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Takes so much time to load the pages sometimes

This topic has 4 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: zenfulstone
    zenfulstone
    Participant
    May 28, 2021 at 09:27

    Dear Concern,
    Sometimes a page takes 3-4 minutes to load. In addition, when i click on add-to-cart button, then it also sometime takes 3 mins to open mini cart side bar. Please help me to solve it. Thanks in advance.

    #289169 Copied Theme version: 7.2.9 WooCommerce version: 5.3.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2021 at 07:46

    Hello,

    Sorry for the delay in answering.
    You need to fix this – “SSL certificate is not valid” https://gyazo.com/9d49da153a9e1d3740621111922c6120
    If this doesn’t solve the speed problem, contact your hosting provider to get assistance.

    Regards

    #289274 Copied
    Avatar: zenfulstone
    zenfulstone
    Participant
    May 29, 2021 at 09:34

    Please let me know how to check whether ssl in activated or not.

    #289288 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2021 at 11:02

    The mentioned errors are visible in the browser console on your site – Open the site via Chrome browser > right-click > Inspect > https://gyazo.com/a1c46e1fd85002dcee87d7c5db4e20f9
    SSL certificate is not a part of our theme, so I can’t guide you. It would be better to contact your hosting provider.

    Regards

    #289297 Copied
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