Hello,

Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then edit – https://gyazo.com/123073ba499886103745dbc632464cab

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Hello,

Thanks for using our theme.
Custom CSS code can be used. Provide URL of page with the widget, and we will help you with the code.

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Hello,

Thanks for the reply.
Please provide temporary wp-admin access, we will take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

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Hello,

Contact your hosting provider first. Check server error log.
Let us know the result.

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Hello,

I’ve synchronized translation for the Core plugin. Check now.
https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

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Hello @TheOne

Please add the next code in Theme Options > Theme custom CSS:

.single-product .page-heading {
    background-image: none;
}

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Hello,

1) Try to add the next code in Theme Options > Theme custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

Also, go to Theme Options > WooCommerce > Shop > Shop page layout > Products Masonry > Off
2) Theme Options > Header builder > Multiple headers. If you have a few headers, compare their settings. https://youtu.be/BpeXfzNwkOc

Regards

Hello,

Thanks for using our theme.
1) Provide temporary wp-admin access, so we can take a closer look.
2) You can activate the theme now.

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Hello,

Please provide URL and temporary wp-admin access. We will take a closer look.

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Hello,

Please provide URL and temporary wp-admin access.

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Hello,

Thanks for contacting us.
Theme Options > WooCommerce > Single product builder > disable

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Hello,

Thanks for screenshots.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins, and additional customization is outside the scope of our basic support.
Provide temporary wp-admin and FTP access, I will ask our technicians to check what can be done to help you, but without a guaranty.

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Hello,

Fix Access-Control-Allow-Origin as described here – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Check how Theme Options works then. If this doesn’t help, provide temporary wp-admin and FTP access.

Regards

Hello,

Thanks for using our theme.
I do not see the problem on mentioned pages, for example – https://gyazo.com/2157ea4cbffe7050e14e1b2cab3ecd1d Try to clear cache of your browser.

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Hello,

We can’t access your Dashboard – https://gyazo.com/f6910e87e00d7ae14f9ce0758f479ea4 Please check.
Here is a screenshot from our demo – https://gyazo.com/4a10947473bfe05bb1c901a1b4b96732 , Theme Options > WooCommerce > Shop elements > Brands > Choose The Location For Brands – sidebar. Make sure that products are assigned to brands. Theme Options > WooCommerce > Single product page > Single product layout > Location Of Upsell Products – Sidebar. Add upsell products – https://gyazo.com/59f56d000ddb1a971695b495c8ce771e

Regards