Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Download XStore AMP plugin from this page – https://dropmefiles.com/un5YX and replace this plugin on your site.
Regards
Hello,
You’re welcome!
Regards
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 10485760 bytes)
– you need to contact your hosting provider support and ask them to increase memory_limit value.
client denied by server configuration
– contact your hosting provider and ask them to fix the server settings to prevent this issue too
Regards
Hello,
Provide URL, temporary wp-admin, and FTP access.
Our technicians team is not available during the weekend, but they will check the problem tomorrow.
Waiting for credentials.
Regards
Hello,
1) Try to use the next custom CSS code:
.tabs .tab-title {
color: #2B5F84;
font-size: 18px;
font-weight: bold;
}
2) You can change color and bg color via Theme Options > Styling > Dark buttons.
About font:
.single-product .form-submit input[type="submit"] {
font-size: 18px;
font-weight: bold;
}
Regards
Hello,
The terms & conditions section relates to woocommerce functionality. The code of WPBakery Page Builder in terms & conditions area is shown even with the default theme, so this situation relates to the functionality of WC, and independent of our theme/can’t be fixed from our side.
We would recommend you do not use WPBakery to create content of the terms & conditions section because WC and WPBakery are not compatible there.
Regards
Hello,
Provide temporary wp-admin and FTP access, so we can check the problem more deeply.
Regards
Hello,
What mobile and browser do you use? Please try to check how it works from another device/browser.
Do you have problem with links in the mobile panel on a particular page or on all pages?
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Hello,
As we can see, even the default WP importer doesn’t work – https://prnt.sc/120vxne
Please contact your hosting provider and check the server error log.
Let us know the result.
Regards
Hello,
On our demo new theme version, which contains AMP for mobile, was uploaded. It is not officially released yet. Please wait for the next update.
Regards
Hello Aryandco,
Please submit a new topic, provide temporary wp-admin and FTP access.
Regards
Hello,
Thanks for contacting us.
Please provide temporary wp-admin access.
Regards
Hello,
Thanks for the reply.
Just upload your screenshots http://prntscr.com/120uffp , then copy link – http://prntscr.com/120uh2m and provide this link via the Private Content area here.
Regards
Hello,
Yes, it is correct, you need to enable registration in the settings of WooCommerce plugin. Go to WooCommerce > Settings > Accounts & Privacy > Account creation
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Also, watch these videos – https://youtu.be/mBp33hPMgnA https://youtu.be/eDclashcCwo
Regards
Hello,
This plugin allows to use more elements, if you are using WPBakery. You can disable the Massive plugin, then check pages if all is fine.
Regards
Hello,
Thanks for using our theme.
Please read these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Yes, you can.
Regards
Hello,
We don’t have such labels and you may look for an additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/
Regards
Hello,
Use the next custom CSS code:
.product-view-default .footer-product .show-quickly {
border-radius: 10px;
background-color: #415060;
}
Regards
Hello,
Thanks for contacting us.
It will be fixed after the weekend.
Meanwhile, you can download the plugin from this page – https://dropmefiles.com/AgqxU and update it manually – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On. Clear all cache and check how it works then.
Regards
Hello,
Thanks for using our theme.
https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ – contact your hosting provider and ask to increase Max execution time and Max input vars.
Regards
Hello,
Please read this topic – https://www.8theme.com/topic/not-able-to-find-home-default-red-demo/
Regards
Hello,
It comes from the Elementor plugin. As a temporary solution, downgrade the plugin to 3.1.4 version, you can download it from this page – https://wordpress.org/plugins/elementor/advanced/ http://prntscr.com/11ypmk5
Regards
You’re welcome!
Regards
Hello,
Check now.
Regards
Hello,
Thanks for using our theme.
1) Do you use a child theme? Did you make changes in theme files? Check if this problem is not caused by custom changes.
2) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
Let us know results.
Regards
Hello,
Thanks for using our theme.
Here are screenshots of activations – https://prnt.sc/11z6j92 https://prnt.sc/11z6l2b
Regards