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Problems in the store after upgrade - by Hernando

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: Hernando
    Hernando
    Participant
    December 20, 2020 at 00:09

    Hi, after updating the theme, when I add a new product, the store section is damaged, it doesn’t show the sidebar and it throws javascript errors (repeated ID)
    How can I go back to the previous version?

    #264999 Copied Theme version: 7.2.2 WooCommerce version: 4.8.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2020 at 08:34

    Hi,

    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #265007 Copied
    Avatar: Hernando
    Hernando
    Participant
    December 20, 2020 at 16:33

    Hello,
    I’m sending you the access data.
    Thank you very much

    Please contact administrator
    for this information.
    #265040 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2020 at 09:01

    Hello,

    Check now. I’ve disabled “Show Excerpt In Content Product” via Theme Options.

    Regards

    #265084 Copied
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