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Website too slow - by travelchristoph - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

travelchristoph

Participant

November 27, 2020 at 21:37

Hello team,

The site was too slow. It was embarrassing to show it to our clients when it keeps loading forever. I have attached the report of it in the private area.

We didn’t do any changes than the demo import. I have added the WP Fastest Cache plugin but the speed score is still F. Let us know how it could be improved.

Regards

Please, contact administrator
for this information.

#261644 Copied Theme version: 7.1 WooCommerce version: 4.6

5 Answers

Rose Tyler

Support staff

November 28, 2020 at 10:44

Hello,

Please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Regards

#261676 Copied

travelchristoph

Participant

November 28, 2020 at 11:30

If you check your demo report, It’s not that good too: https://gtmetrix.com/reports/xstore.8theme.com/sKtRf7Nm/

Do you need to read it too?

#261683 Copied

Rose Tyler

Support staff

November 28, 2020 at 11:56

Thanks for the notice about the demo. It will be checked. We always work on theme speed improvements but site speed depends not just on the theme.
We would recommend you to contact optimization experts here for assistance with site optimization. Our support is able to help you with theme options (Theme Options > Speed optimization) but individual site optimization is outside the scope of our support and we don’t have experts for individual site optimization.
Also, check results of Pingdom test, your site – https://prnt.sc/vrqn10 , the demo – https://tools.pingdom.com/#5d839fba86400000

Regards

#261685 Copied

travelchristoph

Participant

December 10, 2020 at 13:06

Thank you! Are you planning to solve this in your next update?

#263446 Copied

Olga Barlow

Support staff

December 11, 2020 at 12:37

Hello,

We are constantly working on the speed of the theme. We are working on the speed of the frontend itself now. When we finish the work we will start the admin part (customizer). Many things need to be considered, such as tests and the inheritability of updates. We can promise you one thing – the most customizable theme with superb performance very soon. All should be step by step to avoid problems and make all gentle.

Regards

#263582 Copied
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