Hello,
Thanks for letting us know. Have a nice day!
Regards
Hello,
The same problem, still. Is there any restriction by IP?
Regards
Hello,
Thanks for letting us know. Have a nice day!
Regards
Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
There is no such possibility, right now. Please submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
I can’t open your site https://gyazo.com/99be8abbc55885f7cc45c3ab3ef04bed Do you have any firewall?
Regards
Check now. I’ve added code in Theme Options > Theme Custom CSS > Global custom CSS https://gyazo.com/370a8ec4c1530e84b184525a10414be2
Regards
Hello,
Try to add the next code in Theme Options > Theme custom CSS:
.et_b_header-widget p {
margin-bottom: 0px;
}
.et_b_header-widget .woocs-style-1-dropdown .woocs-style-1-select {
background-color: #212121;
color: white;
font-family: Staatliches;
}
.et_b_header-widget .woocs-style-1-dropdown,
.et_b_header-widget .woocs-style-1-dropdown:hover,
.et_b_header-widget .woocs-style-1-dropdown:active {
box-shadow: none !important;
}
.et_b_header-widget .woocs-style-1-dropdown .woocs-style-1-dropdown-menu li {
font-family: Staatliches;
}
.et_b_header-widget .woocs-style-1-dropdown:focus {
outline: none;
}
Regards
Hello,
I’ve changed the content of your checkout page from this <code>[woocommerce_checkout]</code> to [woocommerce_checkout] Please clear cache and check now.
Regards
Hello,
Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
We can’t open your site. Please check.
Regards
Hello,
You can use this code for the WooZone – m8xqWJ_8theme
Regards
Hello,
Please provide URL and temporary wp-admin access.
Regards
Hello,
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
Regards
Hello,
Thanks for using our theme.
Could you provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Changes were done in your child theme. Please clear cache and check how it works now.
Regards
Hello,
Thanks for screenshots.
1) I do not see the mentioned situation on your site. It looks like you changed some settings.
What browser do you use?
2) Theme Options > Header builder > Mobile header > Top header > disable/enable Full-Width Header option and check how it works then.
3) As I can see, you activated Multiple templates in Theme Options > WooCommerce > Single product builder, and the second template is applied for all products – https://gyazo.com/9dcd074722d4ee36be0a0e1edb7844d7 You need to delete this template or edit it – https://gyazo.com/a3038ed6db3a006c43737777d0c02abc
Regards
Hello,
In this case, check next screenshots:
https://gyazo.com/30b2e52e06c6f8d22f8dab0ab6672c7a – edit padding for section, and here – https://gyazo.com/8a1d2827404c068a33a0fa4a1cc6f531
Paragraph by default has margin-bottom – https://gyazo.com/40d8680c4ce5d053f25acfa2c78f86fd , so change <p> to <span> or delete this tag > https://gyazo.com/ed8d4500ec108a0ee074c42d41bae2da
Regards
Hello,
In this case, we need FTP access also. Contact your hosting provider to get FTP host, FTP user, and FTP password. Provide this information via the Private content area.
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
Regards
Hello,
We can’t login. Please check credentials.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check the Mobile menu then.
Regards
Hello,
Try to activate the theme now
Regards
Hello,
You can use the next custom CSS code:
.content-product .product-content-image,
.content-product .product-title a {
pointer-events: none;
}
or provide us with temporary wp-admin and FTP access, we will try to achieve the “quick view” opening via changes in your child theme.
Regards
Hello,
1) Theme Options > Theme custom CSS > Global custom CSS > find code for the Footer and delete/change code of font family.
Also, enable WPBakery for static blocks to be able to edit content of the Footer block.
2) Theme Options > Footer > Styling
3) Theme Options > WooCommerce > Shop > Products style > Hover Color Scheme
4) Theme Options > WooCommerce > Shop > Products style > play with settings
5) Provide screenhots of examples.
6) Add this code in Theme Options > Theme custom CSS > Global custom CSS:
.menu-label-new > a .label-text {
background-color: #88b643;
}
.menu-label-hot > a .label-text {
background-color: #a4004f;
}
7) Theme Options > WooCommerce > Shop > Products style > Image Hover Effect > Swap
8) Please provide URL and describe the desired result in more details.
9) By default, there is no such option.
10)
.back-top span {
color: red;
}
.back-top svg path {
stroke: red;
}
Regards
Hello,
1) Clear cache and check – https://prnt.sc/15otju2
2) What error? Please provide a screenshot.
Regards
Hello,
Check now.
Regards
Hello,
What email did you use to contact us? Why you did not reply here?
We will do our best to help you, but we can’t open your link – https://gyazo.com/70ade56d9ec035659bb277fa3665e950 Try to use Gyazo screenshot tool -to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.
Also, provide correct wp-admin access, please – https://gyazo.com/023cc29e2f1e3b7e4278f2510dc369b9
Regards
Hello,
Thanks for using our theme.
1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
2) If the situation is independent of plugins, provide temporary wp-admin and FTP access.
Regards
Hello,
We are glad that the problem was solved.
Regards
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