Hello,
Have you cleared cache?
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Have you cleared cache?
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme!
There is no such option, right now. Please submit a request here – https://www.8theme.com/taskboard/
Regards
Hi,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Try to use this custom CSS code:
.outofstock .content-product .button {
background-color: grey;
font-size: 0px !important;
}
.outofstock .content-product .button:after {
content: "SOLD OUT";
display: inline-block;
font-size: 14px;
}
.outofstock .content-product .button:before {
margin-right: 0px !important;
}
Regards
Hello,
1) Try to disable “Show Only Min Price On Variable Products” in Theem Options > WooCommerce > Shop > Products style
2) There is no such option. You can submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
As I can see on your screenshot, you want to disable Sticky header on mobile, you can do it here – https://prnt.sc/10uy0ul
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We need to check your settings. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for using our theme!
Could you provide temporary wp-admin access?
Regards
Hello,
Thanks for using our theme!
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
Please check how does it work when Storefront (default WC theme) is activated on your site. Provide us with screenshots or video.
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Hello,
Provide URL of your site, that uses our theme, where we will be able to see the mentioned “Read more” buttons.
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Hello,
We are glad that you sorted out.
Regards
Hello,
Thanks for contacting us!
If you want to use WooCommerce Infinite Scroll and Ajax Pagination plugin, you need to set correct settings – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
Regards
Hello,
Make sure that you added Newsletter element into the Header content, for example – https://prnt.sc/10uw8e6
To find out if any error was caused by an additional plugin, disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
Regards
Hello,
You’re welcome!
Please try this code:
.et_b_header-wishlist .et-mini-content .yith-wcbm-badge {
display: none;
}
Regards
Hello,
Thanks for using our theme!
It looks like you are using Custom CSS code that affects it, but I can’t see where exactly the code is added because of the cache plugin on your site.
Please disable cache and provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme!
If the problem persists with the child theme only, it means that some custom code from there causes the mentioned problem. Sorry, but we are not responsible for custom changes in the child theme, so you need to check it by yourself.
Regards
Hello,
Thanks for using our theme!
1) 1 account should be connected 1 time.
2) Do you use Recent media option of the Instagram settings? Try to select Top media.
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Hello,
Inherit for these options means that the value is taken from Theme Options.
“Product content effect” meant how this product will be displayed on Shop page, for example – http://prntscr.com/10uvigz and http://prntscr.com/10uvioa – http://prntscr.com/10uvjbh
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Hello,
Thanks for the reply.
1) Download slick.min.js file from this page – https://dropmefiles.com/7FuTZ , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.
2) You do not need all plugins that come bundled with the theme, read description of plugins and activate required. Every plugin slows down site a bit, so there is no need to activate plugins that you do not plan to use.
Plugins can be installed via XStore > Plugins Installer or manually using archives from this page – https://www.8theme.com/downloads/ Purchase Key is not required for plugins, read here – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
3) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Thanks for using our theme.
Do you mean the default tab of WooCommerce plugin? If not, provide a screenshot for a better understanding.
Read this article – https://docs.woocommerce.com/document/editing-product-data-tabs/
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS > Global custom CSS:
.page-heading {
background-image: none;
}
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Hello,
Thanks for contacting us.
Please provide temporary wp-admin access, we will help you.
Regards
Hello,
It was an issue in 7.2.5 version of the theme, after the latest update – it is fixed. Please clear cache and check now. As I can see, tabs work fine on your site.
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Hello,
Here it is
.back-top {
right: unset;
left: 30px;
}
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Hi,
I am not sure that fully understand your request. Could you describe your goal/the desired result in more detail? Thanks in advance.
Regards
Hello,
You can configure responsive view of the static block content using Elementor – https://elementor.com/help/mobile-editing/
But it is not recommended to use static blocks in the mobile menu. It would be better to create a new menu (Appearance > Menus) without static blocks, just default menu items, and set this menu via Theme Options > Header builder > Mobile menu.
When you are using static block for the Mega menu, it is correct to configure paddings using Elementor for elements or columns. I am not sure why you think something is incorrect there.
For example, you can import demo menu blocks and check settings, click here – https://prnt.sc/10udfsq > https://gyazo.com/24c0014f5b65d6423d8dfa2928c41497
Regards
You’re welcome!
Regards
You’re welcome!
Regards
Hi,
In case you want to load local fonts, you can download the necessary font from the Google fonts and upload it to XStore > Custom Fonts. After that choose that local hosted font in the Typography settings of Theme Options.
Regards