Rose Tyler

Hi,

In this case, edit in files is not obligatory, you can use elements of the Single product builder, for example – https://xstore.8theme.com/demos/2/niche-market/product/velvet-form-chairs/ https://prnt.sc/y59k4h or https://prnt.sc/y59n2j https://prnt.sc/y59p8l

Regards

Hello,

Here is what I can see in your browser console – https://prnt.sc/y4wmg9 Please read this article – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Regards

Hello,

Clear the plugin cache, CDN cache, browser cache and check after that. If it does not help then go to Dashboard > Updates > click Check again link and update theme to version 7.2.4.1.

Regards

Hello,

Thanks for using our theme.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.
If you are using 7.2.4 version, update to 7.2.4.1 is not obligatory.

Regards

Hello,

In this case, just go to File Generator and click on Generate button. Then clear all cache, including CDN, that you are using.

Add the next code in Theme Options > Theme custom CSS:

.elementor-widget.elementor-widget-etheme_products .swiper-button-next, 
.elementor-widget.elementor-widget-etheme_products .swiper-button-prev {
    top: 26% !important;
}

https://prnt.sc/y4snze

Regards

Hello,

Sorry for the delay in answering.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Please provide temporary wp-admin access, so we can take a closer look.
Also, link from Private Content area of perfect-face-folyekony-highlighte product gives 404 page, please check.
Waiting for your reply.

Regards

Hello,

Thank you for using XStore.
Please provide URL of your site and temporary wp-admin access, so we can take a closer look https://prnt.sc/y4pxkp

Regards

Hello Lavarto,

Great. Thanks for letting us know

Regards

Hello,

Please check our demo – https://xstore.8theme.com/demos/jewellery/product/yellow-diamond-ring/ – https://prnt.sc/y4ozg8 https://prnt.sc/y4p04t
I’ve changed this option for your product – https://prnt.sc/y4p530 Check it now

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS:

.single-product ul.st-swatch-size-large li.type-image {
    width: 45px;
    height: 45px;
}

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS:

.vendor-customer-registration {
    display: none !important;
}

Regards

Hello,

Thanks for using our theme.
Your site under maintenance mode, so we can’t check it.
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

Regards

Hello,

It looks like you do not use the Single product builder right now.
FTP access is not working, admin not allowed access to the Dashbord. Please check.
You can try yourself to change you code in child-theme/functions.php
to

add_action( 'wp', function() {
add_action( 'woocommerce_before_single_product_summary', function(){
echo('hi there, this is a sample test');
}, 5 );
}, 70 );

Regards

Hello JFOC,

Check now –
https://gyazo.com/e08457e921e866356fc639716bc7c5dc

Regards

Hello,

1) You activated Variation Swatches in Theme Options, but did not configure them correctly. Follow this video – https://youtu.be/LgzC4iK-j6A , or disable Variation Swatches via Theme Options.
2) Check how it works when a default theme (Storefront) is activated on your site.

Regards