Error in WCFM vendor page - by randyvarianda

7 replies2 participantsUpdated by Rose Tyler

  • Avatar: randyvarianda
    randyvarianda
    Participant

    hi, i found error on vendor page when using wcfm plugin, i’ve ask the wcfm they said the error is on the theme.

    #274209 Copied Theme version: 7.2.4

    7 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using XStore.
    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
    Do you have this problem when a default WooCommerce theme – Storefront is activated on your site or with our theme only?

    Regards

    #274213 Copied
    Avatar: randyvarianda
    randyvarianda
    Participant

    already tried disable other plugin but error still there,

    yes, when I switch to storefront theme its fine, but when switch to xstore the error appear https://getnovla.com/store/chikochiko2/

    #274225 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Thanks for the reply.
    Please provide temporary wp-admin and FTP access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #274249 Copied
    Avatar: randyvarianda
    randyvarianda
    Participant

    okayyy

    Please contact administrator
    for this information.
    #274250 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Fixed.

    Regards

    #274314 Copied
    Avatar: randyvarianda
    randyvarianda
    Participant

    thank you so muchh

    #274325 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You’re welcome!

    Regards

    #274327 Copied

You must be logged in to reply to this topic.Log in/Sign up