Please check this video – https://gyazo.com/5c773d6f0db4fc81e7b1948a046747fe
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

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Hello,

Provide URL of page where code from this topic doesn’t work – https://www.8theme.com/topic/variations-swatches-in-mobile/#post-267792

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You need to clear cache.

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Hello,

Theme Options > Header builder > delete Newsletter element from the header content, for example – https://prnt.sc/wkqx88

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Hi,

Provide temporary wp-admin and FTP access, so we can take a closer look.

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Hi,

After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

I can’t access your dashboard – https://prnt.sc/wzb9bo

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Hello,

I’ve passed your question to our technicians. Please be patient.

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Hi,

I am glad that you sorted it out. Additional customization in files is outside the scope of our basic support, sorry.

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Thanks for the reply. We need FTP access also.

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Hello,

Could you provide a screenshot or video of the problem?
Also, provide URL of the site and temporary wp-admin access.

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Hello,

Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
and add the next code in Theme Options > Theme custom CSS > Global custom CSS:

.content-product .product-content-image img {
    width: auto;
}
.content-product  .product-details {
    text-align: left;
    margin: 0 30px;
}

+ custom CSS for desctop area –

.content-product {
    padding-top: 30px;
    padding-bottom: 20px;
}

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Hello,

Please see screenshots from our demo – https://prnt.sc/wyyjoe https://prnt.sc/wyym56

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Hello,

1) I do not see the problem with related products – https://prnt.sc/wyxcgs Clear cache and check one more time.
2) Do you use Elelementor there? Check settings of it or use the next custom CSS code:

.elementor-menu-cart__footer-buttons,
.elementor-menu-cart__subtotal {
    display: none;
}

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Hello,

Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then

Regards