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Viewing 30 posts - 38,131 through 38,160 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 11:50

    Hello,

    Thanks for contacting us.
    Activation key is not required, please read these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Let us know if you need any assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 11:29

    Hello,

    Thanks for using our theme. You can activate it now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 11:14

    Hello,

    You can use the theme on different domains in case they are 1 end project.
    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 10:12

    Hello,

    Go to Theme Options > WooCommerce > Single product > disable Ajax add to cart.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 10:08

    Hello,

    Thanks for using our theme. You can activate it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 10:06

    Hello,

    Thanks for using our theme.
    Sorry, but your request is a bit unclear for me. Could you describe the desired result in more detail? Do you mean Sizing guide?
    If you do not like the current displaying – https://gyazo.com/9c0d40970e08a466f4c94d009cd628b8 , create a static block with the desired content using Elementor (Elementor > Settings > Post Types > static blocks), then show the block on single product page via Custom HTML element, for example – https://prnt.sc/x43d1n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:57

    Hello,

    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:44

    Hello Mrrc,

    Submit a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe your problem in more detail, provide URL of the site and you will get assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:40

    Hi,

    Have you added the Size chart element into the content of product page?
    Provide temporary wp-admin and FTP access, we will check it more deeply.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:39

    Hello,

    1) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, check how the scroll works then.
    2) Theme Options > Header builder > Top header > Content Zoom (%)
    or add the next code in Theme Options > Theme custom CSS:

    .header-top  .et_b-icon {
        font-size: 21px;
    }

    3) As I can see, you are using WPML, so contact the support of the plugin to get assistance
    https://wpml.org/documentation/related-projects/woocommerce-multilingual/
    https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:26

    Hello,

    Could you provide temporary FTP access also?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:21

    Hello,

    Thanks for using our theme.
    Please provide URL of page where do you have this situation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:08

    Hi,

    Theme Options > Header builder > change settings of the element – https://gyazo.com/9b3d0cab8944991676d5ad1085a13614

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:05

    Hello,

    Please check now.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:34

    Hello,

    Theme Options > Header builder > change settings of the element or delete it from the header content – https://prnt.sc/x3vvuv https://prnt.sc/x3vxwt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:26

    Hello,

    Could you provide URL, temporary wp-admin access, and some screenshots for a better understanding of your request? Use the Lightshot screenshot tool to share screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:24

    Hi,

    Try to delete these 2 images from your Media library and reupload them for products.

    Provide temporary wp-admin access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:20

    Hi,

    Thanks for using our theme.
    Try to add the next code in Theme Options > Theme custom CSS:

    .et_cart-type-1 .quantity-wrapper .button:before {
        content: "Add to cart";
        font-size: 14px;
        text-transform: none;
        padding: 0 15px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:15

    Hello,

    Try to add the next code in Theme Options > Theme custom CSS:

    .et_b_header-menu .nav-sublist-dropdown .item-level-1 > a {
        font-weight: bold;
        text-decoration: underline;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:10

    Hello,

    Please check this topic – https://www.8theme.com/topic/shop-page-unable-to-edit-in-elementor/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:08

    Changes in files will be lost after the update of the theme, so use the Loco translate plugin.

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:06

    Hello,

    Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 07:57

    Hello,

    Thanks for using our theme. You can activate it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 07:26

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

    The Size guide image can be uploaded in 2 ways: 1) global, for all products, via Theme Options 2) for a particular separately – Dashboard > Products > edit product > [8theme] Product Options – https://prnt.sc/x3qa2r
    There is no option to upload it for a category, like – all bracelets. If you looking for such functionality, submit a request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 07:21

    Hello,

    Please check our answer by email. Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2021 at 16:49

    Add the next code in Theme Options > Theme custom CSS:

    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
        flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
        margin-left: auto;
    }
    .swiper-container {
        display: flex;
        align-items: stretch;
    }
    .product-slide .product {
        display: flex;
        height: 100%;
    }
    .swiper-wrapper {
        height: auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2021 at 16:48

    Hello,

    Install Loco Translate plugin, change text, then disable the plugin.
    Provide temporary wp-admin access, so we can assist you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2021 at 16:47

    Hi,

    Yes, go to edit product > [8theme] Product Options > Size guide image

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2021 at 16:46

    Hello,

    Thanks for using our theme.
    Could you provide URL of your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2021 at 16:20

    Hi,

    Thanks for using our theme.
    Theme Options > Styling > Light buttons

    Regards

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    Viewing 38,160 results - 38,131 through 38,160 (of 68,231 total)
Viewing 30 posts - 38,131 through 38,160 (of 68,231 total)
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