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  isuro

  Participant

  February 15, 2021 at 06:56

  For some odd reason (wpbakery elements are not showing) I had to deactivate my theme. After the fresh installation While giving the key, it is saying “You have reached activation number limit.
  According to the ThemeForest license policy, you can use 1 license for 1 project only.
  Ping us along the way if you have any questions here.”. Please help me regarding this matter.

  Please, contact administrator
  for this information.

  #274202 Copied Theme version: 7.2 WooCommerce version: 4.9.2

  4 Answers

  

  Rose Tyler

  Support staff

  February 15, 2021 at 07:41

  Hello,

  Thanks for using our theme.
  You can activate XStore now.

  Describe the problem with wpbakery elements in more detail with screenshots, please.

  Regards

  #274207 Copied
  

  Muhammad Zaki

  Participant

  February 15, 2021 at 07:44

  Hello!

  Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

  Please make sure that the same key is not being used by any other website which is live at the moment, Please also clear out your caches using cache plugins or any method you using and try with the key again.

  If you still see the issue then please share the wp-admin details so I can debug it and help you fix it.

  Thank you!

  #274208 Copied
  

  isuro

  Participant

  February 15, 2021 at 08:47

  Thank you for your kind help. The theme is now activated, but the problem is still the same. I am able to modify the static blocks using wpbakery. I have followed your tutorial on youtube on how to do it. But the wpbakery options are not showing as they should. shared a screenshot. Please Help me reading this matter.

  Please contact administrator
  for this information.

  #274226 Copied
  

  Rose Tyler

  Support staff

  February 15, 2021 at 09:41

  Hello,

  Thanks for the reply.
  You need to enable WPBakery for static blocks – go to WPBakery Page Builder > Role manager https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

  Regards

  #274245 Copied