I’ve already read about +20 topics about this problem but I can’t find anything that helps me further.
I’ve installed + updated XStore already and installed all the Plugins from the Themeforest Folder via Filezilla but there are still some plugins missing that can only be downloaded in the dashboard.
When I try to download them the error:
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
occurs and I cant do anything against it. What I tried so far:
– reactivating theme with serial
– installing theme via WP dashboard
– installing theme via FTP
– deleting ALL plugins and the theme via FTP
When I try to setup a header in the theme customizer it won’t get displayed at all.
Can someone help me please? I just bought the theme and I’m sad that I can’t use it properly…
I put the WP Admin Login data in private content area so some staff can maybe take a look..
EDIT: I was able so solve the header problem, plugins still not workingTheme version: 22.214.171.124
Thanks for contacting us.
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
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