rule, redirects are independent of the theme.

Regards

#258546 Copied In reply to: Products in home links to blog

Rose Tyler

Support staff

November 9, 2020 at 07:50

Hello,

Sync translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then you will be able to find and translate “more”

Regards

#258545 Copied In reply to: "+ more" how to translate

Rose Tyler

Support staff

November 9, 2020 at 07:44

Hi,

Please check this article – https://www.8theme.com/documentation/xstore/theme-translation/ Translation files of the theme should be placed into /wp-content/languages/themes/ folder, with correct names – https://prnt.sc/usvesj Once you placed current files to the mentioned folder, click on Sync https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and continue translation.

Regards

#258543 Copied In reply to: Updating theme translations dissapears

Rose Tyler

Support staff

November 9, 2020 at 07:40

Hi,

The theme has no such feature implemented. You can maybe find a plugin that can provide this functionality.
Note that we do not give a guaranty for full theme compatibility with all existing plugins.

Regards

#258542 Copied In reply to: Display costumers reviews

Rose Tyler

Support staff

November 8, 2020 at 21:11

Hello,

It looks like a cache problem. Please clear all cache (plugin, server, CDN).

Regards

#258517 Copied In reply to: Problem

Rose Tyler

Support staff

November 8, 2020 at 21:01

Hello,

I do not see any bug – https://prnt.sc/vfpj7t
Recently Viewed – display a list of a customer’s recently viewed products, so when it is a new customer that just opened your home page and did not visit any products yet, there are no “recently viewed” products.

Regards

#258516 Copied In reply to: Sidebar

Rose Tyler

Support staff

November 8, 2020 at 20:58

Do you use server cache or CDN?
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how the menu button works then.
Let us know.

Regards

#258515 Copied In reply to: Mobile Menu Problem

Rose Tyler

Support staff

November 8, 2020 at 20:49

Hello,

Demo content was create using Elementor so can be edited using element.
Also, you can create your own products using editor that you prefer – https://docs.woocommerce.com/document/managing-products/

Do not add description and the tab won’t be displayed.
Reviews can be disabled – https://prnt.sc/vfpctu Delete default comments – https://prnt.sc/vfpdd9

Regards

#258512 Copied In reply to: Product description not updating

Rose Tyler

Support staff

November 8, 2020 at 20:43

Hello,

Thanks for using our theme.
You need to set these settings – https://prnt.sc/vfm50g Then you will be able to edit the description content using Elementor.

Regards

#258511 Copied In reply to: we are unable to disable the content in the product description

Rose Tyler

Support staff

November 8, 2020 at 20:40

You are using the latest version of the Core plugin, but an old version of the theme – https://prnt.sc/vfp8le Do the update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#258510 Copied In reply to: Quadriplicate theme

Rose Tyler

Support staff

November 8, 2020 at 20:37

Hello,

As I can see the menu can be opened – https://prnt.sc/vfp4d5 Please clear cache and check. Is it solved?

Regards

#258509 Copied In reply to: mobile problem

Rose Tyler

Support staff

November 8, 2020 at 19:49

Hello,

You’re welcome!

Regards

#258502 Copied In reply to: Mobile panel custom links not working

Rose Tyler

Support staff

November 8, 2020 at 19:48

Hello,

Thanks for using our theme.
Try to activate it now. Keep in mind that you can use 1 license for 1 project according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

#258501 Copied In reply to: "You have reached activation number limit"

Rose Tyler

Support staff

November 8, 2020 at 19:47

Hello,

Have you re-saved Theme Options after the update?
Could you provide URL and temporary wp-admin access, so we can take a closer look?

Regards

#258500 Copied In reply to: support for

Rose Tyler

Support staff

November 8, 2020 at 17:12

Hello,

I can see the menu – https://prnt.sc/vfmcoq Please clear cache and check one more time. Is it solved?

Regards

#258490 Copied In reply to: Dokan Vendor Subscription page wrongly formatted

Rose Tyler

Support staff

November 8, 2020 at 17:06

Hello,

At first sight, I do not see any problem with mobile displaying. Could you, please, provide screenshots? What device and browser do you use? Have you tried to clear cache?

Regards

#258488 Copied In reply to: The mobile version is not displayed properly.
← 1 2 3 … 1,338 1,339 1,340 … 2,271 2,272 2,273 →

40,141–40,170 of 68,187 posts

Viewing 30 posts - 40,141 through 40,170 (of 68,187 total)

← 1 2 3 … 1,338 1,339 1,340 … 2,271 2,272 2,273 →

Forum Replies Created

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