Rose Tyler

Hi,

I’ve enabled Elementor for static blocks – https://prnt.sc/vw9dp6 , so not you can edit “Footer – furniture2” static block using Elementor ( https://prnt.sc/vw9e3u > https://prnt.sc/vw9e8p
Some colors can be changed like this – https://prnt.sc/vw9ez3 https://prnt.sc/vw9fdx
Let us know if you need any further assistance.

Regards

Our technicians will be able to continue work on this after the weekend. Please be patient.

Regards

Hi,

The question was passed to our technicians. They will continue working on it after the weekend. Please be patient and do not change access. Thanks in advance.

Regards

Hello,

Thank you for your request. We are constantly working on the speed of the theme. We also ask you to create a ticket request on the board and vote for it – https://www.8theme.com/taskboard/ We are now working on the speed of the frontend itself which is much more important to your customers as it will boost your store sales. When we finish the work we will start the admin part (customizer). Many things need to be considered, such as test and inheritability of updates. We can promise you one thing 🙂
– the most customisable theme with superb performance very soon. All should be step by step to make it slightly.

Regards

Hello,

There is no such possibility, by default. You can maybe find a plugin that can provide this functionality or achieve the desired result via additional customization. Please note that additional customization in files is outside the scope of our basic support. Also, we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

Thanks for the reply. Our technicians will be able to take a closer look after the weekend.

Regards

Hello,

Try to disable all the third-party plugins, that do not come bundled with XSote https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

Regards

Hello,

In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Regards

Hello,

1) Instagram is a platform that displays images, how do you think it should share product information? Sorry, but Instagram itself does not allow sharing from any other sites.
2) https://www.8theme.com/topic/whatsapp-icon-doesnt-appears/

Regards

Hello,

Enable Header overlap.

Regards

It can’t be done exactly the same in our theme, right now. Submit a feature request here – https://www.8theme.com/taskboard/

Regards

Hello,

Thanks for using our theme.
Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer developer license for the Pro version and does not allow to built-in Pro version of the plugin to themes. So, you can use free version – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ of the Elementor but in case you want to get the Pro version you need to buy an individual license.

Regards

Try one more time, please.

Regards

CDN is independent of the theme. You can read this article https://www.cloudflare.com/learning/cdn/what-is-a-cdn/ or a similar one. Contact your hosting provider to get more information and assistance with the cache clearing.
Maybe even ask to temporarily disable the CDN, and enable it only once all changes on the site will be done.

Regards

Hello,

Provide temporary wp-admin and FTP access, we will check what can be done to help you.
On our demos, we use MC4WP: Mailchimp plugin – https://www.mc4wp.com/kb/

Regards