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Viewing 30 posts - 34,501 through 34,530 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 10:00

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 09:50

    Please use the mentioned custom CSS code, if you want to see the dokan-geolocation-locations-map on the Shop page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 09:44

    Hello,

    Thanks for the notice.
    In the test version, that we sent to you, widgets were disabled. This and Brands will be fixed by our developers in the official release.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 09:39

    Hello,

    The AMP version that we sent for you, as was mentioned, is a test one.
    Translation file was not created, It will be fixed in the official release. Thanks for the notice.
    Please post all questions about AMP via 1 topic, it will be easier for our developers.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 09:08

    Hello,

    Add the next code in Theme Options > Theme custom CSS:

    .filter-wrap .filter-content {
        flex-wrap: wrap;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 09:05

    Hello,

    Could you provide temporary wp-admin access?
    Make sure that your categories are not empty and have products.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 08:01

    Hello,

    Use WP All Import/Export plugin to export products with brands. This plugin allows controlling what taxonomy to include to export file and what taxonomy to import after that.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 07:55

    You can use the next custom CSS code –

    .et_b_header-socials [data-tooltip="Instagram"] svg {
        display: none;
    }
    .et_b_header-socials [data-tooltip="Instagram"]:before {
        content: '';
        width: 1em;
        height: 1em;
        display: block;
        background: url("https://image.similarpng.com/very-thumbnail/2020/05/Popular-Logo-YouTube-icon-PNG.png");
        background-size: 1em 1em;
    }

    > http://prntscr.com/122vbvg
    change the code depends on your needs.
    For icons here – http://prntscr.com/122veu6

    .et-follow-buttons .follow-instagram i {
        display: none;
    }
    .et-follow-buttons .follow-instagram:before {
        content: '';
        width: 1em;
        height: 1em;
        display: block;
        background: url("https://image.similarpng.com/very-thumbnail/2020/05/Popular-Logo-YouTube-icon-PNG.png");
        background-size: 1em 1em;
    }

    Also, you can submit your request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 07:48

    Hello,

    As you can see, warnings come from header-footer-elementor plugin, so you need to contact the support of this plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 07:29

    Hello,

    Sorry, but your request is a bit unclear to me.
    Please provide screenshots/URLs for a better understanding.
    Thanks in advance.

    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 07:18

    Hello,

    Thanks for using our theme.
    The issue is caused by css of this plugin – https://prnt.sc/122t14c , so you can contact support of the plugin, or just add the next code in Theme Options > Theme Custom CSS > Custom CSS for mobile:

    .woocommerce-cart .wgm-tax {
        white-space: initial;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 06:53

    Provide URL of such product and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 06:52

    Hello,

    Add the next code in Theme Options > Theme custom CSS:
    .header-main-wrapper.sticky {box-shadow: 0 24px 64px 0 rgba(0,0,0,.04);}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 06:49

    Hello,

    If the Footer was created using static block and you are using Elementor, you can use our Studio to import the content.
    Or provide URL + temporary wp-admin access, let us know the desired footer and we will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2021 at 06:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 16:04

    Hello,

    Select 1 column in Theme Options, set footer as a static block, edit the block depends on your needs, for example – http://prntscr.com/121jix0 http://prntscr.com/121jj9f http://prntscr.com/121jkg3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 15:54

    Hello,

    Thanks for contacting us.
    Contact your hosting provider and check the server error log.
    Way of plugin installation doesn’t matter, check these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 15:51

    Thanks for these words.
    We appreciate your comment 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 15:50

    Hello,

    Thanks for contacting us.
    Please describe in more detail what exactly doesn’t work correctly, provide some screenshots/URLs for a better understanding.
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 15:36

    Change this custom CSS code – https://prnt.sc/121i7p3 to

    .single-product .et_product-block .price,
    .quick-view-popup .price {
        display: flex
    }
    .single-product .et_product-block del,.content-product .price del,
    .quick-view-popup .price del {
        order: 2
    }
    .single-product .et_product-block ins,.content-product .price ins,
    .quick-view-popup .price ins {
        order: 1;
        padding-left: 0;
        padding-right: 5px
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 15:33

    Add the next code in Theme Options > Theme custom CSS:

    .logged-in .et-cart-progress {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 14:59

    I can’t login, please check – http://prntscr.com/121gf1p

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 14:37

    Hello,

    Thanks for using our theme.
    Could you provide URL and temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 14:35

    Hello,

    1)

    .quick-view-popup .product-content, .quick-view-popup {
        border-radius: 10px !important;
    }

    2)

    .quick-view-popup .price ins .amount {
        color: #c62828;
        font-weight: bold;
        font-size: 22px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 14:27

    Hello,

    Thanks for using our theme.
    Theme Options > Header builder > Header top > Zoom and color.
    If this is not what you are looking for, provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 13:02

    Hello,

    Please check this topic – https://www.8theme.com/topic/woocommerce-login-form-how-to-edit/
    What exactly do you want to change? Describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 12:54

    Hello,

    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 12:12

    Hello,

    Thanks for using our theme.
    Please describe your request in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 12:11

    Hello,

    Sorry, but the exact date is currently unknown. It will be within a month maybe earlier.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 12:10

    Hello,

    Deactivate the theme http://prntscr.com/1217ze4 and delete it from one site, then you will be able to activate XStore on another site.
    If you face the activations limit issue still, let us know where do you want to desctivate/activate.

    Regards

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    Viewing 34,530 results - 34,501 through 34,530 (of 68,231 total)
Viewing 30 posts - 34,501 through 34,530 (of 68,231 total)
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