Forum Replies Created

Viewing 30 posts - 36,931 through 36,960 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 10:47

    Hello,

    Do you have categories of posts or products? Go to Appearance > Widgets, make sure that the Product categories widget is added into the Single product page sidebar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 10:41

    Hi,

    Theme Options > Blog > Single post > Show About Author Block > Off

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 09:25

    Provide temporary wp-admin and FTP access.

    You can check our demo url in testing tools -> https://xstore.8theme.com/
    https://search.google.com/structured-data/testing-tool

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 09:11

    Hello,

    Please, provide more screenshots or links to check the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 09:06

    Hello,

    Add the next code in Theme Options > Custom CSS:

    .single-product .product-information .yith-wcwl-add-to-wishlist,
    .single-product .product-information .email-link,
    .single-product .product_meta {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:59

    Hello Ypvang01,

    Thanks for the reply.
    At first sight, I do not see buttons that are blue on hover (Home page). Please provide some screenshots for a better understanding of your request.
    You can use Lightshot screenshot tool.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:55

    Hi,

    Try to add the next custom CSS code:

    .user-registration-page #wcfm_membership_container .wcfm_email_verified, 
    .user-registration-page #wcfm_membership_container .wcfm_sms_verified, 
    .user-registration-page #wcfm_membership_container .wcfm_store_slug_verified {
        width: 50%;
        margin: 0;
    }
    .user-registration-page #wcfm_membership_container input, 
    .user-registration-page #wcfm_membership_container select, 
    .user-registration-page #wcfm_membership_container textarea {
        width: 50% !important;
    }
    .user-registration-page #wcfm_membership_container p.wcfm_title, 
    .user-registration-page #wcfm_membership_container span.wcfm_title {
        width: 50%;
        display: inline-block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:48

    Hello,

    Unfortunately, we don’t guarantee compatibility with third-party plugins and probably it requires additional improvements of the Email builder.
    So, please, submit a feature request here https://www.8theme.com/taskboard/ and if it takes votes our developers will be able to implement this in one of the upcoming updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:18

    Hello,

    1) Theme Options > WooCommerce > Single product builder > Layout > Sidebar Position > Without.
    2, 3) You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:09

    Hello,

    Try to add the next code in Theme Options > Theme custom CSS:

    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
        flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
        margin-left: auto;
    }
    .swiper-container {
        display: flex;
        align-items: stretch;
    }
    .product-slide .product {
        display: flex;
        height: 100%;
    }
    .swiper-wrapper {
        height: auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:04

    Hello,

    Thanks for using our theme.
    As I can see, “Select options” buttons work on your site. It looks like the mentioned fix helped you. Please clear cache and check one more time.
    If this doesn’t work, describe your problem in more detail with screenshots or video.
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 07:56

    Hello,

    Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 07:55

    Thanks for the reply.
    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 07:51

    Hello,

    XStore > Authorization APIs > Instagram Accounts > https://prnt.sc/zp3d83

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 17:04

    Hello,

    Sidebar position – off-canvas will be added in the next theme update – https://xstore.8theme.com/update-history/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 16:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 16:39

    Hello,

    Yes, it is possible. Theme Options > WooCommerce > Shop elements > Variation swatches > Swatch Position > Disable

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 15:18

    Hello,

    Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 15:18

    Hello,

    Provide URL of such product and temporary wp-admin access – https://prnt.sc/zm1681

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 15:16

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 15:16

    Hello,

    I can’t login – https://prnt.sc/zm0kkw
    Check how the Shipments works when the Storefront theme is activated on your site. If you have the same issue independently of the theme, contact support of WooCommerce to get assistance.
    https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:44

    Hello,

    You can use Photoshop to prepare the desired image (like https://xstore.8theme.com/demos/organic/wp-content/uploads/sites/14/2016/07/mask1-2.png ) , save it in .png format. Tutorials, like “How to make transparent text in Photoshop”, you can find on the Internet.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:20

    Hello,

    At first sight, I do not see any problem on your site – https://prnt.sc/zlud0s
    Please describe in more detail what exactly is incorrect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:17

    Hello,

    1) Theme Options > Header builder > edit content of connection block, for example – https://prnt.sc/zltljl
    Content of widget areas, you can change via Dashboard > Appearance > Widgets.
    2) https://docs.woocommerce.com/document/stripe/ , for example – https://prnt.sc/zltv9j
    Contact WooCommerce support to get further assistance.
    3) Theme Options > Header builder > Mobile header content – https://prnt.sc/zlu28q
    Also, watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:11

    Fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:08

    Hello,

    Have you created products from scratch, imported from another your site or imported from our demo?
    Please read this article – https://docs.woocommerce.com/document/managing-products/
    Make sure that the price is added and the stock quantity is not 0.
    Provide URL of your products, and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:04

    Hi,

    Yes, it is correct. So what exactly do you want to change? Please describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:03

    Hello,

    Thanks for contacting us.
    What error do you get? Please provide a screenshot, URL of your site, and temporary wp-admin access.
    You can use Lightshot screenshot tool to share the screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:01

    Hello,

    Thanks for the screenshot.
    What is the desired result of changes there?
    Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 13:49

    Hello,

    As I can see, you are using Single Product Builder on the site, so it is a bit different from the demo.
    Please add the next code in Theme Options > Theme custom CSS:

    .single-product .et_product-block .cart .quantity {
        align-self: start;
    }

    Regards

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    Viewing 36,960 results - 36,931 through 36,960 (of 68,231 total)
Viewing 30 posts - 36,931 through 36,960 (of 68,231 total)
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