Rose Tyler

Hello,

As I can see, you have menus in the English language created only (7) – https://gyazo.com/b123c21586fb74b34bf00e0eddf9918d , so go to Appearance > Menus > Main menu > add Arabic version of that menu – https://prnt.sc/13k1a6k , and so on.

Regards

Hello,

Please provide temporary wp-admin and FTP access.

Regards

Thanks for letting us know.

Regards

Hello,

1) I do not see the problem. Please clear cache and check one more time, provide screenshots. Use Gayzo or Lightshot screenshot tools to make screenshots and then share links to your screenshots here.
2) Ok. About access – create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello @Waraq,

What is URL of your site?
Please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe your problem in more detail, and you will get assistance.

Regards

Hello,

Use Gayzo or Lightshot screenshot tools to make screenshots and then share links to your screenshots here.
Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

Regards

Hello,

You do not need to put “the_content” in any place.
If you want to be able to edit the shop archive page using Elementor you need to use Elementor Pro, the default Elementor does not have such option.
Go to Theme Options > WooCommerce > Shop > Shop page layout > choose position of the sidebar. Under WooCommerce section you can find also many other options to edit layout of the shop page, products effects etc.
To change this content – https://gyazo.com/fd5b546928fa0eb6545defdda9937690 , go to Static blocks > edit “Shop banner” using Elementor

Regards

Hello,

Please provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Thanks for contacting us.
What version of Firefox browser do you use?
I do not see the problem – https://gyazo.com/e2974f38d99447e171f741c992cbada5 https://prnt.sc/13jl71x

Regards

Hello,

Thanks for the reply. I’ve passed it to our technicians. They will be able to take a closer look after the weekend. What browser do you use? Could you provide temporary wp-admin access also?

Regards

Hello,

Please provide temporary wp-admin access.

Regards

Hello,

Thanks for using our theme.
Products element doesn’t have the option to exclude products from particular categories, but you can set desired – https://gyazo.com/2fefbe449d130065afe881709bcda9d7
Also, categories can be disabled, go to Theme Options > WooCommerce > Shop > Products style > Product Content Elements > disable product categories

Regards

Hello,

Theme Options > WooCommerce > Cart > Empty cart content > Text For Empty Cart > edit content of Text tab

Regards

Hello,

Theme Options > Header builder > delete connection block element from that place or disable separator in settings.

Regards

Hello,

Provide URL and temporary wp-admin access, we will check and help you. The demos uses custom CSS code for the size and border – https://gyazo.com/9fd7a1652ce65dcdd449447da90f070c

.custom-categories .elementor-element .category-grid > a img {
    max-width: 74px;
}
.custom-categories .category-list-item > ul > li > a {
    border: 1px solid #E1E1E1;
    border-radius: 2px;
    padding: 5px 19px;
    justify-content: center;
}

Regards