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Problem with theme update - by lavarto - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: lavarto
    lavarto
    Participant
    December 19, 2020 at 21:03

    Hello,
    today I received a notification that there is an update to the theme and XStore Core. When trying to update, I get this error: PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.

    #264992 Copied Theme version: 7.2.1
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2020 at 08:35

    Hello,

    Do the update of the theme and plugins via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
    https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #265008 Copied
    Avatar: lavarto
    lavarto
    Participant
    December 20, 2020 at 23:43

    I was able to update the theme and core. Now, however, I have a new problem with the category names in the category grid on the homepage stopped appearing.

    #265060 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2020 at 11:11

    Hello,

    Could you provide URL and temporary wp-admin access? Use Private Content area – https://gyazo.com/66414e64bc4b0a040a333d5eaa6a5c0d

    Regards

    #265118 Copied
    Avatar: lavarto
    lavarto
    Participant
    December 21, 2020 at 13:15

    Hello, I am sending the login data. Please also look at why the settings cannot be saved in the sales booster / fake sales.
    Thanks!

    Please contact administrator
    for this information.
    #265154 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2020 at 13:41

    Hello,

    Fixed. Please check.

    Regards

    #265161 Copied
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