Slow response - by nkyriakou13 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: nkyriakou13
    January 28, 2021 at 19:13

    Good Evening. After the theme upgrades I noticed a slow response on the site. There is also some instability of response, where sometimes it crashes a lot and sometimes not. I enclose an image from the site’s url speed test. Based on this information can you tell me where you owe this problem?
    Thank you.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2021 at 08:56


    Take our apologies for such a long delay in answering.

    Google Pagespeed (and now GTmetrix) always scores with 20-50 points mobile performance for 99% of websites built with WordPress.
    However, our team working on a big update that will include a huge improvement in speed, it will be released within 1 month.

    1/ Did you install extra plugins that could cause some slowing for the site?
    2/ You can check your Customizer->Speed Optimization section and enable/disable some options.
    3/ In what update of theme it was higher than now? – we will check what could be the reason for slowing your site

    Also after answering on few previous questions, you can check our taskboard -> and one of the requests we are working on is the speed of our project


  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.