Forum Replies Created

Viewing 30 posts - 34,471 through 34,500 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Sorry, but your request is a bit unclear to me.
    Please provide screenshots/URLs for a better understanding.
    Thanks in advance.

    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    The issue is caused by css of this plugin – https://prnt.sc/122t14c , so you can contact support of the plugin, or just add the next code in Theme Options > Theme Custom CSS > Custom CSS for mobile:

    .woocommerce-cart .wgm-tax {
        white-space: initial;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Provide URL of such product and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Add the next code in Theme Options > Theme custom CSS:
    .header-main-wrapper.sticky {box-shadow: 0 24px 64px 0 rgba(0,0,0,.04);}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    If the Footer was created using static block and you are using Elementor, you can use our Studio to import the content.
    Or provide URL + temporary wp-admin access, let us know the desired footer and we will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Select 1 column in Theme Options, set footer as a static block, edit the block depends on your needs, for example – http://prntscr.com/121jix0 http://prntscr.com/121jj9f http://prntscr.com/121jkg3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for contacting us.
    Contact your hosting provider and check the server error log.
    Way of plugin installation doesn’t matter, check these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Thanks for these words.
    We appreciate your comment 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for contacting us.
    Please describe in more detail what exactly doesn’t work correctly, provide some screenshots/URLs for a better understanding.
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Change this custom CSS code – https://prnt.sc/121i7p3 to

    .single-product .et_product-block .price,
    .quick-view-popup .price {
        display: flex
    }
    .single-product .et_product-block del,.content-product .price del,
    .quick-view-popup .price del {
        order: 2
    }
    .single-product .et_product-block ins,.content-product .price ins,
    .quick-view-popup .price ins {
        order: 1;
        padding-left: 0;
        padding-right: 5px
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Add the next code in Theme Options > Theme custom CSS:

    .logged-in .et-cart-progress {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    I can’t login, please check – http://prntscr.com/121gf1p

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Could you provide URL and temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    1)

    .quick-view-popup .product-content, .quick-view-popup {
        border-radius: 10px !important;
    }

    2)

    .quick-view-popup .price ins .amount {
        color: #c62828;
        font-weight: bold;
        font-size: 22px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Theme Options > Header builder > Header top > Zoom and color.
    If this is not what you are looking for, provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please check this topic – https://www.8theme.com/topic/woocommerce-login-form-how-to-edit/
    What exactly do you want to change? Describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Please describe your request in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Sorry, but the exact date is currently unknown. It will be within a month maybe earlier.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Deactivate the theme http://prntscr.com/1217ze4 and delete it from one site, then you will be able to activate XStore on another site.
    If you face the activations limit issue still, let us know where do you want to desctivate/activate.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Download XStore AMP plugin from this page – https://dropmefiles.com/un5YX and replace this plugin on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Dashboard > XStore > Custom Fonts – https://prnt.sc/1210ggd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 10485760 bytes)

    – you need to contact your hosting provider support and ask them to increase memory_limit value.

    client denied by server configuration

    – contact your hosting provider and ask them to fix the server settings to prevent this issue too

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Provide URL, temporary wp-admin, and FTP access.
    Our technicians team is not available during the weekend, but they will check the problem tomorrow.
    Waiting for credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    1) Try to use the next custom CSS code:

    .tabs .tab-title {
        color: #2B5F84;
        font-size: 18px;
        font-weight: bold;
    }

    2) You can change color and bg color via Theme Options > Styling > Dark buttons.
    About font:

    .single-product .form-submit input[type="submit"] {
        font-size: 18px;
        font-weight: bold;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    The terms & conditions section relates to woocommerce functionality. The code of WPBakery Page Builder in terms & conditions area is shown even with the default theme, so this situation relates to the functionality of WC, and independent of our theme/can’t be fixed from our side.
    We would recommend you do not use WPBakery to create content of the terms & conditions section because WC and WPBakery are not compatible there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Provide temporary wp-admin and FTP access, so we can check the problem more deeply.

    Regards

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    34,471–34,500 of 68,187 posts
Viewing 30 posts - 34,471 through 34,500 (of 68,187 total)