Page 1246 – 8theme.com

Forum Replies Created

Viewing 30 posts - 37,351 through 37,380 (of 68,231 total)

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Rose Tyler

Support staff

February 3, 2021 at 14:20

Hello,

Have you contacted the support of the cache plugin?

Regards

#272061 Copied In reply to: successful alert js caching with wp-rocket

Rose Tyler

Support staff

February 3, 2021 at 14:15

Hello,

We have added custom CSS -> http://prntscr.com/y5fg6z
It is not recommended to hardcode overflow-y: scroll because it will be shown even when scroll is not useful. Better practice is to use overflow-y: auto which will allow browser to understand when to scroll / not the content.

Regards

#272059 Copied In reply to: Bottom scroll bar in menu

Rose Tyler

Support staff

February 3, 2021 at 14:08

Hello,

Please check – https://prnt.sc/y5f0fn > https://prnt.sc/y5f17b
If you see, that translation from WC plugin doesn’t work on the frontend, check the translation of the theme and Core plugin.

Regards

#272057 Copied In reply to: Woocommerce Translation

Rose Tyler

Support staff

February 3, 2021 at 14:04

Hello,

Provide URL of the demo page, please.

Regards

#272056 Copied In reply to: Having difficulties with testimonials

Rose Tyler

Support staff

February 3, 2021 at 13:52

Hello,

Thanks for using our theme.
Please provide URL of page with problems and temporary wp-admin + FTP access, so we can take a closer look.

Regards

#272053 Copied In reply to: LearnDash compatibility

Rose Tyler

Support staff

February 3, 2021 at 13:41

Hi,

Please provide temporary FTP access – FTP host, FTP username, FTP password, FTP port. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows.

Regards

#272052 Copied In reply to: "Select Options" button in shop doesn't work

Rose Tyler

Support staff

February 3, 2021 at 13:36

Hello,

We did not test officially Google Language Translator with XStore.
Try Polylang or qTranslate plugins.

Regards

#272049 Copied In reply to: Multilingual

Rose Tyler

Support staff

February 3, 2021 at 13:33

Hello Semh,

https://www.8theme.com/topic/purchase-code-not-wotking/

Regards

#272048 Copied In reply to: License theme xstore localhost

Rose Tyler

Support staff

February 3, 2021 at 13:33

Hello,

You can activate the theme now.

Regards

#272047 Copied In reply to: purchase code not wotking
Rose Tyler

Support staff

February 3, 2021 at 13:24
Hello,

1) Theme Options > Theme custom CSS:

.back-top svg path { stroke: #c0a84c; } .back-top { color: #c0a84c; }

2) For the new header you will be able to select on what pages to show it, the current (default) header on that pages will be replaced by this new one.

Regards
#272045 Copied In reply to: Could you tell me how to change the color of the arrow and its circle frame.
Rose Tyler

Support staff

February 3, 2021 at 13:18

Hi,

In this case, edit in files is not obligatory, you can use elements of the Single product builder, for example – https://xstore.8theme.com/demos/2/niche-market/product/velvet-form-chairs/ https://prnt.sc/y59k4h or https://prnt.sc/y59n2j https://prnt.sc/y59p8l

Regards

#272044 Copied In reply to: modify woocommerce product page

Rose Tyler

Support staff

February 3, 2021 at 13:02

Hello,

Thanks for using our theme.
What exactly is allowed by Elementor Pro but can’t be done when our theme is activated?
Provide some screenshots for a better understanding of your request.

Regards

#272040 Copied In reply to: Can not work with Elementor Pro as the main interface

Rose Tyler

Support staff

February 3, 2021 at 11:32

Hello,

Here is what I can see in your browser console – https://prnt.sc/y4wmg9 Please read this article – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Regards

#272023 Copied In reply to: how to

Rose Tyler

Support staff

February 3, 2021 at 11:28

Hello,

Thanks for using our theme.
Never update Core plugin before the theme update. On your site I can see 7.2.3 version of the theme, so you need to update the theme – https://prnt.sc/y4w52s https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#272021 Copied In reply to: Variations do not work with the new update xstore core 3.2.4.

Rose Tyler

Support staff

February 3, 2021 at 11:25

Hello,

Clear the plugin cache, CDN cache, browser cache and check after that. If it does not help then go to Dashboard > Updates > click Check again link and update theme to version 7.2.4.1.

Regards

#272018 Copied In reply to: Back to top button Display error

Rose Tyler

Support staff

February 3, 2021 at 11:22

Hello,

Thanks for using our theme.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#272016 Copied In reply to: Ha ocurrido un error al actualizar XStore: No se ha podido descomprimir el paque

Rose Tyler

Support staff

February 3, 2021 at 11:09

Hello,

Thanks for using our theme.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.
If you are using 7.2.4 version, update to 7.2.4.1 is not obligatory.

Regards

#272014 Copied In reply to: Last UPDATE give error : PCLZIP_ERR_BAD_FORMAT

Rose Tyler

Support staff

February 3, 2021 at 11:06

Hello,

This warning comes from Cookie notice plugin, please downgrade the plugin https://prnt.sc/y4tgvw https://wordpress.org/plugins/cookie-notice/advanced/

Regards

#272012 Copied In reply to: What's mean " Warning: call_user_func_array() expects parameter 1 to be a valid
Rose Tyler

Support staff

February 3, 2021 at 11:00
Hello,

In this case, just go to File Generator and click on Generate button. Then clear all cache, including CDN, that you are using.

Add the next code in Theme Options > Theme custom CSS:

.elementor-widget.elementor-widget-etheme_products .swiper-button-next, .elementor-widget.elementor-widget-etheme_products .swiper-button-prev { top: 26% !important; }

https://prnt.sc/y4snze

Regards
#272006 Copied In reply to: back to top button
Rose Tyler

Support staff

February 3, 2021 at 10:53

Hello,

Theme Options > Typography.
Or using Custom CSS code, describe the desired result in more detail and we will help you with the code.

Regards

#272005 Copied In reply to: How do i edit the topography of the checkout / payment page

Rose Tyler

Support staff

February 3, 2021 at 10:51

Hello,

Sorry for the delay in answering.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Please provide temporary wp-admin access, so we can take a closer look.
Also, link from Private Content area of perfect-face-folyekony-highlighte product gives 404 page, please check.
Waiting for your reply.

Regards

#272004 Copied In reply to: variation swatches

Rose Tyler

Support staff

February 3, 2021 at 10:39

Hello,

Thank you for using XStore.
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Regards

#272001 Copied In reply to: I can't download a plugin from Xstore plugin list

Rose Tyler

Support staff

February 3, 2021 at 10:38

Hello,

Thank you for using XStore.
Please provide URL of your site and temporary wp-admin access, so we can take a closer look https://prnt.sc/y4pxkp

Regards

#272000 Copied In reply to: Social Media Icons

Rose Tyler

Support staff

February 3, 2021 at 10:37

Hello Kaczorwiki,

Please submit a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Let us know what version of the theme do you use right now.

Regards

#271999 Copied In reply to: Problem with theme update

Rose Tyler

Support staff

February 3, 2021 at 10:36

Hello Lavarto,

Great. Thanks for letting us know

Regards

#271998 Copied In reply to: Problem with theme update

Rose Tyler

Support staff

February 3, 2021 at 10:35

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On
Theme Options > WooCommerce > Single product page > Single product layout > AJAX Add To Cart For Simple And Variable Products > Off

Regards

#271997 Copied In reply to: Product with two attributes not beeing added to the cart

Rose Tyler

Support staff

February 3, 2021 at 10:32

Hello,

Please check our demo – https://xstore.8theme.com/demos/jewellery/product/yellow-diamond-ring/ – https://prnt.sc/y4ozg8 https://prnt.sc/y4p04t
I’ve changed this option for your product – https://prnt.sc/y4p530 Check it now

Regards

#271995 Copied In reply to: Smart Product Issue

Rose Tyler

Support staff

February 3, 2021 at 10:27

Hello,

Thanks for using our theme and for contacting us.
Please provide temporary FTP access also.

Regards

#271994 Copied In reply to: "Select Options" button in shop doesn't work
Rose Tyler

Support staff

February 3, 2021 at 10:25
Hello,

Add the next code in Theme Options > Theme custom CSS:

.single-product ul.st-swatch-size-large li.type-image { width: 45px; height: 45px; }

Regards
#271993 Copied In reply to: resize variation swatches
Rose Tyler

Support staff

February 3, 2021 at 10:23

Hello,

Please check credentials – https://prnt.sc/y4o1p7

Regards

#271992 Copied In reply to: all categories page show two per row – how change to four per row
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Viewing 37,380 results - 37,351 through 37,380 (of 68,231 total)

Viewing 30 posts - 37,351 through 37,380 (of 68,231 total)

← 1 2 3 … 1,245 1,246 1,247 … 2,273 2,274 2,275 →

Forum Replies Created

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