Rose Tyler

Hello,

Thanks for the reply. Our technicians will be able to check the problem more deeply after the weekend. Please be patient and do not change access.

Regards

Hello,

Thanks for using our theme.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.
Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
Also, read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Regards

Hello,

Thanks for using our theme.
Follow this article to translate XStore theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ If you can’t find the desired text, try to Sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

Hello,

The next custom CSS code can be used –

.et-request-quote-popup .et-popup-content {
    border-radius: 10px;
}

> https://gyazo.com/4a6883889a29f28527636c1bb0832b53

Regards

Hello,

You’re welcome!
Have a good day too!

Regards

Hello,

FTP directory is empty http://prntscr.com/11x7xvu
Check the destination folder of our user, we need access to your WP installation.

Regards

We do not see any problem. Please provide screenshots.
What browser do you use?

Regards

Hello,

Thanks for using our theme.
Try to clear cache of your mobile browser – https://support.google.com/chrome/answer/2392709?co=GENIE.Platform%3DAndroid&hl=en

Regards

Hello,

Provide FTP password and port also.

Do you want to use WPBakery or Elementor?

Regards

Hello,

Thanks for contacting us.
Please provide temporary FTP access.
it looks like the Core plugin was not installed correctly.

Regards

Hello,

Theme Options > Theme custom CSS.

Regards

Hello,

Yes, it is correct, the same you can see on our demo – https://xstore.8theme.com/
Try to use the next custom CSS code:

.et-mini-content .et_element > .et-quantity {
    display: block;
    left: 7%;
    position: absolute;
    line-height: 1.55;
}

https://prnt.sc/11wxtux

Regards

Hello,

What multilanguage plugin do you use?
Could you provide URL and temporary wp-admin access, we will check what can be done to help you.

Regards

Hello,

Yes, custom CSS code can be used. Please provide a URL and describe in more detail the desired result.

Regards

Hi,

“Select” type can’t be displayed on the Shop page.
Use the next code to change the size:

ul.st-swatch-size-normal li.type-label span {
    font-size: .85rem;
}
ul.st-swatch-size-normal li.type-label > span {
    padding: .4rem;
}

Regards