Rose Tyler

Hello,

Thanks for contacting us.
Try to activate XStore White Label Branding plugin, go to settings, and make sure that mentioned features are enabled – https://gyazo.com/6dfaf7ccf993de8a867cd4d3741dac22
Provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Thanks for using XStore.
Our theme has search by the products, product SKU, pages, posts (Theme Options > Header builder > Search). If you want to have any other types of search (by category title, tags etc) you can use an additional plugin or submit additional customization requests to WPKraken team

Regards

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

Hello,

Please provide URL, temporary wp-admin, and FTP access, so we can take a closer look.

Regards

Hello,

Thanks for using our theme.
Enable Elementor for static blocks – https://prnt.sc/v3u44z , then edit the content of the Footer static block using Elementor.

Regards

Hello,

Thanks for contacting us.
Please try to activate the theme now. Let us know the result.

Regards

Have you tried to disable the SIngle product builder? Maybe one of the default layouts will suit your needs.
You did not provide FTP access, so we can’t do any additional customization in files. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
Single product builder overwrites some default WooCommerce hooks. So, if you want to use third-party plugins use the built-in layouts of the single product instead of the single product builder.
Also, you can provide temporary wp-admin and FTP access, I will ask our technicians to check what can be done to help you, but without a guaranty.

Regards

Hello,

We can’t log in. Please check credentials.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check styles then.

Regards

Hello,

Try to add the next code in Theme Options > Theme custom CSS > Global custom CSS:

@media only screen and (max-width: 992px) {
    .shop-filters-area .sidebar-widget {
        width: 100% !important;
    }
}

Regards

Please contact the authors of the plugin to sort it out.

Regards

You’re welcome!

Regards

Hello,

You’re welcome!

Regards

Hello,

Please set the administrator role for the user.

Regards

Could you provide temporary wp-admin access?

Regards