No custom svg code box appears in Mobile Menu section

This topic has 5 replies, 2 voices, and was last updated 2 years, 10 months ago ago by soap2g

  • Avatar: soap2g
    soap2g
    Participant
    June 16, 2021 at 22:27

    Basically the title. I would like to add a custom svg as a menu, but if I select the option, no code box appears below it.
    Is there a solution to the problem? thx

    EDIT: (I use a child theme)

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2021 at 06:54

    Hello,

    Thanks for using our theme.
    1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check how it works then.
    2) If the situation is independent of plugins, provide temporary wp-admin and FTP access.

    Regards

    Avatar: soap2g
    soap2g
    Participant
    June 17, 2021 at 07:11

    Here they are.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2021 at 07:37

    Hello,

    Check now.

    Regards

    Avatar: soap2g
    soap2g
    Participant
    June 17, 2021 at 13:09

    Great! It works now! was it a complex issue?

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The issue related to '‘No custom svg code box appears in Mobile Menu section’' has been successfully resolved, and the topic is now closed for further responses

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