Forum Replies Created

Viewing 30 posts - 33,271 through 33,300 (of 68,231 total)
1 2 3 … 1,109 1,110 1,111 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 07:17

    Hello,

    You provided access to empty FTP directory – https://gyazo.com/a808da9d43ec24660c0eaffd0015d5bb We need access to the directory with your WP installation.
    Please note that our technician team is not available during the weekend.

    Regards

    #292162 Copied In reply to: Breadcrumbs on Dokan store page – does not display shop name.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 07:09

    Hello,

    Thanks for using our theme.
    1) Do you have the mentioned issue with the Storefront theme? Please, check if you have this error when the Storefront theme is activated.
    2) Zoom effect shows the real size of images. You need to upload the image with bigger dimensions.

    Regards

    #292160 Copied In reply to: A little help
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 06:57

    Hello,

    Sorry for the delay in answering. We need a bit more time to give you a solid reply. Our technicians will continue to work on this question after the weekend. Please be patient.

    Regards

    #292159 Copied In reply to: Mobile Panel does not translate
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 06:41

    Hello,

    Thanks for using our theme.
    Contact us by email via form on this page – https://themeforest.net/user/8theme with your codes and you will get lists of activations.
    Try to activate the theme on Working Place now.

    Regards

    #292158 Copied In reply to: Deregsiter License
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 06:39

    Hello,

    Edit category > add shortcode of your banner static block into Description area.
    https://www.8theme.com/documentation/documentation/troubleshooting/how-to-add-slider-banner-in-product-category-page/

    Regards

    #292157 Copied In reply to: Shop Banner on Category Pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 06:37

    Hello,

    Theme Options > Typography

    Regards

    #292156 Copied In reply to: Global line height
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:54

    As was mentioned, we need URL of your site, to be able to take a closer look and help you.

    Regards

    #292128 Copied In reply to: Change Menu Menu Items Color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:52

    Thanks for the reply.
    What is URL? Make sure that credentials are correct.

    Regards

    #292127 Copied In reply to: Popup showing when exiting site
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:50

    Hello,

    Thanks for using our theme.
    Have you cleared cache? What exactly can’t be changed? Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    #292126 Copied In reply to: problem header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:31

    We are glad that you sorted it out. Thanks for letting us know!

    Regards

    #292123 Copied In reply to: Change Menu Menu Items Color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:24

    Hello,

    We are glad that it was solved.
    Thanks for letting us know!

    Regards

    #292120 Copied In reply to: element error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:23

    Hello,

    Here is what I can see in your browser console – https://gyazo.com/dab95a596242cdbacd546ff193e87287 Please read this article – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

    Regards

    #292119 Copied In reply to: icon display problem when my project is on a subdomain
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:21

    Hello,

    Thanks for using our theme.
    XStore > Authorization APIs > Google Map

    Regards

    #292118 Copied In reply to: Cannot enter Google Maps API key anywhere
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:19

    Hello,

    Please provide URL of your site and temporary wp-admin access.

    Regards

    #292117 Copied In reply to: Change Menu Menu Items Color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 15:17

    Hello,

    https://gyazo.com/7b1ddd06ea741c898d0717c3266fcaa9 – re-upload the logo image into your media library and then re-select it in Theme Options, or contact your hosting provider about this Mixed content issue.

    Regards

    #292116 Copied In reply to: Font changed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 14:08

    Hello,

    1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
    2) Do you have the mentioned issue with the Storefront theme? Please, check if you have this problem when the Storefront theme is activated.
    3) If custom changes were done in child theme files, check them also.
    Let us know the results.

    You can post new topics during the weekend, we will do our best to help you. Please note that the technician team not available during the weekend.

    Regards

    #292109 Copied In reply to: Information about discount being applied shows up twice
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 14:02

    Please check credentials – https://gyazo.com/96c40cb1dc512778adf25f251ecef4d3

    Regards

    #292107 Copied In reply to: Font changed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 13:59

    Hello,

    Thanks for using our theme.
    We can’t login – https://gyazo.com/d52ada175eb5f2afe9fb68dc72825d74
    You need to enable Elemetore for Products – https://gyazo.com/edbb07d49cdc401f8d7f6b787eae7991 , then you will be able to edit the mentioned content using Elementor.

    Regards

    #292105 Copied In reply to: Single product page – product description problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 13:38

    Please provide URL and temporary wp-admin access.

    Regards

    #292097 Copied In reply to: Font changed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 13:05

    Hello,

    Connect to your server via FTP and remove wp-content/fonts folder. After that go to Theme Options > Typography and resave options. Check the site font after that.

    Regards

    #292094 Copied In reply to: Font changed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 12:32

    Go to Static blocks > Edit Prefooter static block

    Regards

    #292088 Copied In reply to: all departments menu setting
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 12:14

    Your site under maintenance mode. Could you provide temporary wp-admin access?

    Regards

    #292078 Copied In reply to: all departments menu setting
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 08:55

    Hello,

    2) Add the next code in Theme Options > Theme custom CSS > Global custom CSS:

    .footer-bottom p {
    color: red !important;
}

    3) Custom CSS code can be used. Try this one:

    .product-view-mask2 .footer-product {
    background-color: #86aea8 !important;
}

    5) 

    .woocommerce-error, .mc4wp-error, .dokan-error, .dokan-alert-warning {
    background-color: #c04214;
}
.woocommerce-info, .dokan-info, .mc4wp-info, .woocommerce-order-overview-wrapper ~ p {
    background-color: #59ff00;
}

    6) https://gyazo.com/74a33b0abc0e49a267af82e6648cece2
    8) 

    .content-product .stock, .content-product .available-on-backorder {
    background-color: #86aea88a;
    color: white;
}

    Regards

    #292039 Copied In reply to: Theme Options
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 08:25

    Hello,

    Thanks for the reply.
    Please provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #292038 Copied In reply to: shop page is not like demo organic1
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 08:13

    Hello,

    1) Appearance > Menus > edit menus and delete duplicated items.
    2) Provide temporary wp-admin access, so we can take a closer look at the footer.

    Regards

    #292036 Copied In reply to: problem install demo, other problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 07:47

    Hello,

    1) Open your connection blocks and check the content of them, for example – https://gyazo.com/7b42cef52cc74ea0a7ab2faef0cce0bf
    Provide URL of your site and temporary wp-admin access, so we can take a closer look.
    2) Settings for the Wishlist in the Header builder don’t affect products on Shop page and so on. We show the heart on products, by default.

    Regards

    #292032 Copied In reply to: contacts not showing in header options
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 07:40

    Hello,

    Add !important; – for example – https://gyazo.com/f46a45c11a37a9c879017fa27e718c5b

    Regards

    #292031 Copied In reply to: shop page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 07:37

    Hello,

    Check your Home page now.

    Regards

    #292030 Copied In reply to: Apply boxes in home page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 07:21

    Content of the Sidebar can be changed via Appearance > Widgets > Shop sidebar. If you do not have any widget in this area, the Categories are displayed automatically. You can change Categories via Dashboard > Products > Categories.

    Regards

    #292029 Copied In reply to: all departments menu setting
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2021 at 07:18

    Hello,

    Edit content of pages/static blocks and so on > settings of elements > change Transform, for example – https://gyazo.com/b8b22c9df12ae4059ec0d52aa327df7d
    Do not forget to clear cache to be able to see changes.

    Regards

    #292028 Copied In reply to: Typography
  • 1 2 3 … 1,109 1,110 1,111 … 2,273 2,274 2,275
    Viewing 33,300 results - 33,271 through 33,300 (of 68,231 total)
Viewing 30 posts - 33,271 through 33,300 (of 68,231 total)
1 2 3 … 1,109 1,110 1,111 … 2,273 2,274 2,275

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