Forum Replies Created

Viewing 30 posts - 39,991 through 40,020 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 09:59

    I can’t access your site – https://prnt.sc/vjeqts Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 09:57

    Edit page > Products element > Product data settings – Limit

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 09:50

    Hello,

    By default, there is no such possibility. As you can see, registration functionality comes from WooCommerce plugin, maybe support of the plugin will be able to assist you.
    Additional customization in files is outside the scope of our basic support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 09:02

    Ok. Feel free to ask if you have any other questions

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 09:00

    I do not see the problem – https://prnt.sc/vje93b Please clear all cache, including cache of your browser, and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:58

    Hello,

    https://prnt.sc/vje6me – I can’t access your Dashboard still. Is there restriction by IP or something else?
    Do you use the latest version of WooCommerce plugin?
    You can’t edit all pages or a particular one?
    Provide temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:49

    Hello,

    You just need to click on Publish in Theme Options after the update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:46

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:46

    Hello,

    Please describe the problem and the desired result in more detail.
    Also, provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:43

    Hi,

    Theme Options > Header builder > Top header > Full-Width Header > On.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:36

    Hello,

    Please download archive from this page – https://dropmefiles.com/CQaQM

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:32

    Hello,

    Thanks for using XStore.
    500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 08:26

    Hello,

    There is no such possibility, because default WC widgets work on default WC pages, like Shop, only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 17:41

    Hello,

    Do you mean categories on the Shop page? Please check this screenshot https://prnt.sc/vizs7u
    If this is not what you are looking for, please, describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 17:39

    Hello,

    Could you provide URL and temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 17:38

    Hello,

    Thanks for using our theme.
    What exactly image? Could you provide a screenshot and temporary wp-admin access?
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 17:35

    I am not sure, because did not face any issue during the update.
    If you face a similar error next time, update the theme and Core ( https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ ) first.
    Also, you can enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 17:30

    You’re welcome!
    I can’t see your site. Is there a restriction by IP?
    Try to enable sidebar for the search page via Theme Options > Header builder > Search > Sidebar Position.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 16:48

    Hi,

    1. Do you mean the import of header templates or multiple headers functionality?
    2. Some elements, like menus or widgets, should be re-selected in settings of appropriate elements, because ids of menus on the demo and on your site are different.
    Do you need any assistance with the header settings from our side? Describe the desired result in more detail.
    3. If you want to clear prebuild header elements, go to Theme Options > Header builder > Reset header builder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 16:40

    Hello,

    I’ve updated the theme and Core plugin to the latest versions. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 16:16

    Hello,

    You’re welcome!
    This question you can address to WooCommerce or to authors of plugins.
    From our side, we guaranty full the theme (and plugins that come bundled with XStore – https://www.8theme.com/documentation/xstore/plugins/included-plugins/) compatibility with the WooCommerce.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 16:11

    Hello,

    Provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 15:48

    Hello,

    Please check “Footer niche-market” static block on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 15:28

    Hello,

    You can activate the theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 13:11

    Hello,

    Thanks for using our theme.
    Provide temporary wp-admin access via Private Content area https://prnt.sc/vj29mv , and we will add the demo footer static block on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 13:10

    Hello,

    As mentioned in our docs, we do not provide activation keys for plugins. Bundled plugins do not come with the personal licenses, read here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
    All the available templates of the revolution slider you can find in the Downloads area https://www.8theme.com/downloads : Revolution Slider default examples – 5x and Revolution Slider default examples – 4x, also you can use the Revolution slider templates from our demos, you can find them in XStore import files archive. All the other templates of the Revolution slider are not available if you don’t buy the personal plugin license.
    If you want to get access to extra addons that Revolution slider offers for those who purchased the individual license you need to buy the individual license. Extra features do not come with the extended license, this is Revolution slider authors rules. We can do nothing with this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 11:45

    Hello,

    Please read this article – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ Official version of the plugin we provide is not “nulled”, and can be downloaded from this page – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 11:25

    Hello,

    Ok. Try to activate the theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 10:54

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 10:52

    Hello,

    According to the ThemeForest license policy, you can use 1 license for 1 project only https://themeforest.net/licenses/terms/regular
    As I can see, the theme is activated on 2 sites – https://prnt.sc/vj0wog Is it 1 project? Do you want to activate it on the 3-rd site of the same project?

    Regards

  • 1 2 3 1,333 1,334 1,335 2,273 2,274 2,275
    Viewing 40,020 results - 39,991 through 40,020 (of 68,231 total)
Viewing 30 posts - 39,991 through 40,020 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.