Rose Tyler

Hello,

Update the Core via FTP –
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hi,

Pages > Edit page > [8theme] Layout options > https://prnt.sc/w1r7wm

Regards

Hello,

Have you changed wp-admin access? https://prnt.sc/w1p3eg Please provide correct wp-admin access, and do not change the FTP access. Thanks in advance.

Regards

Hello,

Have you checked the Spam folder?
I would suggest you contact your host to check the mail error logs.
Also, provide us with temporary wp-admin and FTP access, please.

Regards

Hello,

Thanks for using our theme.
Do you have this problem when a default WooCommerce theme – Storefront is activated on your site or with our theme only?
If the problem is related to our theme, describe the situation in more detail with screenshots. Provide temporary wp-admin and FTP access. Use the Lightshot screenshot tool to share screenshots.

Regards

Hello,

1) Try to add the next code in Theme Options > Theme Custom CSS:

.swipers-couple-wrapper .swiper-wrapper img {
    background-image: none !important;
}

2) Provide temporary FTP access, our technicians will check the problem with the slider more deeply.

Regards

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ You do not need to touch the child theme, just update the parent theme as described.
About update of plugins read here – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hi,

Do you use an additional plugin that may add the link?
What access can be used to login https://prnt.sc/w1lvuu ?

Regards

Hello,

Where do you see these notices? I do not see them on your Dashboard. Is it solved?
As I can see on your screenshot, notices come from gd-system-plugin plugin – https://prnt.sc/w1lphl , so contact the support of the plugin.

Regards

Hello,

Check now. FontAwesome Support was disabled in Theme Options > Speed Optimization.

Regards

Hello,

Right now, there is no such possibility. You can submit a feature request here – https://www.8theme.com/taskboard/

Regards

I am glad that you sorted it out. Thanks for letting us know.

Regards

I am not sure why you were not able to remove it. Just click on the Text tab and edit, maybe try to copy the text, and paste it without tags in the same area, the next time.

Regards

Hello,

We’ve checked the problem more deeply, and notices persist even with the default WC theme -Storefront https://prnt.sc/w17hpt https://prnt.sc/w17i6y In this case, when the situation is independent of the theme, we can’t help. You need to contact WooCommerce plugin support.

Regards

Hello,

Follow this article to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/ , and WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/ Do not forget about Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards