Rose Tyler

Hello,

Thanks for using our theme and for contacting us.
Could you provide URL and temporary wp-admin access to your site, so we can take a closer look? Use Private Content area – https://prnt.sc/viztnn
Try to change color in Theme Options > Header builder > Top header > WCAG Color > Custom > select color.

Regards

Hello,

I do not see any problem – https://prnt.sc/vizs1k https://prnt.sc/vizs7u Is it solved?

Regards

Hello,

Please provide URL of page with the problem.
As I can see, products are loaded fine on your Home page.

Regards

Hi,

Sorry, but your question is a bit unclear for me.
Try to enable “Fancy Select Dropdown” in Theme Options > Header builder > Search.
Color of the search icon can be changed via Theme Options > Header builder > Search > Style > WCAG Color.

Regards

Hello,

Product categories widget is not the filter widget. This is the default WooComerce widget that displays a list of categories but does not filter by the categories.

Regards

You’re welcome!
Describe it in more detail with screenshots.

Regards

You’re welcome!

Regards

Add the next code in Theme Options > Custom CSS > Custom CSS for mobile:

.shop-full-width .products-grid .product {
    width: 49.4% !important;
    display: inline-block;
}

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You’re welcome!

Regards

Hello,

Dashboard > Pages > Edit Cart page > https://prnt.sc/vinpn3 > https://prnt.sc/vinpuw

Regards

Hi,

Our demo uses the latest theme version also – https://xstore.8theme.com/
Theme Options > Header builder > Mobile menu https://prnt.sc/vinlkw
Provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

Hello,

Update the theme and Core plugin to latest versions – https://prnt.sc/vinesx https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check Theme Options then.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Enable plugins one by one to find out which one causes the problem.

Regards

You’re welcome!

Regards

Hello,

Import a “Coming soon page” on your site – https://youtu.be/wkIKN2IyEZI or create the page from scratch https://www.8theme.com/documentation/xstore/theme-installation/blank-page/ , then set it as Home page in Settings > Reading.
Or – https://www.8theme.com/topic/how-to-make-store-private-only-logged-in-user/

Regards

Hello,

Please check the credentials. We can’t log in to the Dashboard, or connect to FTP.

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

Try to contact the plugin author also.

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards