Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 36,931 through 36,960 (of 68,187 total)

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Rose Tyler

Support staff

February 15, 2021 at 11:17

Hello,

You can activate the theme now.

Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#274272 Copied In reply to: hey1 can you help me for the last time to activate the theme

Rose Tyler

Support staff

February 15, 2021 at 10:32

Go to https://developers.facebook.com/tools/debug/ , enter URL, click on Debug button.

Regards

#274258 Copied In reply to: Change Title, Image and description while share to social media or Direct Messag

Rose Tyler

Support staff

February 15, 2021 at 10:30

Hello,

Thanks for contacting us.
Please provide URL of the demo with the desired display. Also, provide temporary wp-admin access to your site.

Regards

#274257 Copied In reply to: Single product page

Rose Tyler

Support staff

February 15, 2021 at 09:56

Thanks for the reply.
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#274249 Copied In reply to: Error in WCFM vendor page

Rose Tyler

Support staff

February 15, 2021 at 09:54

About social links – https://prnt.sc/zkxkxy

WHEN I EDITING OR CHANGING PRODUCT IMAGE IT IS NOT WORKING BACK TO SAME STOCK IMAGE THAT WEBSITE HAS

– please provide some screenshots for a better understanding. Lightshot screenshot tool can be used to take screenshots and share them.
Also, provide temporary wp-admin access.

Regards

#274248 Copied In reply to: HOW TO CHANGE FOOTER LOGO

Rose Tyler

Support staff

February 15, 2021 at 09:50

Hi,

Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/

Regards

#274246 Copied In reply to: Change Title, Image and description while share to social media or Direct Messag

Rose Tyler

Support staff

February 15, 2021 at 09:41

Hello,

Thanks for the reply.
You need to enable WPBakery for static blocks – go to WPBakery Page Builder > Role manager https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#274245 Copied In reply to: Activation Failed

Rose Tyler

Support staff

February 15, 2021 at 08:40

Hello,

Please follow screenshots – https://prnt.sc/zkogco > https://prnt.sc/zkoh95 > https://prnt.sc/zkojzf

Regards

#274224 Copied In reply to: HOW TO CHANGE FOOTER LOGO

Rose Tyler

Support staff

February 15, 2021 at 08:33

Hello Imran Pirvani,

Import the desired page as is shown in this video – https://youtu.be/wkIKN2IyEZI , go to Settings > Reading > Your homepage displays > select the new page as Home.
Let us know if you need any further assistance

Regards

#274221 Copied In reply to: Images sizes of the products

Rose Tyler

Support staff

February 15, 2021 at 08:30

Hello,

Thanks for the reply.
Yes, you can import pages from different demos, watch this video – https://youtu.be/wkIKN2IyEZI

Regards

#274220 Copied In reply to: Another demo pate want to use

Rose Tyler

Support staff

February 15, 2021 at 08:24

Hello Igor03,

Thanks for the reply.
Go to Theme Options > Theme custom CSS, delete this code – https://prnt.sc/zkmims

Regards

#274219 Copied In reply to: Xstore Drinks demo – Breadcrumbs not showing on single product page

Rose Tyler

Support staff

February 15, 2021 at 08:20

Hello,

Thanks for using our theme.
Have you created a translation for the Core plugin?
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#274217 Copied In reply to: Translations Not Showing Up

Rose Tyler

Support staff

February 15, 2021 at 08:18

Hello,

Here is what I can see on your site – https://prnt.sc/zklnn4 Try to check the site via an incognito browser window.
As I can see, you are using CDN, so the cache of it should be cleared also.

Regards

#274216 Copied In reply to: changes in xstore appearance not displaying in front end

Rose Tyler

Support staff

February 15, 2021 at 08:13

Hello,

Thanks for letting us know.
You can activate the theme now.

Regards

#274215 Copied In reply to: Error while importing demo.

Rose Tyler

Support staff

February 15, 2021 at 08:08

Hello,

Some of our demos versions designs were created using Figma, other – using Photoshop. What demo version you need a mockup for? Tell me and we’ll send you either Figma or PSD to your registration email.

Regards

#274214 Copied In reply to: Figma Files

Rose Tyler

Support staff

February 15, 2021 at 08:06

Hello,

Thanks for using XStore.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
Do you have this problem when a default WooCommerce theme – Storefront is activated on your site or with our theme only?

Regards

#274213 Copied In reply to: Error in WCFM vendor page

Rose Tyler

Support staff

February 15, 2021 at 07:41

Hello,

Thanks for using our theme.
You can activate XStore now.

Describe the problem with wpbakery elements in more detail with screenshots, please.

Regards

#274207 Copied In reply to: Activation Failed

Rose Tyler

Support staff

February 15, 2021 at 07:40

Hello,

You can activate the theme now.
Lightshot screenshot tool can be used to take screenshots and share them, next time.

Regards

#274206 Copied In reply to: activate

Rose Tyler

Support staff

February 11, 2021 at 21:25

Hello,

Please check content of Appearance > Widgets > Cart area. If this area is empty for all languages, clear cache before checking the frontend.

Regards

#273767 Copied In reply to: thsi widget is keeping coming back
Rose Tyler

Support staff

February 11, 2021 at 21:17
Hi,

Add a custom class, for example – https://prnt.sc/z4s5c4 , then add the next custom CSS code for this page:

.custom-best-offer .content-product .quantity-wrapper { display: none; }

https://prnt.sc/z4saf7
> https://prnt.sc/z4scay

Regards
#273763 Copied In reply to: Quantity + Add to Cart (simple&product with variables)
Rose Tyler

Support staff

February 9, 2021 at 16:48

Hello,

Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off

Regards

#273287 Copied In reply to: Cart side popup doesn't work

Rose Tyler

Support staff

February 9, 2021 at 16:43

You’re welcome!

Regards

#273283 Copied In reply to: Website product page is broken

Rose Tyler

Support staff

February 9, 2021 at 16:42

Hello,

Theme Options > WooCommerce (Shop) > Shop > Shop page filters > Sidebar Widgets With Scrollable Content > Off

Regards

#273281 Copied In reply to: Missing theme options. Missing scrollable content off option

Rose Tyler

Support staff

February 9, 2021 at 16:41

Hello,

Please provide URL of the mentioned product.

Regards

#273280 Copied In reply to: Variation display text colour

Rose Tyler

Support staff

February 9, 2021 at 16:24

Please click on Feature requests here – https://prnt.sc/yuvkg3 https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

#273275 Copied In reply to: Dropdown menu on click

Rose Tyler

Support staff

February 9, 2021 at 16:08

Hello,

Appearance > Widgets > 8theme – Swatches filter https://prnt.sc/yutmrk

Regards

#273269 Copied In reply to: Widget sidebar Filter by color

Rose Tyler

Support staff

February 9, 2021 at 15:38

Hello,

Please submit your request here – https://www.8theme.com/taskboard/
Thanks in advance.

Regards

#273264 Copied In reply to: Dropdown menu on click

Rose Tyler

Support staff

February 9, 2021 at 15:28

Hello,

Thanks for using our theme.
Please describe your problem in more detail.
Provide URL and temporary wp-admin access via Private content area – https://prnt.sc/yup1zq

Regards

#273263 Copied In reply to: Demo Data

Rose Tyler

Support staff

February 9, 2021 at 15:26

Hello,

You have 2 custom layouts in Theme Options > WooCommerce > Single product builder. Delete or edit it here – https://prnt.sc/yuot74

Regards

#273262 Copied In reply to: Website product page is broken

Rose Tyler

Support staff

February 9, 2021 at 14:40

Hello,

Go to Theme options > WooCommerce > Single product builder > add Tabs element that contains the description into a section – https://prnt.sc/yuizcr

Regards

#273252 Copied In reply to: Add block as product description
← 1 2 3 … 1,231 1,232 1,233 … 2,271 2,272 2,273 →

36,931–36,960 of 68,187 posts

Viewing 30 posts - 36,931 through 36,960 (of 68,187 total)

← 1 2 3 … 1,231 1,232 1,233 … 2,271 2,272 2,273 →

Forum Replies Created

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