Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 33,811 through 33,840 (of 68,187 total)

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Rose Tyler

Support staff

May 29, 2021 at 06:47

Hello,

We are glad that you sorted it out.

Regards

#289264 Copied In reply to: How can I change text on the cart page when it is empty

Rose Tyler

Support staff

May 28, 2021 at 15:52

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

#289232 Copied In reply to: Custom Header not working on home page

Rose Tyler

Support staff

May 28, 2021 at 15:51

Hello,

There is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/ or contact support of WooCommerce.

Regards

#289231 Copied In reply to: Show out of status without selecting variations

Rose Tyler

Support staff

May 28, 2021 at 15:42

Hello,

There is a delay between releasing the update and appearing it in the Dashboard. Wait a few hours, then go WP Dashboard > Updates > press “check updates” link to force check
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#289227 Copied In reply to: How to….

Rose Tyler

Support staff

May 28, 2021 at 15:40

Hello,

Please provide URL of product page.

Regards

#289226 Copied In reply to: Single product – breadcrumbs picture

Rose Tyler

Support staff

May 28, 2021 at 15:37

Hello,

Could you provide URL and temporary wp-admin access?

Regards

#289225 Copied In reply to: Shop layout

Rose Tyler

Support staff

May 28, 2021 at 15:04

Hello,

https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer developer license for the Pro version and does not allow built-in Pro version of the plugin to themes. So, you can use the free version of the Elementor, and to get the Pro version you need to buy an individual license. Also, XStore comes with additional elements for the Elementor http://prntscr.com/t9q1of and you can use them in your project. All our Elementor demos were built using the free version of Elementor.

Regards

#289223 Copied In reply to: Elementor pro not active

Rose Tyler

Support staff

May 28, 2021 at 14:58

Hello,

We don’t have the filter by categories in our theme. WooCommerce plugin also does not have the filter by categories. You can submit a request about creation a Product categories filter here – https://www.8theme.com/taskboard/

Regards

#289222 Copied In reply to: Add filters on products categories

Rose Tyler

Support staff

May 28, 2021 at 14:40

Do you use WPBakery or Elementor? Edit page > settings of Slider element > https://gyazo.com/8456dff9277e4f820dafc9252dd7b89a

Regards

#289219 Copied In reply to: Mouse wheel

Rose Tyler

Support staff

May 28, 2021 at 14:06

You’re welcome!

Regards

#289210 Copied In reply to: How do I make a particular product’s product page different?
Rose Tyler

Support staff

May 28, 2021 at 13:27
Hello,

You can try to use the next custom CSS code:

.postid-93975 .product-images, .postid-93975 .related-products, .postid-93975 .related-products-title, .postid-93975 .product_title { display: none; } .postid-93975 .product-information, .postid-93975 .product-content form.cart { width: 100%; }

Regards
#289203 Copied In reply to: How do I make a particular product’s product page different?
Rose Tyler

Support staff

May 28, 2021 at 12:30

Hello,

Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then go to Theme Options > Header builder > Cart > upload the custom icon.

Regards

#289195 Copied In reply to: Not showing correct cart icon when using “custom Icon SVG Code”

Rose Tyler

Support staff

May 28, 2021 at 12:27

Hello,

As I can see, you are using CDN it can be the reason why unlogged users see other content. Try to clear the CDN cache and check the Footer then.
Also, try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of the browser, and check how it works then.

Regards

#289193 Copied In reply to: Footer Block not showing in Home page

Rose Tyler

Support staff

May 28, 2021 at 12:05

Hello,

Theme Options > Header builder > Account > Content Type > None.

Regards

#289190 Copied In reply to: Signing in failed

Rose Tyler

Support staff

May 28, 2021 at 12:02

Hello,

As mentioned in your screenshot, you need to contact the hosting provider support.

Regards

#289189 Copied In reply to: what is this error URGENT

Rose Tyler

Support staff

May 28, 2021 at 10:23

Hello,

You’re welcome!

Regards

#289181 Copied In reply to: Labels of invoice to hide in the order summary of the account

Rose Tyler

Support staff

May 28, 2021 at 10:13

Hello,

Thanks for using XStore.
Please provide URL.

Regards

#289179 Copied In reply to: How to move the breadcrumbs text on the shop banner

Rose Tyler

Support staff

May 28, 2021 at 10:12

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

#289178 Copied In reply to: Footer Block not showing in Home page

Rose Tyler

Support staff

May 28, 2021 at 10:10

Hello,

Yes, categories can’t be imported. Create your own categories of products, for example,
https://gyazo.com/acda7efcb95837f42ed97b4064c8a349 Then edit the Home page > settings of element and set your categories – https://gyazo.com/a3bfe7b64c24a4c7a108f242da3f4503

Regards

#289177 Copied In reply to: Import domo and style loss

Rose Tyler

Support staff

May 28, 2021 at 10:04

Hello,

Sorry for the delay in answering.
1) Thanks for the screenshot. What exactly do you want to change there? Text Transform you can change in Settings of Header builder elements, for example, Main menu – https://gyazo.com/24f1a87cd474e513108255e5df2a0b0f
2) Theme Options > Header builder > Header stisky > Background Color
Theme Options > Header builder > Header bottom > Background Color
change Main Header Sticky Min Height (Px) and Bottom Header Sticky Min Height (Px)
3) Theme Options > Header builder > Mobile header > delete cart element from the header content – https://gyazo.com/fe32495a3864473a427e1fa82011d902
Theme Options > Mobile panel > Sections – delete default sections and add own from scruth
4) Theme Options > Header builder > Mobile menu > Off-Canvas Content WCAG Control (Background)
Theme Options > Header builder > Mobile menu > Elements
5) Edit content of the page using Elementor

Regards

#289175 Copied In reply to: Elementor

Rose Tyler

Support staff

May 28, 2021 at 09:43

Hello,

Try to update manually – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#289172 Copied In reply to: Filebird update error

Rose Tyler

Support staff

May 28, 2021 at 09:36

You’re welcome!

Regards

#289171 Copied In reply to: weird product list on cart page
Rose Tyler

Support staff

May 28, 2021 at 08:36
Hello,

Add this custom CSS code:

.woocommerce-cart-form .product-details { align-items: start; }

Regards
#289165 Copied In reply to: weird product list on cart page
Rose Tyler

Support staff

May 28, 2021 at 08:32

Hello,

Thanks for the reply. We need FTP access also.
Contact your hosting provider to get FTP host, FTP user, and FTP password. Provide this information in the Private content area.

Regards

#289164 Copied In reply to: Error Warning: extract() expects parameter 1 to be array

Rose Tyler

Support staff

May 28, 2021 at 08:12

Hello,

You’re welcome!

Regards

#289161 Copied In reply to: sidebar widgets on tablet and mobile

Rose Tyler

Support staff

May 28, 2021 at 07:32

Hello,

Thanks for contacting us.
What exactly banner do you mean? You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
Edit page using Elementor, for example, https://gyazo.com/27f1f2ad93af9948417d71d7a226d702
Provide temporary wp-admin access, so we can check if all elements can be edited on your Home page.

Regards

#289157 Copied In reply to: How to change banner displayed in home page?

Rose Tyler

Support staff

May 28, 2021 at 07:27

Hello,

I’ve deleted the mentioned category without any problem – https://gyazo.com/224bc1c20235d648904c44bdd768b33d
Clear the cache of your browser and check one more time.

Regards

#289156 Copied In reply to: Cannot delete product/item or category, it keeps deleting forever

Rose Tyler

Support staff

May 28, 2021 at 07:20

Hello,

Please provide URL and temporary wp-admin access. We will check it more deeply.

Regards

#289155 Copied In reply to: Social icons

Rose Tyler

Support staff

May 28, 2021 at 07:19

Hello,

You need to contact your hosting provider to check it more deeply and fix it.

Regards

#289154 Copied In reply to: Ayuda con carga de página

Rose Tyler

Support staff

May 28, 2021 at 07:13

Hello,

It is recommended to run import on fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

If you do not want to do the reset now, provide URL of your site and temporary wp-admin access. Header content of which demo version do you want to get? We will try to import it manually.

Regards

#289153 Copied In reply to: How do I revert back to my old menu from the demo?
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33,811–33,840 of 68,187 posts

Viewing 30 posts - 33,811 through 33,840 (of 68,187 total)

← 1 2 3 … 1,127 1,128 1,129 … 2,271 2,272 2,273 →

Forum Replies Created

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