Hello,
Please check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/
What error do you get when try to re-register the theme? Provide us with your purchase code.
Regards
Hello,
Please check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/
What error do you get when try to re-register the theme? Provide us with your purchase code.
Regards
Have you tried to import the page after the plugin activation? Here you can download an archive of the slider – https://dropmefiles.com/TAZW2 and import it manually https://prnt.sc/vpnmia
Provide URL and temporary wp-admin access, so we can assist you with the page configuration.
Download .mo file from this page – https://github.com/OlgaBarlow/Translation-of-Xstore-theme/blob/master/Xstore/AR/xstore-ar.mo , upload it into /wp-content/languages/themes/ folder via FTP. Update translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and translate untranslated strings then.
Regards
Hello,
We’ve changed the limit for you. You can activate the theme now.
Regards
Hello,
Yes, archive pages (like blog, shop) can’t be imported. It is not a bug, but predefined behavior.
The blog page can be only 1 on the site, and it doesn’t have content in the editor, and shows all posts automatically. You can change settings, like layout, via Theme Options > Blog.
Regards
Hi,
1) Try to use Brands list element. Is this is not what you are looking for, submit a request here – https://www.8theme.com/taskboard/
2) Brands list widget – https://prnt.sc/vp7r96
Regards
Hello,
Use the next custom CSS code in Theme Options > Theme custom CSS:
.menu-label-sale > a .label-text {
color: red;
background-color: black;
}
.menu-label-sale > a .label-text:before {
border-right-color: black;
}
same for .menu-label-new and .menu-label-hot
Regards
Hello,
There is no such possibility. You can re-order categories manually – https://prnt.sc/vp5vo0 and select this order type – https://prnt.sc/vp5v2l
Regards
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Once all questions will be solved, just delete this account.
Regards
Hello,
Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Regards
Is there anything else I can help you with?
Regards
Hello,
Thanks for using our theme.
If “Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating” doesn’t work, sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then try to find and translate on more time. Do not forget to clear cache before checking the result.
Regards
You’re welcome!
Regards
Hi,
Remove the image and set a transparent background color for the top header, add the next code in Theme Options > Theme Custom CSS:
.header-wrapper {
background-image: url(link_of_your_image);
background-size: cover;
}
Regards
Clear all cache and check one more time – https://prnt.sc/vp035d
Regards
1) Check now – https://prnt.sc/voz2rt
2) Check now – https://prnt.sc/voz4b7
Regards
Hello,
Thanks for using our theme.
Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.
Do you use Multiple headers? Watch this video – https://youtu.be/BpeXfzNwkOc
Regards
Hello,
Here is an example – https://prnt.sc/voxnaf > https://prnt.sc/voxnpd
Single/List meant the counter will be displayed on Single product and Shop pages.
Regards
Hello
Please check credentials – https://prnt.sc/voxe7u
Check this article – https://docs.woocommerce.com/document/woocommerce-pages/
Regards
Hello,
Issue with the styles is caused by using CSS Generator feature in the wrong manner (XStore > Files generator). You did not choose all the necessary elements that used on your site that’s why you got broken styles for them. The File generator option is created to speed up the site performance and avoid calling the styles of elements that you don’t use on your site. Use this tool if you are an advanced user ( it may cause style issues on the frontend ). If you want to speed up the site, follow this article first – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Clear cache and check the header and footer then. Let us know if you need any further assistance.
Content of the Footer can be edited via Static blocks.
Regards
Hi,
Please provide temporary wp-admin and FTP access.
Regards
Hello,
Hashtag – only for a business account, but you have connected a personal one.
Regards
Hello,
This plugin http://prntscr.com/vojlbd also uses the swiper JS library. So, it conflicts with our scripts.
Regards
Hi,
Add the next code in Theme Options > Theme custom CSS:
.br_alabel_image {
z-index: 2 !important;
}
Regards
Hello,
1) Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
2) Go to Appearance > Themes > install and activate the Storefront theme (default WooComerce theme). Test the process with the default theme. Do you have the mentioned errors?
Regards
You’re welcome!
Regards
Hello,
Try to “Refresh instagram” – https://prnt.sc/voibuq
Provide us with URL and temporary wp-admin access.
Regards
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Once all questions will be solved, just delete this account.
Regards
Hello,
Do you use WPBakery or Elementor? Go to edit page https://prnt.sc/voi1vs or https://prnt.sc/voi26d
Regards
Hello,
It looks like you are using CDN. You need to clear CDN cache.
Regards