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Viewing 30 posts - 36,961 through 36,990 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 13:34

    Hello,

    1) Theme Options > WooCommerce > Single product builder > edit width of sections.
    2) Theme Options > WooCommerce > Single product builder > delete elements from sections.
    3) Theme Options > WooCommerce > Single product builder > move elements depends on your needs.
    “Related Products” text can be changed using translation files. Install and activate Loco Translate plugin > create English translation for XStore theme, change the text. Once it works on the frontend, you can disable the Loco plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 13:12

    Hello,

    Translation files of the theme should be placed into /wp-content/languages/themes/ folder
    plugins, like core plugin on your screenshot, in /wp-content/languages/plugins folder.
    Just close this message https://prnt.sc/zlm5n7
    WordPress copies translation files back after the update, so you won’t lose them. Anyway always do the backup of your files and DB before WP update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 12:56

    Hello,

    You need to regenerate thumbnails
    https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 12:03

    Hello,

    Edit Custom Heading element and add custom classes – https://prnt.sc/zldxke > https://prnt.sc/zldzpw
    no-uppercase text-capitalize

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 11:53

    Hello,

    Yes, there are no settings for this, and custom CSS code can be used, for example:

    .header-promo-text .swiper-slide {
        justify-content: left;
    }

    Add your custom code in Theme Options > Theme custom CSS. Do not edit style.css file of the parent theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 11:46

    Hello,

    1. Please describe your goal in more detail.
    2. It will be fixed in the next theme update. As a temporary solution, downgrade the plugin version – https://www.8theme.com/topic/whats-mean-warning-call_user_func_array-expects-parameter-1-to-be-a-valid/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 11:33

    Hello,

    Please check credentials – https://prnt.sc/zlae15

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 11:31

    Hello,

    The mentioned video tutorial is not about our theme.
    As I can see, your site uses the Elementor plugin. Set these settings – https://prnt.sc/zl9th3 , then you will be able to edit pages, posts, products, static blocks using Elementor.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 11:24

    Hello,

    Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , create a static block with the desired content.
    Theme Options > Footer > Foote layout > Footer Columns > 1
    Go to Appearance > Widgets > delete content from Footer Copyrights, add the static block into the Footer area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 11:17

    Hello,

    You can activate the theme now.

    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 10:32

    Go to https://developers.facebook.com/tools/debug/ , enter URL, click on Debug button.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 10:30

    Hello,

    Thanks for contacting us.
    Please provide URL of the demo with the desired display. Also, provide temporary wp-admin access to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 09:56

    Thanks for the reply.
    Please provide temporary wp-admin and FTP access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 09:54

    About social links – https://prnt.sc/zkxkxy

    WHEN I EDITING OR CHANGING PRODUCT IMAGE IT IS NOT WORKING BACK TO SAME STOCK IMAGE THAT WEBSITE HAS

    – please provide some screenshots for a better understanding. Lightshot screenshot tool can be used to take screenshots and share them.
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 09:50

    Hi,

    Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
    Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 09:41

    Hello,

    Thanks for the reply.
    You need to enable WPBakery for static blocks – go to WPBakery Page Builder > Role manager https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:40

    Hello,

    Please follow screenshots – https://prnt.sc/zkogco > https://prnt.sc/zkoh95 > https://prnt.sc/zkojzf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:33

    Hello Imran Pirvani,

    Import the desired page as is shown in this video – https://youtu.be/wkIKN2IyEZI , go to Settings > Reading > Your homepage displays > select the new page as Home.
    Let us know if you need any further assistance

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:30

    Hello,

    Thanks for the reply.
    Yes, you can import pages from different demos, watch this video – https://youtu.be/wkIKN2IyEZI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:24

    Hello Igor03,

    Thanks for the reply.
    Go to Theme Options > Theme custom CSS, delete this code – https://prnt.sc/zkmims

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:20

    Hello,

    Thanks for using our theme.
    Have you created a translation for the Core plugin?
    Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:18

    Hello,

    Here is what I can see on your site – https://prnt.sc/zklnn4 Try to check the site via an incognito browser window.
    As I can see, you are using CDN, so the cache of it should be cleared also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:13

    Hello,

    Thanks for letting us know.
    You can activate the theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:08

    Hello,

    Some of our demos versions designs were created using Figma, other – using Photoshop. What demo version you need a mockup for? Tell me and we’ll send you either Figma or PSD to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:06

    Hello,

    Thanks for using XStore.
    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
    Do you have this problem when a default WooCommerce theme – Storefront is activated on your site or with our theme only?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 07:41

    Hello,

    Thanks for using our theme.
    You can activate XStore now.

    Describe the problem with wpbakery elements in more detail with screenshots, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 07:40

    Hello,

    You can activate the theme now.
    Lightshot screenshot tool can be used to take screenshots and share them, next time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2021 at 21:25

    Hello,

    Please check content of Appearance > Widgets > Cart area. If this area is empty for all languages, clear cache before checking the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2021 at 21:17

    Hi,

    Add a custom class, for example – https://prnt.sc/z4s5c4 , then add the next custom CSS code for this page:

    .custom-best-offer .content-product .quantity-wrapper {
        display: none;
    }

    https://prnt.sc/z4saf7
    > https://prnt.sc/z4scay

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2021 at 16:48

    Hello,

    Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off

    Regards

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    Viewing 36,990 results - 36,961 through 36,990 (of 68,231 total)
Viewing 30 posts - 36,961 through 36,990 (of 68,231 total)
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