Home Problem - by abdouAllâh - on WordPress WooCommerce support

Solved4 replies2 participantsUpdated by abdouAllâh

  • Avatar: abdouAllah
    abdouAllâh
    Participant

    Hello, I hope you are well, Allah willing …

    My home page is completely frozen in visitor mode, is this due to the new update? thank you

    Please, contact administrator
    for this information.
    #263808 Copied Theme version: 7.2.1 WooCommerce version: 4.8.0

    4 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
    If the problem is independent of plugins, provide us with temporary wp-admin and FTP access, we will check it more deeply.

    Regards

    #263834 Copied
    Avatar: abdouAllah
    abdouAllâh
    Participant

    Apparently it’s the wordpress update that broke my site, sorry for the inconvenience …
    Thank you

    #263845 Copied
    Avatar: abdouAllah
    abdouAllâh
    Participant

    on the other hand, my site takes a long time to load on mobile…
    Did you notice this problem?

    #263847 Copied
    Avatar: abdouAllah
    abdouAllâh
    Participant

    Praise be to the One who is above all else, you just have to be patient while posting and after that becomes fast again …

    Sorry for inconvenience …

    #263856 Copied

The issue related to '‘Home Problem’' has been successfully resolved, and the topic is now closed for further responses