Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 37,561 through 37,590 (of 68,187 total)

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Rose Tyler

Support staff

January 31, 2021 at 09:11

You can use any way you prefer to take a screenshot, upload images here – https://dropmefiles.com/ and provide us with URL via the Private content area.

Regards

#271377 Copied In reply to: Theme update affecting my website

Rose Tyler

Support staff

January 31, 2021 at 09:09

Hello,

Do you want to change just title of the button? Just edit translation.
If you want to change functionality/behavior, it requests additional customization in files, that are outside the scope of our basic support.

Regards

#271376 Copied In reply to: Change "Add to Cart" to "Shop now"

Rose Tyler

Support staff

January 31, 2021 at 08:57

Hello,

Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#271375 Copied In reply to: How can i edit the text in highlighted area mentioned in picture ?

Rose Tyler

Support staff

January 31, 2021 at 08:55

Hello,

I’ve added next pages on your site – Home page shoes, About us – shoes, Contact us – shoes
Let us know if you need any further assistance

Regards

#271374 Copied In reply to: System Requirements Mismatch, unable to import demo data

Rose Tyler

Support staff

January 31, 2021 at 08:36

Hi,

We will add label for input in next theme update, which will be released within 2 weeks.

Regards

#271373 Copied In reply to: accessibility issues

Rose Tyler

Support staff

January 31, 2021 at 08:22

Hello,

Thanks for contacting us.
Try to (1) deactivate the theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#271372 Copied In reply to: Update to v 7.2.4 from v.7.2.3

Rose Tyler

Support staff

January 31, 2021 at 08:19

Hello,

Theme Options > Header builder > delete Newsletter element from the header content, for example – https://prnt.sc/xwn3vw

Regards

#271371 Copied In reply to: I want to delete this pop-up window, how to delete

Rose Tyler

Support staff

January 31, 2021 at 08:18

Hello,

https://www.8theme.com/topic/no-register-button-to-be-shown/#post-271369

Regards

#271370 Copied In reply to: register

Rose Tyler

Support staff

January 31, 2021 at 08:16

Hello,

You need to enable registration in the settings of WooCommerce plugin. WooCommerce > Settings > Accounts & Privacy > Account creation
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

Regards

#271369 Copied In reply to: No register button to be shown

Rose Tyler

Support staff

January 31, 2021 at 08:00

Hello,

Thanks for contacting us. This is the common issue and means that you are using wrong archive. It’s not the theme issue. Please, read here what you should do https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Regards

#271368 Copied In reply to: The theme is missing the style.css stylesheet.

Rose Tyler

Support staff

January 30, 2021 at 20:46

Fixed. Clear cache and check now

Regards

#271337 Copied In reply to: BACK TO TOP BUTTON HAVING ISUUES

Rose Tyler

Support staff

January 30, 2021 at 20:36

Hello,

Thanks for using our theme.
Edit page > [8theme] Layout options > https://prnt.sc/xvppxo

Regards

#271336 Copied In reply to: Search bar on checkout page

Rose Tyler

Support staff

January 30, 2021 at 19:41

Edit static block using Elementor > save as template – https://prnt.sc/xvneui , then create a new static block > insert the template https://prnt.sc/xvnfx1 https://prnt.sc/xvng8d

Regards

#271335 Copied In reply to: duplicate Static Blocks

Rose Tyler

Support staff

January 30, 2021 at 19:39

Hello,

Enable Elementor for static blocks – https://prnt.sc/xvnbkr then edit – https://prnt.sc/xvnc70 https://prnt.sc/xvncq8

Regards

#271334 Copied In reply to: How to update content on eletron01 footer

Rose Tyler

Support staff

January 30, 2021 at 19:33

We don’t speak your language, use English, please.
Sorry for the wrong URL, here is a new one – https://dropmefiles.com/zTeh3

Please provide URL of your site and temporary wp-admin access. We will check the problem more deeply and update the theme.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#271333 Copied In reply to: Errore aggiornamento

Rose Tyler

Support staff

January 30, 2021 at 17:01

Hello,

Edit product > https://prnt.sc/xvgv9o > https://prnt.sc/xvgwux > https://prnt.sc/xvgxdn > https://prnt.sc/xvgyog

Regards

#271320 Copied In reply to: Product Video one WooCommerce

Rose Tyler

Support staff

January 30, 2021 at 16:55

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
It is safe to provide access via the Private content area, do not worry.

Regards

#271317 Copied In reply to: BACK TO TOP BUTTON HAVING ISUUES

Rose Tyler

Support staff

January 30, 2021 at 16:52

Hello,

Download from this page – https://dropmefiles.com/L04ov

Regards

#271315 Copied In reply to: Errore aggiornamento

Rose Tyler

Support staff

January 30, 2021 at 16:52

Hello,

Do you use Elementor or WPBakery?

Regards

#271314 Copied In reply to: duplicate Static Blocks

Rose Tyler

Support staff

January 30, 2021 at 16:27

Hello,

Thanks for contacting us.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

Regards

#271309 Copied In reply to: I am getting this error for updating from Version: 7.2.4 to Version: 7.2.4.1

Rose Tyler

Support staff

January 30, 2021 at 16:26

Hello,

Thanks for contacting us.
https://prnt.sc/xvf83w
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Regards

#271308 Copied In reply to: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Rose Tyler

Support staff

January 30, 2021 at 16:23

Hello,

Thanks for contacting us.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

Regards

#271307 Copied In reply to: Errore aggiornamento

Rose Tyler

Support staff

January 30, 2021 at 16:20

Please provide temporary wp-admin access, so we can take a closer look.
Thanks in advance.

Regards

#271306 Copied In reply to: BACK TO TOP BUTTON HAVING ISUUES

Rose Tyler

Support staff

January 30, 2021 at 16:19

Hello,

Thanks for contacting us.
Elementor plugin is not required and can be disabled. This demo version https://xstore.8theme.com/demos/sushi/ was created using WPBakery page builder. Set these settings – https://prnt.sc/xveo26
https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
Edit header – https://prnt.sc/xvepnt via Theme Options > Header builder, footer – https://prnt.sc/xveqe1 via static blocks – https://prnt.sc/xver6s > https://prnt.sc/xvertb , prefooter – https://prnt.sc/xves70 > https://prnt.sc/xvesxz , slider – https://prnt.sc/xvettk , pages – https://prnt.sc/xvevua > https://prnt.sc/xvewpn

Regards

#271305 Copied In reply to: Modify prebuilt page

Rose Tyler

Support staff

January 30, 2021 at 16:05

Hello,

Could you update the theme to 7.2.4.1 version?

Regards

#271301 Copied In reply to: BACK TO TOP BUTTON HAVING ISUUES

Rose Tyler

Support staff

January 30, 2021 at 16:05

You’re welcome!
Have a nice day

Regards

#271300 Copied In reply to: Change Color ( Bottom )

Rose Tyler

Support staff

January 30, 2021 at 15:39

Hello,

You can activate the theme now.

Regards

#271295 Copied In reply to: You have reached activation number limit

Rose Tyler

Support staff

January 30, 2021 at 15:28

Fixed. Please check.

Regards

#271292 Copied In reply to: Shows only the menu update Xtore Core 3.2.4
Rose Tyler

Support staff

January 30, 2021 at 15:23
Hello,

Add the next code in Theme Options > Theme Custom CSS:

.content-page, .page-content { padding-bottom: 0px; }

Regards
#271289 Copied In reply to: Footer Bootom margin
Rose Tyler

Support staff

January 30, 2021 at 15:21

You’re welcome!

Regards

#271287 Copied In reply to: ADD TO CART button not sowing on product page
← 1 2 3 … 1,252 1,253 1,254 … 2,271 2,272 2,273 →

37,561–37,590 of 68,187 posts

Viewing 30 posts - 37,561 through 37,590 (of 68,187 total)

← 1 2 3 … 1,252 1,253 1,254 … 2,271 2,272 2,273 →

Forum Replies Created

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