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Mobile menu not working - by Hellomarketing

This topic has 4 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Hellomarketing
    Hellomarketing
    Participant
    June 17, 2021 at 14:26

    Hi, on Eikcertificering.nl the mobile menu is not working. You can see it but its not clickable. https://gyazo.com/d0b36ae65b7df63f72ea05760c093021

    Any idea why?

    Please, contact administrator
    for this information.
    #291226 Copied Theme version: 7.2.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2021 at 15:22

    Hello,

    We can’t login. Please check credentials.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check the Mobile menu then.

    Regards

    #291237 Copied
    Avatar: Hellomarketing
    Hellomarketing
    Participant
    June 17, 2021 at 16:00

    can un pls try login again? i have disabled all plugins that didnt come with theme. Somehow not one link on the page works anymore. i cleared cache and deleted the plugin.

    Please contact administrator
    for this information.
    #291243 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 17, 2021 at 17:49

    Hello,

    This issue was fixed in the latest theme update. I have updated theme and plugin on your site. Check now, please.

    Regards

    #291258 Copied
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