Rose Tyler

Hello @TheOne

Please add the next code in Theme Options > Theme custom CSS:

.single-product .page-heading {
    background-image: none;
}

Regards

Hello,

1) Try to add the next code in Theme Options > Theme custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

Also, go to Theme Options > WooCommerce > Shop > Shop page layout > Products Masonry > Off
2) Theme Options > Header builder > Multiple headers. If you have a few headers, compare their settings. https://youtu.be/BpeXfzNwkOc

Regards

Hello,

Thanks for using our theme.
1) Provide temporary wp-admin access, so we can take a closer look.
2) You can activate the theme now.

Regards

Hello,

Please provide URL and temporary wp-admin access. We will take a closer look.

Regards

Hello,

Please provide URL and temporary wp-admin access.

Regards

Hello,

Thanks for contacting us.
Theme Options > WooCommerce > Single product builder > disable

Regards

Hello,

Thanks for screenshots.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins, and additional customization is outside the scope of our basic support.
Provide temporary wp-admin and FTP access, I will ask our technicians to check what can be done to help you, but without a guaranty.

Regards

Hello,

Fix Access-Control-Allow-Origin as described here – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Check how Theme Options works then. If this doesn’t help, provide temporary wp-admin and FTP access.

Regards

Hello,

Thanks for using our theme.
I do not see the problem on mentioned pages, for example – https://gyazo.com/2157ea4cbffe7050e14e1b2cab3ecd1d Try to clear cache of your browser.

Regards

Hello,

We can’t access your Dashboard – https://gyazo.com/f6910e87e00d7ae14f9ce0758f479ea4 Please check.
Here is a screenshot from our demo – https://gyazo.com/4a10947473bfe05bb1c901a1b4b96732 , Theme Options > WooCommerce > Shop elements > Brands > Choose The Location For Brands – sidebar. Make sure that products are assigned to brands. Theme Options > WooCommerce > Single product page > Single product layout > Location Of Upsell Products – Sidebar. Add upsell products – https://gyazo.com/59f56d000ddb1a971695b495c8ce771e

Regards

Hello,

Thanks for using our theme.
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
and check this topic – https://www.8theme.com/topic/speed-issue-with-theme/

Regards

Hello,

Enable Elementor for static blocks, then create a static block with the desired content, show it in the header via HTML element of header builder.

Regards

Hello,

I would recommend you to contact support of WooCommerce plugin.

Regards

Hello,

Please provide screenshots or video. Also, provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Here is what can see on your site – https://gyazo.com/0b011215d231b4055dbfcad0b7e4e3b7
Clear cache and check one more time.
Do you need any further assistance?

Regards