Error in WCFM vendor page - by randyvarianda

This topic has 8 replies, 2 voices, and was last updated 3 years, 1 month ago ago by Rose Tyler

  • Avatar: randyvarianda
    randyvarianda
    Participant
    February 15, 2021 at 07:46

    error in vendor page
    hi, i found error on vendor page when using wcfm plugin, i’ve ask the wcfm they said the error is on the theme.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 08:06

    Hello,

    Thanks for using XStore.
    Try to disable all the third-party plugins, that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then.
    Do you have this problem when a default WooCommerce theme – Storefront is activated on your site or with our theme only?

    Regards

    Avatar: randyvarianda
    randyvarianda
    Participant
    February 15, 2021 at 08:41

    already tried disable other plugin but error still there,

    yes, when I switch to storefront theme its fine, but when switch to xstore the error appear https://getnovla.com/store/chikochiko2/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 09:56

    Thanks for the reply.
    Please provide temporary wp-admin and FTP access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: randyvarianda
    randyvarianda
    Participant
    February 15, 2021 at 10:06

    okayyy

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 14:11

    Fixed.

    Regards

    Avatar: randyvarianda
    randyvarianda
    Participant
    February 15, 2021 at 15:15

    thank you so muchh

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2021 at 15:16

    You’re welcome!

    Regards

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