https://prnt.sc/viiyyd
It looks like you need to re-save Theme Options (go to Theme options > change any settings click of Publish).
Regards
Have you cleared cache?
We have checked the purchase code that was registered for your account on our site. Are you talking about another code?
Regards
https://prnt.sc/viiyyd
It looks like you need to re-save Theme Options (go to Theme options > change any settings click of Publish).
Regards
Hello,
Make sure that you updated the theme (7.1.2) and Core plugin to 3.1.2
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Thanks for using our theme.
Try to activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Regards
Hello,
Theme Options > Header builder > Header sticky > Background Color
Regards
Hello,
The Smart menu option doesn’t persist in the new Header builder (this option is deprecated, doesn’t work, removed).
You can submit a request for adding a similar option for the Header builder here – https://www.8theme.com/taskboard/ , there is no ready solution.
You can enable header full width for the Bottom header area via Theme Options > Header builder or try to change the menu and header like this – https://xstore.8theme.com/ https://prnt.sc/vih4us
Regards
Hello,
1) https://www.8theme.com/topic/main-menu-area-issue/#post-259303
2) Shipping settings come from WooCommerce and are independent of the theme. I would recommend you to contact WC support.
Regards
Hello,
Please do not mix mail and form. You can upload screenshots here – https://dropmefiles.com/ and provide the URL.
1) Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ then edit static block of Shop menu item. Also, you can find some videos about the menu here – https://www.youtube.com/c/8theme/videos
2) Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Please update the theme to 7.1.2 and Core to 3.1.2
Regards
Hello,
Theme Options > Styling > Dark buttons (Add to cart on Single pridcut page)
Theme Options > Styling > Light buttons (Add to cart on the category page)
If this doesn’t work, provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
I do not see the problem on the mentioned category page. Could you be more specific and provide a screenshot?
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Regards
Hello,
I can’t log in to your Dashboard.
Go to Dashboard > Updates > click at the Check again button https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
You should get the notification about updates after that. Or you can do the update via FTP, as described in our documentation.
Regards
Hello,
Account creation comes from WooCommerce plugin functionality. Read docs of the plugin or contact support of it – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
You can find users in Dashboard > Users.
Regards
Hello,
Theme Options > Header builder > main menu > Computed Box For The Menu Item.
1) Theme Options > Breadcrumbs and disable the Breadcrumbs https://prnt.sc/vig1mw
2) https://prnt.sc/vig1s3
Also, watch this video – https://youtu.be/BpeXfzNwkOc
Regards
Hello,
Sorry for the delay in answering.
We’ve released new update – https://prnt.sc/vifwff that includes the fix for the problem.
Regards
Hello,
You just need to click on Publish in Theme Options after the update.
Regards
Hi,
You can upload screenshots here https://dropmefiles.com/ and provide us with URL.
Enable WPBakery for product https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ then you will be able to edit the product description.
If you do not want to open and edit every imported products, just create your own products from scratch – https://docs.woocommerce.com/document/managing-products/
Regards
Feel free to ask if you have any other questions.
Regards
Hello,
Please check the translation of Core plugin.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Sidebar position – Without.
Add the next code in Theme Options > Theme Custom CSS:
.cart-empty .btn {
display: none;
}
Regards
You’re welcome!
Regards
Hello,
Theme Options > Header builder > add cart element into the header content and set settings of it depend on your needs, for example, Mini-Cart Type – Off-Canvas.
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off.
Regards
Hello,
Thanks for using our theme.
Try to activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Regards
Hello,
Here what I can see on your site – https://prnt.sc/vifa7u What exactly do you want to change? Please provide temporary wp-admin access, so we can take a closer look.
Regards
I can’t access your Dashboard, but via browser inspector tools I can see 7.1 version https://prnt.sc/vi3uii , it is not the latest one.
Maybe there is a cache of some sort. Please check.
Regards
1/ Please check now. I’ve deleted unrequired custom CSS code.
Regards
For this area only the default Text editor is available, so you can use custom CSS, for example – https://prnt.sc/vi33sp
Regards
Hi,
Theme Options > Header builder > Sticky header > make the Main header area sticky.
Regards
Hello,
1) I’ve deleted this custom CSS code – https://prnt.sc/vi1p6u and do not see the problem. Clear cache of your browser too.
Padding for the Footer you can change via Theme Options > Footer > Footer styling or by editing your static block.
2) Check the menu also – https://prnt.sc/vi1rfi
I suppose it is cache of your browser.
Regards
Hello,
Short product description can be edited here https://prnt.sc/vi1b3d
Theme options > Header builder > Mobile menu > Overlay Background
Regards
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