I’ve updated the plugin on your site. Please check
Regards
I’ve updated the plugin on your site. Please check
Regards
Hello,
Thanks for using our theme.
Products element doesn’t have the option to exclude products from particular categories, but you can set desired – https://gyazo.com/2fefbe449d130065afe881709bcda9d7
Also, categories can be disabled, go to Theme Options > WooCommerce > Shop > Products style > Product Content Elements > disable product categories
Regards
Hello,
Sorry for the delay in answering.
You need to fix this – “SSL certificate is not valid” https://gyazo.com/9d49da153a9e1d3740621111922c6120
If this doesn’t solve the speed problem, contact your hosting provider to get assistance.
Regards
Hello,
Theme Options > WooCommerce > Cart > Empty cart content > Text For Empty Cart > edit content of Text tab
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Hello,
WooCommerce Infinite Scroll and Ajax Pagination is activated on your site, set settings according to our docs – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ or disable the plugin.
Check if these widgets are added in Appearance > Widgets > Shop sidebar – https://gyazo.com/e2e2414123fb4d5b8f8982e2da87ace8
Regards
Hello,
Theme Options > Header builder > delete connection block element from that place or disable separator in settings.
Regards
Hello,
Thanks for using XStore.
1) I can’t see content of the first link, it redirects https://gyazo.com/c9e40752ab2aa2d7cf737fefb1506dbf
Please provide a screenshot for a better understanding of your request. Use Gayzo or Lightshot screenshot tools to make screenshots and then share links to your screenshots here.
2) Provide temporary wp-admin access.
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Hello,
Provide URL and temporary wp-admin access, we will check and help you. The demos uses custom CSS code for the size and border – https://gyazo.com/9fd7a1652ce65dcdd449447da90f070c
.custom-categories .elementor-element .category-grid > a img {
max-width: 74px;
}
.custom-categories .category-list-item > ul > li > a {
border: 1px solid #E1E1E1;
border-radius: 2px;
padding: 5px 19px;
justify-content: center;
}
Regards
Hello,
XStore Core plugin is required.
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
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Hello,
We are glad that you sorted it out.
Regards
Hello,
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
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Hello,
There is no such possibility. You can submit a request here – https://www.8theme.com/taskboard/ or contact support of WooCommerce.
Regards
Hello,
There is a delay between releasing the update and appearing it in the Dashboard. Wait a few hours, then go WP Dashboard > Updates > press “check updates” link to force check
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
Please provide URL of product page.
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Hello,
Could you provide URL and temporary wp-admin access?
Regards
Hello,
https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer developer license for the Pro version and does not allow built-in Pro version of the plugin to themes. So, you can use the free version of the Elementor, and to get the Pro version you need to buy an individual license. Also, XStore comes with additional elements for the Elementor http://prntscr.com/t9q1of and you can use them in your project. All our Elementor demos were built using the free version of Elementor.
Regards
Hello,
We don’t have the filter by categories in our theme. WooCommerce plugin also does not have the filter by categories. You can submit a request about creation a Product categories filter here – https://www.8theme.com/taskboard/
Regards
Do you use WPBakery or Elementor? Edit page > settings of Slider element > https://gyazo.com/8456dff9277e4f820dafc9252dd7b89a
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You’re welcome!
Regards
Hello,
You can try to use the next custom CSS code:
.postid-93975 .product-images,
.postid-93975 .related-products,
.postid-93975 .related-products-title,
.postid-93975 .product_title {
display: none;
}
.postid-93975 .product-information,
.postid-93975 .product-content form.cart {
width: 100%;
}
Regards
Hello,
Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then go to Theme Options > Header builder > Cart > upload the custom icon.
Regards
Hello,
As I can see, you are using CDN it can be the reason why unlogged users see other content. Try to clear the CDN cache and check the Footer then.
Also, try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of the browser, and check how it works then.
Regards
Hello,
Theme Options > Header builder > Account > Content Type > None.
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Hello,
As mentioned in your screenshot, you need to contact the hosting provider support.
Regards
Hello,
You’re welcome!
Regards
Hello,
Thanks for using XStore.
Please provide URL.
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Hello,
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Yes, categories can’t be imported. Create your own categories of products, for example,
https://gyazo.com/acda7efcb95837f42ed97b4064c8a349 Then edit the Home page > settings of element and set your categories – https://gyazo.com/a3bfe7b64c24a4c7a108f242da3f4503
Regards
Hello,
Sorry for the delay in answering.
1) Thanks for the screenshot. What exactly do you want to change there? Text Transform you can change in Settings of Header builder elements, for example, Main menu – https://gyazo.com/24f1a87cd474e513108255e5df2a0b0f
2) Theme Options > Header builder > Header stisky > Background Color
Theme Options > Header builder > Header bottom > Background Color
change Main Header Sticky Min Height (Px) and Bottom Header Sticky Min Height (Px)
3) Theme Options > Header builder > Mobile header > delete cart element from the header content – https://gyazo.com/fe32495a3864473a427e1fa82011d902
Theme Options > Mobile panel > Sections – delete default sections and add own from scruth
4) Theme Options > Header builder > Mobile menu > Off-Canvas Content WCAG Control (Background)
Theme Options > Header builder > Mobile menu > Elements
5) Edit content of the page using Elementor
Regards
Hello,
Try to update manually – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards