You’re welcome!
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You’re welcome!
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Hello,
Filter products by price widget takes price range automatically based on the min and max price of existing products.
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Hello,
Thanks for the reply.
Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
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Hello,
Thanks for using our theme.
We can’t log in. Please check wp-admin credentials.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how the gallery works then.
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Hello,
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.
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Hello,
I’ve passed this question to our technicians. They will check it after the weekend.
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Hello,
Check how it works when a default theme is activated. Check if this is caused by 3rd party plugins on your site.
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Hello,
Thanks for contacting us.
We are working on the AMP version still, it is not released officially yet. Follow our changelog – https://xstore.8theme.com/update-history/
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Hello,
Provide screenshots for a better understanding of the problem.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.
Also, provide temporary wp-admin access, so we can take a closer look.
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Yes, you can delete the code after the next update.
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You’re welcome!
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Hello,
Shipping settings are independent of the theme and come from WooCommerce plugin. Check documentation of the plugin or contact support of it – https://docs.woocommerce.com/document/setting-up-shipping-zones/
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Hello,
Yes, you are right, there is no such possibility.
You can submit a request here – https://www.8theme.com/taskboard/
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Hello,
Try to add the next custom CSS code:
.products-loop .product, .carousel-area .product-slide {
border: 1px solid #e1e1e1;
}
.content-product .product-title a {
font-weight: 500;
font-size: 17px;
}
.content-product .price {
font-weight: 500;
}
.single-product .carousel-area .product-slide {
padding-bottom: 25px;
padding-top: 0px;
}
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Hello,
There is no such possibility, unfortunately.
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Hello,
Edit product > set settings for the Sale – http://prntscr.com/11mgryg + http://prntscr.com/11mgtc1
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Hello,
It can be caused by a typo in your code or an additional plugin. Try to check the code and deactivate 3rd party plugins.
If you need assistance from our side, provide temporary wp-admin access.
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Hello,
1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
2) Try to change the Sticky header type via Theme Options.
Let us know the result.
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Hello,
1) We can’t connect to FTP. Please re-upload search.php file – https://dropmefiles.com/4kr0u as was mentioned, or provide us with correct access.
2) Use the next custom CSS code:
.home .content-product .price {
display: none;
}
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Hello,
You’re welcome!
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Hello,
If settings from Theme Options > Styling > Buttons doesn’t affect this button, use the next custom CSS code:
form#loginform input[type="submit"], form#loginform input[type="submit"]:hover {
background-color: #02a3b5;
color: #fff;
border-color: #02a3b5;
}
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Hello,
Thanks for contacting us.
Provide temporary wp-admin access and we will help you with the demo content import.
Do you want to get marseille03 (Elementor) version?
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What browser do you use? What screen size? Could you, please check from different browsers/devices?
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Hello,
Thanks for using our theme.
They are compatible.
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Hello,
Please provide temporary wp-admin access and screenshots of strings that can’t be translated.
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Hello,
1) Try to add the next code in Theme Options > Theme custom CSS:
.single-product .footer-info {
margin-bottom: 70px;
}
2) There is no such possibility.
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Hello,
Please set the administrator role for the user.
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Hello,
Please check how it works when a default theme is activated. Do you have a problem with our theme only or the situation is independent of the theme?
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Hello,
Yes, the element doesn’t show empty Brands.
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Hi,
You can ignore the mentioned message. Our theme uses Header Builder that allows placing menus in any part of the header http://prntscr.com/rvfh9t , so there are no Manage Menu Locations settings.
Just create a menu via Appearance > Menus, then go to Theme Options > Header builder > add Main menu element into Header content and select the menu in settings of the element there.
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