Email not sending wordpress due to xstore theme

This topic has 4 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: lalit
    lalit
    Participant
    December 11, 2020 at 10:39

    when we activate xstore email not sending by contact form and woocommerce etc.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 11, 2020 at 16:35

    Hello,

    Do you get emails if the default WP theme is enabled? Did you test it with the Storefront theme for example?

    Regards

    Avatar: lalit
    lalit
    Participant
    December 12, 2020 at 06:47

    yes mail is send when default theme is activate

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2020 at 13:22

    Hello,

    Have you checked the Spam folder?
    I would suggest you contact your host to check the mail error logs.
    Also, provide us with temporary wp-admin and FTP access, please.

    Regards

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