Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 34,711 through 34,740 (of 68,187 total)

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Rose Tyler

Support staff

April 16, 2021 at 07:44

Try to use Text element – http://prntscr.com/11hz1m2 , add your Issuu URL into the content area, with the “Visual” tab enabled. Your URL will automatically be transformed into an embed of your ISSUU Document – http://prntscr.com/11hz5cz

Regards

#284415 Copied In reply to: Custom tab in products
Rose Tyler

Support staff

April 16, 2021 at 07:35
Hello,

Try to use this custom CSS code:

.single-product .quantity { width: 100%; justify-content: left; margin-top: 5px; }

Regards
#284414 Copied In reply to: Single Product Page: Quantity & Add to Cart Button CSS help
Rose Tyler

Support staff

April 16, 2021 at 07:26

Hello,

1) What browser do you use? I do not see the problem in Chrome or Safari.
2) http://prntscr.com/11hxu5j + http://prntscr.com/11hxyxv

Regards

#284412 Copied In reply to: Home page slider loading problem

Rose Tyler

Support staff

April 16, 2021 at 07:07

Hello,

There is no such possibility, unfortunately.
It requests additional customization in files, which is not included in our basic support. You may submit a customization request to WPKraken team.

Regards

#284411 Copied In reply to: Content for different tabs on product page

Rose Tyler

Support staff

April 16, 2021 at 07:03

Hello,

As you can see, warnings come from your child theme, so check your changes there.

Regards

#284410 Copied In reply to: I GOT NEW ERROR IN PAGE ? (urgent)

Rose Tyler

Support staff

April 16, 2021 at 06:38

Hello,

We can’t connect, unfortunately – http://prntscr.com/11huxuk Please check. Is there a restriction by IP?

Regards

#284408 Copied In reply to: Couldnt find this demo home-yellow-xstore to import

Rose Tyler

Support staff

April 16, 2021 at 06:25

Hello,

Could you provide temporary wp-admin access?

Regards

#284407 Copied In reply to: How to delete Project like: Ducilius-Conceptam

Rose Tyler

Support staff

April 16, 2021 at 06:25

Hello,

You’re welcome!
Have a nice day!

Regards

#284406 Copied In reply to: product page problem

Rose Tyler

Support staff

April 16, 2021 at 06:21

Hello,

I’ve changed these settings http://prntscr.com/11hth7i to http://prntscr.com/11htqwc > http://prntscr.com/11htrqy

Regards

#284404 Copied In reply to: Simple dropdown menu instead of Mega menu

Rose Tyler

Support staff

April 16, 2021 at 06:11

Hello,

We can’t log in. Please provide the correct credentials.
As I can see, you are using the cache plugin and CDN. Make sure that you cleared all cache.

Regards

#284402 Copied In reply to: Lenguage Issue

Rose Tyler

Support staff

April 15, 2021 at 15:55

Hello,

You can create Mega menu using static blocks (enable WPBakery or Elementor for static blocks), watch these videos – https://youtu.be/f07MBdnFPfk https://youtu.be/7QluEYxznKs https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/

Regards

#284362 Copied In reply to: Top Menu Dropdown with Thumbnails

Rose Tyler

Support staff

April 15, 2021 at 13:59

Hello,

We did some changes in xstore-child/woocommerce/single-product/product-image.php , but these errors come from Wlwmwntor Pro – https://prnt.sc/11g3gi5 , so contact the support of the plugin to get further assistance.

Regards

#284356 Copied In reply to: Carousel compatibility issue between xstore and elementor

Rose Tyler

Support staff

April 15, 2021 at 13:39

Hello,

Please check this topic – https://www.8theme.com/topic/typography-title-dimensions-and-colours/

Regards

#284354 Copied In reply to: Where do I set the size of H1 H2 H3 H4 etc.

Rose Tyler

Support staff

April 15, 2021 at 13:38

Hello,

You use Fredoka One font in Theme Options > Typography. But Fredoka One font does not support such symbols – https://gyazo.com/5253bfde94ef14e5fb71df2f500b9283
Choose one of the fonts that supports your language for your website in the Typography options.

Regards

#284353 Copied In reply to: Fonts

Rose Tyler

Support staff

April 15, 2021 at 12:23

Hello,

Thanks for using our theme.
Theme Options > Typography > Headings > change line-height to 1.4 – http://prntscr.com/11fyidz

Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

Regards

#284336 Copied In reply to: Problem in Shop Sidebar

Rose Tyler

Support staff

April 15, 2021 at 11:59

Hello,

Thanks for using our theme.
Theme Options > Header builder > Main/Top/Bottom header > Background Image.
Theme Options > Footer > Footer styling > Background Image.

Regards

#284331 Copied In reply to: Remove images
Rose Tyler

Support staff

April 15, 2021 at 10:46
Hello,

Try to add the next code in Theme Options > Theme custom CSS:

.et_b_header-menu .nav-sublist-dropdown:not(.nav-sublist) { left: unset; right: 0; }

Regards
#284319 Copied In reply to: Alignement of dropdown menu
Rose Tyler

Support staff

April 15, 2021 at 09:29

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On. Clear all cache and check how it works then.

Regards

#284301 Copied In reply to: W3 cache missing cart count

Rose Tyler

Support staff

April 15, 2021 at 09:16

Please check credentials – https://gyazo.com/9b0aa0f1ffcfab8c565747e9f65b4d7d

Regards

#284300 Copied In reply to: The text appeared instead of the “Add to cart” icon

Rose Tyler

Support staff

April 15, 2021 at 08:50

What version of the theme did you use before the update?
Please provide temporary wp-admin access.

Regards

#284296 Copied In reply to: The text appeared instead of the “Add to cart” icon

Rose Tyler

Support staff

April 15, 2021 at 08:37

Hello,

Thanks for using our theme.
Provide temporary wp-admin access also.
Waiting for your reply.

Regards

#284293 Copied In reply to: Carousel compatibility issue between xstore and elementor

Rose Tyler

Support staff

April 15, 2021 at 08:33

Hello,

You can activate the theme now.

Regards

#284292 Copied In reply to: Licence

Rose Tyler

Support staff

April 15, 2021 at 08:31

Hello,

As was mentioned by Olga, use this custom CSS code – http://prntscr.com/11fjw8n
Also, read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , set Thumbnails width 345px, and regenerate thumbnails.

Regards

#284291 Copied In reply to: Set how to increase the tension of the store image

Rose Tyler

Support staff

April 15, 2021 at 08:14

Hello,

You need to set these settings – http://prntscr.com/11fj0vy > https://gyazo.com/c15721505f9ed66fe546a7b1eaafb3b9

Regards

#284288 Copied In reply to: I don’t know why there is not showing icons

Rose Tyler

Support staff

April 15, 2021 at 07:53

Hello,

Thanks for contacting us. Please provide temporary FTP access also.
If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#284286 Copied In reply to: Couldnt find this demo home-yellow-xstore to import

Rose Tyler

Support staff

April 15, 2021 at 07:33

Hello,

Please set the administrator role for the user.
Waiting for your reply.

Regards

#284285 Copied In reply to: [Add to cart] button and [Sale] banner not translating

Rose Tyler

Support staff

April 15, 2021 at 07:29

Hello,

There is no client_max_body_size on your screenshot. Please contact your hosting provider and ask to increase it.
If this doesn’t help, ask server error log, and check what errors are there. Let us know.

Regards

#284284 Copied In reply to: After Migrate, Xstore Setting not sync/updating

Rose Tyler

Support staff

April 15, 2021 at 07:16

Hello,

Please describe the problem/request in more detail with screenshots.

Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

Also, provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

#284283 Copied In reply to: how to create hover effect on mega menu static block

Rose Tyler

Support staff

April 15, 2021 at 07:13

Hello Hasnat,

Olga already fixed it – http://prntscr.com/11fewbr . Have you clear the cache and checked the checkout button? Home page – https://prnt.sc/11fey8j , single product page – https://gyazo.com/15194673a39883298cbc667f88f11349 , a random page – https://gyazo.com/64653e54c9daaaf93dfa07bb436d0903
Is there anything else we can help you with?

Regards

#284282 Copied In reply to: View Cart & Checkout Button color is not change On off canvas mini cart

Rose Tyler

Support staff

April 15, 2021 at 07:06

Hello,

Appearance > Customize > WooCommerce > Product catalog > Category Display

Regards

#284281 Copied In reply to: click on product category from shop page its show subcategory we want products
← 1 2 3 … 1,157 1,158 1,159 … 2,271 2,272 2,273 →

34,711–34,740 of 68,187 posts

Viewing 30 posts - 34,711 through 34,740 (of 68,187 total)

← 1 2 3 … 1,157 1,158 1,159 … 2,271 2,272 2,273 →

Forum Replies Created

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