Rose Tyler

Hello,

As we can see, even the default WP importer doesn’t work – https://prnt.sc/120vxne
Please contact your hosting provider and check the server error log.
Let us know the result.

Regards

Hello Aryandco,

Please submit a new topic, provide temporary wp-admin and FTP access.

Regards

Hello,

Thanks for the reply.
Just upload your screenshots http://prntscr.com/120uffp , then copy link – http://prntscr.com/120uh2m and provide this link via the Private Content area here.

Regards

Hello,

This plugin allows to use more elements, if you are using WPBakery. You can disable the Massive plugin, then check pages if all is fine.

Regards

Hello,

Yes, you can.

Regards

Hello,

Use the next custom CSS code:

.product-view-default .footer-product .show-quickly {
    border-radius: 10px;
    background-color: #415060;
}

Regards

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On. Clear all cache and check how it works then.

Regards

Hello,

Please read this topic – https://www.8theme.com/topic/not-able-to-find-home-default-red-demo/

Regards

You’re welcome!

Regards

Hello,

Thanks for using our theme.
1) Do you use a child theme? Did you make changes in theme files? Check if this problem is not caused by custom changes.
2) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
Let us know results.

Regards

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.
Describe in more detail what should we do not be able to see the problem, give an example.

Regards

Hello,

Fixed. Please check now.

Regards

Hello,

Please submit a request here – https://www.8theme.com/taskboard/

Regards

As I can see, you are using Cache plugin, so when you face a strange behavior on the site, do not forget to clear cache of plugin and cache of your browser.

Regards

Hello,

It is not recommended to use static blocks in the mobile menu. It would be better to create a new menu (Appearance > Menus) without static blocks, just default menu items, and set this menu via Theme Options > Header builder > Mobile menu.

Regards