Hello,
Thanks for using our theme.
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
You’re welcome!
Regards
Hello,
Thanks for using our theme.
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme.
It looks like you are using the Cart widget of the Elementor somewhere – https://prnt.sc/w8bq9d , find it and delete.
Regards
Hello,
As I can see, you edited products and set these settings – https://prnt.sc/w8c3z2
You have global settings in customizer -> http://prntscr.com/w8c6dz
But if you need a specific hover/color scheme for a specific product only then you have to change these settings -> http://prntscr.com/w8c79q otherwise you need to make changes only in the Customizer.
Individual settings have higher priority, so there is no problem with Theme Options settings. You need to manually change individual settings of products to “Inherit”, then settings from Theme Options will for products.
Regards
Hello,
http://prntscr.com/w8bkf5 – desktop
https://gyazo.com/db06427942f69af88eda1ec5e42c6635 – mobile
Check how it works from a real mobile device, please.
Regards
Hello,
Theme Options > Header builder > delete elements > https://prnt.sc/w8bar6
Cart – https://itstimeto.wdmarket.co.uk/cart/ , wishlist – https://yithemes.com/themes/plugins/yith-woocommerce-wishlist/ https://www.8theme.com/documentation/xstore/plugins/wishlist/
Regards
Hello,
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project). Read more – https://themeforest.net/licenses/terms/regular
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Hello,
Edit blog page > select “Inherit” here – https://prnt.sc/w8b6tx , then change settings of breadcrumbs via Theme Options. The same for other pages.
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Hello,
Install and use Insert Header and Footers plugin.
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Hi,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Please see screenshots – https://prnt.sc/w8as26 https://prnt.sc/w8as5z , and clear cache of your browser.
Regards
Hello,
Thanks for using our theme.
Please provide temporary wp-admin and FTP access.
Regards
Hello,
By default, there is no such possibility.
Try to add the next custom CSS code:
.mobile-menu-popup .skeleton-body.et-popup > div:empty:before {
background-image: none;
background-color: #555;
width: 40px;
height: 40px;
left: 50%;
top: 50%;
min-height: unset;
margin: -30px;
border-radius: 100%;
-webkit-animation: sk-scaleout 1.0s infinite ease-in-out;
animation: sk-scaleout 1.0s infinite ease-in-out;
}
.mobile-menu-popup .skeleton-body.et-popup > div:empty:after {
display: none;
}
@keyframes sk-scaleout {
0% {
-webkit-transform: scale(0);
transform: scale(0);
}
100% {
-webkit-transform: scale(1.0);
transform: scale(1.0);
opacity: 0;
}
}
Or you can change the type of Mobile menu https://prnt.sc/w7v0eh (Theme Options > Header builder)
Regards
Hello,
Please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
When W3 Total Cache plugin is disabled, images are shown, so check the settings of the cache plugin.
Regards
Hello,
Please provide temporary wp-admin access.
Regards
Hello,
I can see the latest version of the theme on your site – https://prnt.sc/w7u2wm
Is there anything else I can help you with?
Regards
Hello,
Why XStore Core is disabled on your site? This plugin is required.
Regards
Hello,
Yes, read this article – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
Regards
Hello,
Dashboard > Pages > edit page > [8theme] Layout options > Sidebar width
Regards
Do you want to increase the logo size? Just follow these screenshots:
before – https://prnt.sc/w7rvqa , after – https://prnt.sc/w7rwdd
Regards
Click on Edit page – https://prnt.sc/w7py49 (backend editor)
Regards
Hi,
Could you provide temporary wp-admin access? You do not need to use custom CSS code. Theme Options > Header builder > Logo settings.
Regards
Hello,
Try to update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
Edit static block – https://prnt.sc/w7o75c
Them Options > WooCommerce > Shop > Shop page layout > https://prnt.sc/w7o7wj
Regards
Hello,
Thanks for using XStore.
500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
Provide us with the log and temporary wp-admin access.
Regards
Hello,
Great. Have a nice day!
Regards
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