Page 1128 – 8theme.com

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Viewing 30 posts - 33,811 through 33,840 (of 68,231 total)

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Rose Tyler

Support staff

May 30, 2021 at 08:03

Hello,

Thanks for using our theme.
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
and check this topic – https://www.8theme.com/topic/speed-issue-with-theme/

Regards

#289359 Copied In reply to: Pagespeed very slow

Rose Tyler

Support staff

May 30, 2021 at 07:46

Hello,

We are glad that you sorted it out. Thanks for letting us know.

Regards

#289357 Copied In reply to: XStore Gym demo – footer instagram images not showing in Firefox

Rose Tyler

Support staff

May 30, 2021 at 07:24

Hello,

Enable Elementor for static blocks, then create a static block with the desired content, show it in the header via HTML element of header builder.

Regards

#289356 Copied In reply to: Donation Button in header

Rose Tyler

Support staff

May 30, 2021 at 07:22

You’re welcome!

Filter by price I can see on your site now – https://gyazo.com/3b582a13100f2bf581e48c053c123080 Rating widget will be visible once your products get a few reviews with ratings – https://gyazo.com/f350bb5748d751579332bdcb081b4677

Regards

#289355 Copied In reply to: Peek-a-boo widgets

Rose Tyler

Support staff

May 30, 2021 at 07:18

Hello,

I would recommend you to contact support of WooCommerce plugin.

Regards

#289354 Copied In reply to: purchase note

Rose Tyler

Support staff

May 30, 2021 at 07:16

Hello,

Thanks for contacting us.
7.2.10 is the latest version of the theme, so you need to use this one, not 7.2.9. Delete the old version and install the latest one (download from ThemeForest).

Regards

#289353 Copied In reply to: Updating failed The package could not be installed. 7.2.9 to 7.2.10

Rose Tyler

Support staff

May 30, 2021 at 07:14

Hello,

Please provide screenshots or video. Also, provide temporary wp-admin access, so we can take a closer look.

Regards

#289352 Copied In reply to: Login & homepage not found

Rose Tyler

Support staff

May 30, 2021 at 07:13

Hello,

Thanks for using XStore.
Here is a list of your activations – http://prntscr.com/13kwaoq
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few projects you need to buy a few licenses.

Regards

#289351 Copied In reply to: Actvate not working

Rose Tyler

Support staff

May 29, 2021 at 16:49

Hello,

Here is what can see on your site – https://gyazo.com/0b011215d231b4055dbfcad0b7e4e3b7
Clear cache and check one more time.
Do you need any further assistance?

Regards

#289342 Copied In reply to: Import domo and style loss

Rose Tyler

Support staff

May 29, 2021 at 16:47

Hello,

As I can see, you have menus in the English language created only (7) – https://gyazo.com/b123c21586fb74b34bf00e0eddf9918d , so go to Appearance > Menus > Main menu > add Arabic version of that menu – https://prnt.sc/13k1a6k , and so on.

Regards

#289341 Copied In reply to: The site is scattered in RTL

Rose Tyler

Support staff

May 29, 2021 at 16:34

Hello,

1) Appearance > Menus > Screen options > enable Product categories.
About static block, copy and add the category link, for example – https://gyazo.com/88fd057d18fe79c36312f07cc314e51d > https://gyazo.com/24cad0b2a13bb9df653425c09e79558d
2) Appearance > Menus > All departments menu > delete Monitors item and add a new one. You can edit URL of this item directly because it is added as a product category, not a custom link.

Regards

#289340 Copied In reply to: How to Select Product category as a link in “Static Blocks”

Rose Tyler

Support staff

May 29, 2021 at 16:25

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#289339 Copied In reply to: header bug with single product builder

Rose Tyler

Support staff

May 29, 2021 at 14:14

Hello,

I would recommend you to contact support of WooCommerce plugin.

Regards

#289329 Copied In reply to: Customer is not getting emails

Rose Tyler

Support staff

May 29, 2021 at 14:12

Thanks for letting us know.

Regards

#289327 Copied In reply to: the_content

Rose Tyler

Support staff

May 29, 2021 at 14:12

You’re welcome!

Regards

#289325 Copied In reply to: Filebird update error

Rose Tyler

Support staff

May 29, 2021 at 12:07

Hello,

1) I do not see the problem. Please clear cache and check one more time, provide screenshots. Use Gayzo or Lightshot screenshot tools to make screenshots and then share links to your screenshots here.
2) Ok. About access – create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#289306 Copied In reply to: top header

Rose Tyler

Support staff

May 29, 2021 at 11:06

Go to Dashboard > Uplades. Maybe clear cache of your browser. Read more – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#289299 Copied In reply to: Filebird update error

Rose Tyler

Support staff

May 29, 2021 at 11:04

Hello @Waraq,

What is URL of your site?
Please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe your problem in more detail, and you will get assistance.

Regards

#289298 Copied In reply to: URGENT – Website is messed up in RTL

Rose Tyler

Support staff

May 29, 2021 at 11:02

The mentioned errors are visible in the browser console on your site – Open the site via Chrome browser > right-click > Inspect > https://gyazo.com/a1c46e1fd85002dcee87d7c5db4e20f9
SSL certificate is not a part of our theme, so I can’t guide you. It would be better to contact your hosting provider.

Regards

#289297 Copied In reply to: Takes so much time to load the pages sometimes

Rose Tyler

Support staff

May 29, 2021 at 10:58

Hello,

Use Gayzo or Lightshot screenshot tools to make screenshots and then share links to your screenshots here.
Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

Regards

#289296 Copied In reply to: Home Page – Fonts changing

Rose Tyler

Support staff

May 29, 2021 at 10:57

Feel free to ask if you have any other questions.

Regards

#289295 Copied In reply to: Some customizer options doesn’t update the frontend

Rose Tyler

Support staff

May 29, 2021 at 10:56

Hello,

You do not need to put “the_content” in any place.
If you want to be able to edit the shop archive page using Elementor you need to use Elementor Pro, the default Elementor does not have such option.
Go to Theme Options > WooCommerce > Shop > Shop page layout > choose position of the sidebar. Under WooCommerce section you can find also many other options to edit layout of the shop page, products effects etc.
To change this content – https://gyazo.com/fd5b546928fa0eb6545defdda9937690 , go to Static blocks > edit “Shop banner” using Elementor

Regards

#289294 Copied In reply to: the_content

Rose Tyler

Support staff

May 29, 2021 at 10:51

Hello,

Thanks for using our theme.
Do you mean this custom CSS area – http://prntscr.com/13jp8tt ? Please provide temporary FTP access, so we can check it more deeply.

Regards

#289293 Copied In reply to: Custom CSS Elementor Disappear

Rose Tyler

Support staff

May 29, 2021 at 10:47

Hello,

Please provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#289292 Copied In reply to: elementor error

Rose Tyler

Support staff

May 29, 2021 at 08:56

Hello,

Please provide temporary wp-admin access.

Regards

#289287 Copied In reply to: Xstore theme activation problem – Invalid Purchase Code

Rose Tyler

Support staff

May 29, 2021 at 08:54

Hello,

Thanks for contacting us.
What version of Firefox browser do you use?
I do not see the problem – https://gyazo.com/e2974f38d99447e171f741c992cbada5 https://prnt.sc/13jl71x

Regards

#289286 Copied In reply to: XStore Gym demo – footer instagram images not showing in Firefox

Rose Tyler

Support staff

May 29, 2021 at 08:04

Hello,

Please check these topics – https://www.8theme.com/topic/error-500-internal-server-on-theme-options/ https://www.8theme.com/topic/after-migrate-xstore-setting-not-sync-updating/

Regards

#289280 Copied In reply to: Error 500 when customize

Rose Tyler

Support staff

May 29, 2021 at 08:01

Hello,

Thanks for the reply. I’ve passed it to our technicians. They will be able to take a closer look after the weekend. What browser do you use? Could you provide temporary wp-admin access also?

Regards

#289279 Copied In reply to: Scrollable image error

Rose Tyler

Support staff

May 29, 2021 at 07:59

Hello,

Theme Options > WooCommerce > Shop > Shop page Filters > Show More Filters On Click

Regards

#289278 Copied In reply to: How do I get the product category widget to SHOW MORE categories on click?

Rose Tyler

Support staff

May 29, 2021 at 07:58

Hello,

Please provide temporary wp-admin access.

Regards

#289277 Copied In reply to: How to Select Product category as a link in “Static Blocks”
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Viewing 33,840 results - 33,811 through 33,840 (of 68,231 total)

Viewing 30 posts - 33,811 through 33,840 (of 68,231 total)

← 1 2 3 … 1,127 1,128 1,129 … 2,273 2,274 2,275 →

Forum Replies Created

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