Hello,
I can see mentioned changes via Chrome browse once login in (using your credentials), but not via an incognito window. It looks like a cache of some sort or CDN. Please contact your hosting provider and ask for help.
Regards
Hi,
Watch this video – https://youtu.be/7QluEYxznKs In your case, enable Elementor for static blocks – http://prntscr.com/10xxpnh , go to Appearance > Menus > click here – http://prntscr.com/10xxq5d and you will find what static block – http://prntscr.com/10xxqnz , go to Static blocks > edit the block using elementor > http://prntscr.com/10xxr4w
Regards
Hello,
I can see mentioned changes via Chrome browse once login in (using your credentials), but not via an incognito window. It looks like a cache of some sort or CDN. Please contact your hosting provider and ask for help.
Regards
Hello,
Thanks for contacting us.
To get this demo on your site – https://xstore.8theme.com/demos/2/dokan/ Import the Organic 01 demo http://prntscr.com/v2bu2b and then install the Dokan plugin from the XStore > Plugin Installer. Set up the Dokan plugin settings according to plugin documentation.
Here is video about theme installation – https://youtu.be/4n1re0jKorc
Regards
Hello,
http://postdatamx.com/cooming-soon/ here is editor – http://prntscr.com/10xx5iw and the result after clearing cache of browser – http://prntscr.com/10xx5wx Try to edit the page one more time, then click on Update http://prntscr.com/10xx6ry and clear cache before checking the result. Here is what I can see on your Home page – http://prntscr.com/10xx7uq
Regards
WooCommerce > Status shows the same 0 , so check this topic http://prntscr.com/10xwyl7
https://www.8theme.com/topic/server-req-are-coming-up-as-incorrect-despite-correct-values/#post-266679 Your hosting provider should be able to assist you with this.
Regards
Hello,
You are using Elementor on the site also, so some stiles from there affect the menu. You can try to disable the Elementor plugin and check then. It is recommended to use 1 editor (WPBakery or Elementor). Or, edit a page using Elementor > open settings here http://prntscr.com/10xwssj > http://prntscr.com/10xwt1k http://prntscr.com/10xwt6l change font settings – http://prntscr.com/10xwth3 and so on.
Regards
Hello,
Unfortunately, it is not possible due to email functionality (not supports such things).
Regards
Hello,
Thanks for using our theme.
GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. Try to test your site here – https://tools.pingdom.com/
We’ve disabled Variation swatches via Theme Options https://prnt.sc/10xw0iv , because they were not really used on your site. Changed settings in Theme Options > Speed optimization https://prnt.sc/10xw09e lazy-loading option enabled for some elements on home https://prnt.sc/10xvznr Also, changed some settings of Cache plugin –
https://gtmetrix.com/compare/x7UZXLOU/MuM6hik0/SK8yQQ3L/8UqiWO6X
Also, you may try NitroPack to improve your Google PageSpeed score https://nitropack.io/
Our developers’ team is working on the theme speed improvements and we’ll release the speed update once it’s ready.
Regards
Hello,
Check the documentation of the vendor plugin. If you mean WCFM – WooCommerce Multivendor Marketplace plugin – https://wclovers.com/knowledgebase/wcfm-marketplace-vendor-registration/ , read more https://wclovers.com/knowledgebase_category/wcfm-marketplace/ Check forum on the plugin – http://prntscr.com/10xvhqo https://wordpress.org/support/plugin/wc-multivendor-marketplace/
Regards
Hi,
I’ve changed settings in Theme Options > Styling > Dark buttons – http://prntscr.com/10xvb0u > http://prntscr.com/10xvb74 http://prntscr.com/10xvc9l Clear cache and check.
Regards
Hello,
Could you provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Appearance > Widgets > http://prntscr.com/10xtes4 > http://prntscr.com/10xtf9h > http://prntscr.com/10xtffu
Also, upload images for posts – http://prntscr.com/10xtgnc
Regards
Hello,
Thanks for the reply.
Theme Options > Footer > Stylin > Footer Text Color Scheme > Light. Clear cache and check now.
Also, contact your hosting provider and ask to increase “PHP time limit” – http://prntscr.com/10xt8eh to 90 or 120
Regards
Hello,
Contact support of the WooCommerce plugin.
Regards
Hello,
Try to use the next custom CSS code:
.back-top {
background-color: #f22f5d !important;
}
.back-top span:before {
color: white !important;
}
Regards
Describe the situation in more detail, please. What error do you get, provide a screenshot or video?
In what browser it works? Provide temporary wp-admin access, so we can try to login. Maybe your Chrome browser is old or has an additional extension that causes the issue.
Regards
Hi,
Copy
xstore/woocommerce/cart/cart-empty.php to xstore-child/woocommerce/cart/cart-empty.php,
xstore/woocommerce/cart/cart.php to xstore-child/woocommerce/cart/cart.php,
xstore/woocommerce/loop/no-products-found.php to xstore-child/woocommerce/loop/no-products-found.php and replace Return To Shop with link you need https://developer.wordpress.org/reference/functions/home_url/ .
Regards
Hi,
The license is lifetime, but 1 license = 1 end project.
To renew the support period, please follow this article – https://www.8theme.com/documentation/documentation/troubleshooting/how-to-renew-support-period/
Regards
Hello,
Thanks for using our theme.
Please try the solution from this topic – https://www.8theme.com/topic/xstore-theme-not-compatible-with-polylang/
Regards
Hello,
.woocommerce-account .woocommerce-orders-table.woocommerce-MyAccount-orders::-webkit-scrollbar {
background: red;
}
.woocommerce-account .woocommerce-orders-table.woocommerce-MyAccount-orders::-webkit-scrollbar-thumb {
background: black;
}
Regards
It looks like some kind of cache on your side, because we do not see the problem now, here is video – https://dropmefiles.com/ZwSNa
Regards
Hello,
Sorry, but your request is a bit unclear for me. Please describe it in more detail for a better understanding. Provide URls of products.
Regards
Do you use server cache or CDN? Clear all cache, because after the file re-uploading the problem with the quick view should be solved.
Regards
Hello,
Do you want to display categories on Home page? Use Product Categories element – http://prntscr.com/10x80pb , add the next code for the page –
@media only screen and (max-width: 480px) {
.categories-grid .product-category {
width: 33.33%;
}
}
Regards
Hello,
Please provide URL of page where you face the problem.
Regards
Hello,
Thanks for the reply. Our technicians will be able to check it more deeply after the weekend.
Please provide temporary FTP access also.
Regards
Hello,
We’ve asked to check how it works with the default theme, because do not see anything that may cause the issue from our theme side.
Also, do tests with 3rd party plugins disabled. Because one of plugins may cause the error.
Also, try to contact the support of your hosting provider, maybe server error log will give some useful information.
Regards
Hello,
1) As I can see, you are using Multiple headers, so edit second header background-color – https://prnt.sc/10x7cl8
3) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
4) Do not forget to edit this Text for your multiple headers in Header builder.
Regards
It should be enabled in case you want to build your own layout from scratch 🙂 Enable Single Product builder > add sections and content, for example – https://prnt.sc/10x78y6
Once you add content, the page wouldn’t be empty.
Regards
Hello,
In this case, provide temporary wp-admin and FTP access.
Regards
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