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Image Box and other image element is not working after update the theme

This topic has 6 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: alexlim
    alexlim
    Participant
    December 21, 2020 at 04:31

    Dear XStore,

    May i know why the image box and other image element is not working after update xstore to new version?
    https://kapwi.ng/c/xosOfo6S
    Thank You

    Please, contact administrator
    for this information.
    #265068 Copied Theme version: 7.2.2
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2020 at 08:58

    Hello,

    Follow this article and update XStore Core plugin to 3.2.2.1 version – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #265082 Copied
    Avatar: alexlim
    alexlim
    Participant
    December 21, 2020 at 09:38

    Hi,

    The version is the latest version already. Please help me check on it.

    Thank You

    #265091 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2020 at 09:45

    Hi,

    You need to update the Core plugin – https://prnt.sc/w70brw

    Regards

    #265093 Copied
    Avatar: alexlim
    alexlim
    Participant
    December 22, 2020 at 03:25

    Hi,

    I got update using the FTP but in the theme zip file only got 3.2.2 version not 3.2.2.1 version please check in the theme zip file. I got download the latest theme file from themeforest but inside is 3.2.2 version no 3.2.2.1 version

    Thank You

    #265248 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 22, 2020 at 08:13

    Hello,

    Please download the latest version of the plugin from this page – https://www.8theme.com/downloads/

    Regards

    #265260 Copied
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