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Woocommerce translations not showing - by claudiacadete

This topic has 6 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: claudiacadete
    claudiacadete
    Participant
    December 18, 2020 at 10:13

    Hi
    I changed the language of my site to PT but woocommerce isn’t translating – could you check? Do i need to add the files?

    #264727 Copied Theme version: 6.3.2 WooCommerce version: Versão 4.8.0
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 18, 2020 at 11:28

    Hello,

    Please, follow the documentation https://8theme.com/demo/docs/royal/Theme_Translation/Base_Theme_Translation and translate Royal theme and Royal Core plugin.

    Let me know if you still have a problem after the translation of these files.

    Regards

    #264758 Copied
    Avatar: claudiacadete
    claudiacadete
    Participant
    December 20, 2020 at 10:52

    Hi Olga,
    Installed, but no translations strings are showing. See the link

    Please contact administrator
    for this information.
    #265018 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2020 at 11:06

    Hello,

    Please provide temporary wp-admin access.

    Regards

    #265019 Copied
    Avatar: claudiacadete
    claudiacadete
    Participant
    December 27, 2020 at 00:26

    In private content

    Please contact administrator
    for this information.
    #265906 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2020 at 13:42

    Hello,

    You need to translate the Royal parent theme – https://prnt.sc/wbh79w and Core plugin https://prnt.sc/wbh800
    Also, update the translation of WooCommerce plugin – Loco translate > Plugins > WooCOmmerce > click on Sync, translate untranslated strings, and save changes.

    Regards

    #266053 Copied
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