Rose Tyler

Hello,

Thanks for using our theme.
Do you use the latest version of Core plugin?
Could you provide temporary wp-admin access?

Regards

Do you mean blurry images on the Shop page? It is because images are loaded with 300px width https://prnt.sc/18h1p4a , so go to Appearance > Customize > WooCommerce > Product images > Thumbnail Width > set 624, then regenerate thumbnails, as mentioned in documentation.

Regards

Hello,

Could you provide temporary wp-admin access?

Regards

Hello,

What changes were done before this happens? Have you switched theme or added additional plugins?
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

Regards

Hello,

XStore Core is 3.2.11 version on your site, so you need to use 7.2.11 version of the theme.
I’ve provided link to the changelog – https://gyazo.com/8b645b7acb18aa52c66730d57b2c983d
Please update the theme, clear all cache. If any error persists, provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

We are sorry but XStore is not included in the subscription. We can’t include this theme because it sells in Theme Forest and due to their policy can’t be sold anywhere else. So XStore you can get here – https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 and use it according to ThemeForest license policy https://themeforest.net/licenses/standard , 1 license for 1 project. There is no “unlimited activations” option.
You can cancel your subscription in the My Account area, we will accept the refund within 2 days.

About purchase codes, contact us by email via from on this page – https://themeforest.net/user/8theme , and we will be able to provide you lists of activations. When you activated XStore on 2 and more sites, the limit can be reset manually only after checking from our side.

Regards

Hello,

1, 2 ) Theme Options > WooCommerce > Single product builder > Add to cart > colors of button, Wishlist > WCAG Color, Price > Color
3, 4) Provide temporary FTP access, so we can check why settings from the Single product builder don’t work.
5) Theme Options > WooCommerce > Single product builder > Sharing > Share Title and Elements

Regards

You did not provide URL of the site, so I can’t check your images. As rule, blurry product images can be fixed by settings correct settings for images, so you need to read the docs https://gyazo.com/27b2b9d9629fb8ac53debf5d9d89c5dc https://docs.woocommerce.com/document/fixing-blurry-product-images/

Regards

Hello,

Check your Shop page now – products are shown https://gyazo.com/f654e2577102ee5c178e05bd406a5e17 . I’ve deactivated and activated 3rd party plugins on your site. Not sure what it was, maybe just a cache problem.

Regards

Hello,

Go to static blocks, edit Footer block using Elementor – https://gyazo.com/458260e3a36eae889e814b90e0940eba

Regards

Hello,

1/ You can try to use the Stripe plugin
2/ Please specify what exactly changes can’t be seen?

Regards

Hello,

Try to contact the support of the WooCommerce plugin about this.

Regards

Hello,

Fixed. Clear cache and check.
Edited files:
et-core-plugin/packages/st-woo-swatches/public/js/frontend.js
xstore/framework/woo.php
xstore/woocommerce/product-quick-view.php
xstore/woocommerce/product-quick-view-canvas.php
After the next theme update delete this custom CSS code – https://prnt.sc/189tdus

Regards

Hello,

Theme Options > Header builder > Multiple headers > edit or delete custom header for the Front page.

Regards

Hello,

1/ We did not test such plugins officially with our theme, so can’t give you a solid recommendation.
2/ You need to clear cache of browser on your device, for example – https://support.google.com/accounts/answer/32050

Regards