Hello,
Theme Options > WooCommerce > Single product page > Tabs > Reviews Position > Next to tabs, Tabs type > Disable.
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Hello,
You’re welcome!
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Hello,
Theme Options > WooCommerce > Single product page > Tabs > Reviews Position > Next to tabs, Tabs type > Disable.
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Hello,
Thanks for contacting us.
Theme Options > Styling > Site Background color
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Try to activate the theme now.
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Hello,
Thanks for contacting us.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
If this doesn’t help, provide URL and temporary wp-admin access.
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Hello,
Here is a screenshot – https://gyazo.com/7ab9544f8bcaa644734a5c519770055d
If this doesn’t work, provide temporary wp-admin access.
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Hello,
Add the code (Theme Options > Theme custom CSS > Custom CSS for desctop) and provide temporary wp-admin access.
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Hello,
Please check these topics – https://www.8theme.com/topic/error-500-internal-server-on-theme-options/ https://www.8theme.com/topic/after-migrate-xstore-setting-not-sync-updating/
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Hello,
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
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Hello,
Thanks for using our theme.
You can activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
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Hello,
Appearance > Menus > delete duplicated items. It looks like you have sorted it out – https://gyazo.com/d287a6444124236308dbd9a46f215416
Is there anything else we can help you with?
If you imported demo content that was created using Elementor, disable WPBakery plugin on the site. Do not forget to enable the Elementor for static blocks and products – https://gyazo.com/static/2912e7d15bc70546cb372d3767c32ba3.png.html#unsupported-browser
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Hello,
Theme Options > Header builder > Main header > Color
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Hello,
Please check this topic – https://www.8theme.com/topic/xstore-theme-not-compatible-with-polylang/
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Hello,
Thanks for using our theme.
Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
Or download XStore import files from this page https://www.8theme.com/downloads/ , you will find the slider archive that can be used to import it manually.
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You’re welcome!
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You’re welcome!
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Hello,
Add this code in Theme Options > Global custom CSS:
@media only screen and (min-width: 480px) {
.footermobile {
display: none !important;
}
}
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Hello,
1) Create more products, go to Shop page, clear cache of your browser, and check the scroll.
2) Describe the problem in more detail with screenshots.
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Hello,
Theme Options > WooCommerce > Shop page layout > Shop Page Banner Position
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Hello,
What is URL of the login page? /wp-admin doesn’t work.
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Hello,
There is no such option, right now. You can submit a request here – https://www.8theme.com/taskboard/
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Hello,
Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then edit – https://gyazo.com/123073ba499886103745dbc632464cab
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Hello,
Could you provide a video of the problem? What mobile and browser do you use?
Provide temporary wp-admin access also.
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Hello,
Thanks for using our theme.
Custom CSS code can be used. Provide URL of page with the widget, and we will help you with the code.
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Hello,
Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check how it works then.
If this doesn’t help, provide temporary wp-admin access.
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Hello,
Thanks for the reply.
Please provide temporary wp-admin access, we will take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
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Hello,
There is no such option, right now. But you can submit a request here – https://www.8theme.com/taskboard/
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Hello,
Contact your hosting provider first. Check server error log.
Let us know the result.
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Hello,
Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > find and translate strings.
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Hello,
I’ve synchronized translation for the Core plugin. Check now.
https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
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