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Slow response - by nkyriakou13 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

nkyriakou13

Participant

January 28, 2021 at 19:13

Good Evening. After the theme upgrades I noticed a slow response on the site. There is also some instability of response, where sometimes it crashes a lot and sometimes not. I enclose an image from the site’s url speed test. Based on this information can you tell me where you owe this problem?
Thank you.

Please, contact administrator
for this information.

#270911 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

1 Answer

Rose Tyler

Support staff

February 3, 2021 at 08:56

Hello,

Take our apologies for such a long delay in answering.

Google Pagespeed (and now GTmetrix) always scores with 20-50 points mobile performance for 99% of websites built with WordPress.
However, our team working on a big update that will include a huge improvement in speed, it will be released within 1 month.

1/ Did you install extra plugins that could cause some slowing for the site?
2/ You can check your Customizer->Speed Optimization section and enable/disable some options.
3/ In what update of theme it was higher than now? – we will check what could be the reason for slowing your site

Also after answering on few previous questions, you can check our taskboard -> and one of the requests we are working on is the speed of our project https://8theme.upvoty.com/front/iframe/xstore/please-speed-up-the-theme/

Regards

#271965 Copied
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