Page 1296 – 8theme.com

Forum Replies Created

Viewing 30 posts - 38,851 through 38,880 (of 68,231 total)

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Rose Tyler

Support staff

December 22, 2020 at 12:56

Hello,

Dashboard > Pages > edit page > [8theme] Layout options > Sidebar width

Regards

#265295 Copied In reply to: Xstore left sidebar – desktop version

Rose Tyler

Support staff

December 22, 2020 at 12:54

Do you want to increase the logo size? Just follow these screenshots:
before – https://prnt.sc/w7rvqa , after – https://prnt.sc/w7rwdd

Regards

#265294 Copied In reply to: Making site logo look bigger

Rose Tyler

Support staff

December 22, 2020 at 11:25

Click on Edit page – https://prnt.sc/w7py49 (backend editor)

Regards

#265286 Copied In reply to: how to edit this

Rose Tyler

Support staff

December 22, 2020 at 10:32

Hi,

Could you provide temporary wp-admin access? You do not need to use custom CSS code. Theme Options > Header builder > Logo settings.

Regards

#265279 Copied In reply to: LOGO image is blurry

Rose Tyler

Support staff

December 22, 2020 at 10:28

Hello,

Try to update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#265278 Copied In reply to: An error occurred while updating XStore: The package could not be installed.

Rose Tyler

Support staff

December 22, 2020 at 10:07

Hello,

Edit static block – https://prnt.sc/w7o75c
Them Options > WooCommerce > Shop > Shop page layout > https://prnt.sc/w7o7wj

Regards

#265272 Copied In reply to: How to edit shop page banner

Rose Tyler

Support staff

December 22, 2020 at 09:16

Hello,

Please see screenshot – https://prnt.sc/w7n4cf

Regards

#265268 Copied In reply to: how to edit this

Rose Tyler

Support staff

December 22, 2020 at 08:51

Hello,

Thanks for using XStore.
500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
Provide us with the log and temporary wp-admin access.

Regards

#265266 Copied In reply to: Cant edit or create a new product

Rose Tyler

Support staff

December 22, 2020 at 08:48

Hello,

Great. Have a nice day!

Regards

#265265 Copied In reply to: problem with the width of a page

Rose Tyler

Support staff

December 22, 2020 at 08:23

Hello,

Thanks for using our theme.
Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Try to update plugins via FTP – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#265263 Copied In reply to: Oops it looks something went wrong. Please check your system requirements first.

Rose Tyler

Support staff

December 22, 2020 at 08:21

Hello,

Thanks for using our theme.
I do not see the problem, and can go from the Cart page to Checkout – https://gyazo.com/89b2ae3142457ae2b175cdb6282e2893

Regards

#265262 Copied In reply to: Checkout not working

Rose Tyler

Support staff

December 22, 2020 at 08:16

Hello,

Thanks for using our theme.
You can activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#265261 Copied In reply to: the register tells me that I have the activation number limit used

Rose Tyler

Support staff

December 22, 2020 at 08:13

Hello,

Please download the latest version of the plugin from this page – https://www.8theme.com/downloads/

Regards

#265260 Copied In reply to: Image Box and other image element is not working after update the theme

Rose Tyler

Support staff

December 22, 2020 at 08:12

Hello,

Problem appears because you connected Business Instagram account like personal https://prnt.sc/w7lvdp
Remove the key and add the Business Instagram account http://prntscr.com/vt1429

Regards

#265259 Copied In reply to: Instagram error

Rose Tyler

Support staff

December 22, 2020 at 08:08

Hello,

Thanks for using our theme.
Theme Options > Header builder > change the width of blocks in the header content.
Watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Theme Options > Header builder > settings of Connection block content – https://prnt.sc/w7lt30

Regards

#265258 Copied In reply to: Making site logo look bigger

Rose Tyler

Support staff

December 21, 2020 at 14:55

Hi,

Thanks for using our theme.
You can activate it now.

Regards

#265174 Copied In reply to: Reseting activation

Rose Tyler

Support staff

December 21, 2020 at 14:24

Hello,

Clear cache of the browser on your mobile and check now.

Regards

#265168 Copied In reply to: Menu does not scroll down on Google Chrome Android browser

Rose Tyler

Support staff

December 21, 2020 at 14:13

Hello,

Please check access of the user you provided. We can’t check what plugins are activated and temporarily disable some of them, right now.

Regards

#265167 Copied In reply to: Random display of products in the widget Similar products or you may like

Rose Tyler

Support staff

December 21, 2020 at 13:54

Hi,

Could you provide temporary wp-admin access?

Regards

#265163 Copied In reply to: Padding on mobile with Promo text

Rose Tyler

Support staff

December 21, 2020 at 13:41

Hello,

Fixed. Please check.

Regards

#265161 Copied In reply to: Problem with theme update

Rose Tyler

Support staff

December 21, 2020 at 13:39

Hello,

Please provide FTP access.

Regards

#265160 Copied In reply to: Licensing

Rose Tyler

Support staff

December 21, 2020 at 13:27

Hello,

Thanks for using our theme. You can activate it now.

Regards

#265158 Copied In reply to: Licensing

Rose Tyler

Support staff

December 21, 2020 at 13:26

Check now.

Regards

#265156 Copied In reply to: Center aligned Add to cart button and Hide Review tab

Rose Tyler

Support staff

December 21, 2020 at 13:02

Hello,

Edit or remove this custom CSS code: https://prnt.sc/w74gju (Theme Options > Theme custom CSS)

Regards

#265152 Copied In reply to: Text alignment for product

Rose Tyler

Support staff

December 21, 2020 at 11:50

Hello,

Theme Options > Header builder > Multiple headers > edit Home page header > Mobile header > Logo > Retina logo

Regards

#265140 Copied In reply to: Issue with the website logo

Rose Tyler

Support staff

December 21, 2020 at 11:23

You’re welcome!

Regards

#265125 Copied In reply to: Line Missing on Menu

Rose Tyler

Support staff

December 21, 2020 at 11:23

You’re welcome!

Regards

#265124 Copied In reply to: Missing (bad path) file

Rose Tyler

Support staff

December 21, 2020 at 11:11

Hello,

Could you provide URL and temporary wp-admin access? Use Private Content area – https://gyazo.com/66414e64bc4b0a040a333d5eaa6a5c0d

Regards

#265118 Copied In reply to: Problem with theme update

Rose Tyler

Support staff

December 21, 2020 at 10:50

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#265115 Copied In reply to: Woocommerce Single product page image issue after update

Rose Tyler

Support staff

December 21, 2020 at 10:39

Hello,

Please check this topic – https://www.8theme.com/topic/missing-bad-path-file/ , in your case – https://prnt.sc/w71lpb

Regards

#265112 Copied In reply to: Error Font theme
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Viewing 38,880 results - 38,851 through 38,880 (of 68,231 total)

Viewing 30 posts - 38,851 through 38,880 (of 68,231 total)

← 1 2 3 … 1,295 1,296 1,297 … 2,273 2,274 2,275 →

Forum Replies Created

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