• 

  janel82

  Participant

  November 10, 2020 at 11:02

  Hi

  My vertical menu was working before. Now it’s not working.
  The demo used is home decor
  Everything is set up correctly. I have enabled it but when I click on the hamburger horizontal lines my menu is showing.
  How can I share to you some screenshots?

  #258781 Copied Theme version: 1.0 WooCommerce version: 4.6.2

  5 Answers

  

  janel82

  Participant

  November 10, 2020 at 11:09

  sorry spelling mistake * when I click on the hamburger horizontal lines my menu is not showing.

  #258782 Copied
  

  Rose Tyler

  Support staff

  November 10, 2020 at 11:40

  Hello,

  Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
  Let us know the result. Provide URL and temporary wp-admin access, so we can take a closer look.

  Regards

  #258783 Copied
  

  janel82

  Participant

  November 10, 2020 at 12:37

  Hello

  Note that the plugins used are still the ongoing ones that I had been using so far.
  Please find tempory access details in private area.

  Many thanks

  Please contact administrator
  for this information.

  #258800 Copied
  

  Rose Tyler

  Support staff

  November 10, 2020 at 14:48

  Hi,

  I do not see the problem – https://prnt.sc/vgs602 Please clear cache and check one more time.

  Regards

  #258844 Copied
  

  janel82

  Participant

  November 10, 2020 at 16:02

  yes it is now working.
  Many thanks I cleared caches.

  #258860 Copied