Xstore theme error when updating multiple plugins

This topic has 11 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: Todonordicos
    Todonordicos
    Participant
    November 7, 2020 at 02:24

    I had a problem updating several plugins, suddenly the subcategory page gave an error exiting:
    “Notice: Indefinided Index: image_hover in …. on line 132, 147 and 160, a solution please

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2020 at 08:04

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Todonordicos
    Todonordicos
    Participant
    November 7, 2020 at 09:51

    Send date in private area

    Please contact administrator
    for this information.
    Avatar: Todonordicos
    Todonordicos
    Participant
    November 7, 2020 at 10:24

    ftp

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2020 at 13:07

    Hello,

    We have passed your issue to our developers. I will let you know once get an answer from them.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    November 7, 2020 at 16:12

    Can you answer my thread?

    Avatar: Todonordicos
    Todonordicos
    Participant
    November 7, 2020 at 16:15

    yes

    Avatar: Todonordicos
    Todonordicos
    Participant
    November 7, 2020 at 16:17

    This is the second time something similar has happened to us, the other time we lost the header and footer of my ecommerce

    Avatar: MichaelB
    MichaelB
    Participant
    November 7, 2020 at 22:41

    I was talking to Rose…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2020 at 10:05

    Hello,

    As was mentioned, we need to wait for an answer from the technicians team (not available during the weekend). Please be patient.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2020 at 08:44

    Hello,

    Sorry for the delay in answering.
    We’ve released new update – https://prnt.sc/vifwff that includes the fix for the problem.

    Regards

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