Navigation Menu and theme option not working

This topic has 6 replies, 3 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow

  • Avatar: Sanjayvala
    Sanjayvala
    Participant
    April 17, 2021 at 06:24

    Hello team,

    I have updated theme and plugins but menu settings not working properly with front side.
    please check my website https://www.nakshujewels.com/ and backed and front end screenshot 1: https://prnt.sc/11k5cai
    screenshot 2: https://prnt.sc/11k5jun

    Please check and let me know.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2021 at 07:13

    Hello,

    Thanks for contacting us.
    Try to reorder menu items and save settings. Check if this works.
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Sanjayvala
    Sanjayvala
    Participant
    April 20, 2021 at 08:27

    Thanks for support

    Please my website and I give you login detail in below

    Please check navigation issue and theme functionality proper working or not.

    Navigation under lab grown diamonds Menu 1 and Menu 2 not disable. I have update backend site but not working.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 20, 2021 at 15:38

    Hello,

    Please, don’t post private access our of the Private content area at the right side because then this information is available for all the visitors of our forum!

    You have a large menu, so your max input vars limit should be increased https://prnt.sc/11rbp9q Contact your hosting provider and ask to make it 3000 and then try to save menu changes again. Let us know about the results.

    Regards

    Avatar: Sanjayvala
    Sanjayvala
    Participant
    April 20, 2021 at 17:16

    Hello team

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 20, 2021 at 19:59

    Hello,

    I have already done that. Did you increase the max input vars limit? Did that help you with the menu issue?

    Regards

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