Can’t import any demo - by Nicole - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: Nicole
    Nicole
    Participant
    April 23, 2021 at 11:03

    Hello team!
    I can not import any demo content as it said that system requirements are not valid but system is more than minimum requirements’.
    I want the Default demo for XStore theme, please.
    Please, check the images with error and system requirements below!
    Thank you!

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Nicole
    Nicole
    Participant
    April 23, 2021 at 11:18
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2021 at 12:16

    Hello,

    Thanks for contacting us.
    Please provide temporary FTP access.
    it looks like the Core plugin was not installed correctly.

    Regards

    Avatar: Nicole
    Nicole
    Participant
    April 23, 2021 at 12:37

    Hello Rose
    Please find it in private!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2021 at 12:49

    Hello,

    Provide FTP password and port also.

    Do you want to use WPBakery or Elementor?

    Regards

    Avatar: Nicole
    Nicole
    Participant
    April 23, 2021 at 13:56

    Password and port. Elementor builder

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2021 at 14:05

    Hello,

    FTP directory is empty http://prntscr.com/11x7xvu
    Check the destination folder of our user, we need access to your WP installation.

    Regards

    Avatar: Nicole
    Nicole
    Participant
    April 23, 2021 at 14:36

    Please check the new credentials. I test it and it is working now. Please, remember that I need Elementor plugin and others ( as cookies plugin that it is not imported also). Thank you and sorry for wrong credentials!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2021 at 14:58

    Hello,

    Please check your site now.
    Let us know if you need any further assistance.

    Regards

    Avatar: Nicole
    Nicole
    Participant
    April 23, 2021 at 15:07

    Thank you! It seems that had full installed.
    Have a good day!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2021 at 15:11

    Hello,

    You’re welcome!
    Have a good day too!

    Regards

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