Hi,
I can see white text here – https://prnt.sc/vo8t6e Is it solved?
You can use custom CSS – https://prnt.sc/vo8u0u , or delete the custom and use settings – https://prnt.sc/vo8v3q
Is there anything else I can help you with?
Regards
The update will be released within a week. Some improvements and fixes will be included. Appropriate information you will be able to find in our changelog -https://xstore.8theme.com/update-history/
Regards
Hi,
I can see white text here – https://prnt.sc/vo8t6e Is it solved?
You can use custom CSS – https://prnt.sc/vo8u0u , or delete the custom and use settings – https://prnt.sc/vo8v3q
Is there anything else I can help you with?
Regards
The design was not selected, with the Mega menu – https://prnt.sc/vo8706 it works fine.
Regards
Hi,
Check now – https://prnt.sc/vo8706 > https://prnt.sc/vo873y
Let us know if you need any further assistance.
Regards
Hello,
You are using different sized images for simple header and sticky one so select one of thext ways :
1/ use one logo image for both headers and it is ok
or
2/ make sticky logo image with proportional of default one (in not-sticky header)
or
3/ use any other sticky header types not sticky one (smart, custom)
Regards
Feel free to ask if you have any other questions.
Regards
Hello,
There is no ready solution. We added this to our task list and it will be fixed in one of next theme updates.
Regards
Hello,
Thanks for using our theme.
Please provide URL of the product with this issue.
Regards
Hello,
Try to use the next custom CSS code:
.onsale.left {
left: unset;
right: 20px;
}
.product-view-default .et-wishlist-holder {
left: 18px;
}
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then
Regards
Hello,
SKU should be a unique number, I am not sure how it relates to stock status.
By default, there is no possibility to apply SKU to the “Out Of Stock” state. Try to contact woocommerce support, maybe they will be able to give some tips.
Regards
Please provide URL of page with products and temporary wp-admin access.
Regards
Create a static block with the desired content and CSS Animation, then set in into the header via Html block
Regards
Hello,
1) Describe the problem in more detail with a screenshot.
2) WooCommerce does not have the option to set the related products from Dashboard, it takes them automatically by category or tag – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Regards
Hi,
Thanks for using our theme.
You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Regards
This plugin comes bundled with the theme for free, you can download it from this page – https://www.8theme.com/downloads/
Regards
Hello,
Go to XStore > deactivate theme and then activate it again using your purchase code.
After that follow the instructions and press the Check updates button https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Update both: theme and XStore Core plugin. Or you can do the update via FTP, as described in the documentation.
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
After the update, you need to re-save Theme Options (go to Theme Options > click on Publish) and clear cache.
Regards
Hello,
1. Theme Options > WooCommerce (Shop) > Shop > Products style > Hover Color Scheme
2. Theme Options > Header builder > Wishlist > Show Wishlist Quantity
3. Add the next code in Theme Options > Theme Custom CSS:
.back-top span {
color: #da241b;
}
.back-top {
background-color: #fff500;
}
Regards
Hello,
Dashboard > Settings > WooCommerce Infinite Scroll and Ajax Pagination > uncheck “Enable different pagination type for smaller devices”
Regards
Hello,
Thanks for contacting us. Could you provide temporary FTP access?
Regards
Hi,
Theme Options > Header builder > add Promo text or HTML block with the desired content – https://prnt.sc/vnveeu
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then
Regards
Hello,
Take my apologies, I can’t answer all your questions, right now. Our technicians team is not available during the weekend. From tomorrow we will be able to take a closer look at all your topics on the forum and help. Please be patient. I hope for your understanding.
As for me, the site can be visible on computer and mobile – https://prnt.sc/vnv3f3 https://prnt.sc/vnv482 (chrome and safari browsers), maybe there is a cache, please try to clear it on your devices.
Regards
Hello,
Thanks for using our theme.
You can change the width of the section with the image via Theme Options > WooCommerce (Shop) > Single product page builder – https://prnt.sc/vnuw7y
Or prepare product images using a graphics editor, for example – https://prnt.sc/vnuxbw , on the demo we use such size – https://prnt.sc/vnuxlv
Regards
Also, read about Downloadable products in WC docs https://docs.woocommerce.com/document/digital-downloadable-product-handling/
Regards
Hello,
By default, there are 2 custom tabs avialible: – Theme Options > WooCommerce (Shop) > Single product page > Tabs > Custom Tab (same for all products); – Custom tab content on a separate product page > [8theme] Product Options.
Also, you can use code from this article – https://docs.woocommerce.com/document/editing-product-data-tabs/
Regards
Hi,
I’ve checked your Shop page on mobile and do not see problems. Please describe the problem in more detail. Thanks in advance.
Regards
https://prnt.sc/vnr5a6 – this is independent of the theme. Contact WPML support to get more information.
Regards
Hi,
1) There is no option to make the menu full width, you can set the width in px – https://prnt.sc/vnr2xm
Here you can submit a feature request – https://www.8theme.com/taskboard/
2) Have you sorted out?
Regards
Hello,
I can’t log in to the Dashboard of the test site – https://gyazo.com/f88b0c6a00b442b2789651d54a4c38d7 , the production site can be logined without this problem. Please check.
Regards
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