Images not coming after update - by Wogo

3 replies2 participantsUpdated by Rose Tyler

  • Avatar: Wogo
    Wogo
    Participant

    Hello,
    Majority of images not coming on the homepage including banner
    pls check the screenshot
    https://prnt.sc/w7u6r3
    https://prnt.sc/w7u776

    I update your theme yesterday, as I received multiple notifications for the same.
    so after the update, I am facing the same issue

    I also checked with my hosting provider He says everything is working fine at our side. (my other website also working perfectly all are on the same hosting)

    Pls check and try to fix it ASAP.

    Please, contact administrator
    for this information.
    #265318 Copied Theme version: 7.2.2

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    When W3 Total Cache plugin is disabled, images are shown, so check the settings of the cache plugin.

    Regards

    #265320 Copied
    Avatar: Wogo
    Wogo
    Participant

    No, I deactivate it still none of the images shown on the homepage.
    also, many things just loading and loading none of the images or products come on the homepage.
    already waited for more than 15-20 min

    #265514 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Please see screenshots – https://prnt.sc/w8as26 https://prnt.sc/w8as5z , and clear cache of your browser.

    Regards

    #265516 Copied

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